Ratings based on 1,027 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston,TX

Posted Mar 27, 2017
I love this hotel the only issue is the bottle water that they put in the room cost $5
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Good hotel, a little far from the airport.

Posted Mar 14, 2017
Pros: Staff.
Cons: Their shuttle service.
Trouble contacting shuttle from airport, have to call hotel direct for pick up. Staff said they would look into the problem. Nice room, good beds. Delicious breakfast buffet - great variety. Wonderful staff. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Charles, La.

Nice hotel with shopping near by

Posted Mar 3, 2017
Very quite & clean Hotel.. breakfast was too much around $16 ... way too high
4 out of 5
by A verified traveler

Clean and beautifully renovated hotel

Posted Dec 29, 2016 on Hotels
Our stay was very satisfactory and comfortable.
5 out of 5
by Penny

Posted Dec 28, 2016 on Hotels
My stay was great
5 out of 5
by Cristina

Clean hotel

Posted Dec 28, 2016 on Hotels
It was an amazing experience
3 out of 5
by A verified traveler from Minneapolis, MN

Broken Bed, Half-hearted setvice

Posted Dec 12, 2016
The king bed in our room was broken and sagging on one side. Staff were able to replace it but unable to discount our stay due to having booked through a third party (Expedia). They promised us a free breakfast instead, but the next day no one seemed to remember this promise. Juices we ordered from room service were also forgotten. There were long brown hairs on the tiles surrounding the bathtub which did not belong to us. Not very thorough cleaning. All in all, disappointing for the expectations we had of a hotel of this caliber.
5 out of 5
by A verified traveler

Convenient and clean hotel

Posted Dec 8, 2016 on Hotels
The hotel was nice, clean and had room service available as early as 630 am.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
Enjoyed our stay looking forward to doing it again
4 out of 5
Recommended
for Everyone
by A verified traveler from new york city

Posted Oct 14, 2016
I didn't like the room windows face inside the building, I prefer seeing outdoors.