Ratings based on 468 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 6, 2015
It was comfortable, nothing fancy, but it had what we needed.
for Everyoneby A verified traveler from Xalapa, Ver.
Únicamente como hotel de descanso. No es lujoso.Posted Sep 4, 2015
Pros: Las habitaciones bastante cómodas aunque si les falta un poco de mayor limpieza y mantenimiento.
Cons: La limpieza de las habitaciones. Habían muchos cabellos ajenos cuando llegamos al check in.
Desayuno bufete aceptable. Lo limitan de 6-9 am. Después de la hora levantan los alimentos.
by A verified traveler from Ciudad de México
El hotel tiene descuidos en limpieza y mttoPosted Aug 19, 2015
Pros: La presión con la que sale el agua de la regadera es muy agradable. Colchones de las camas están cómodos La TV es de buen tamaño para la habitación
Cons: Corregir las fallas en la limpieza indispensable. Modernizar aires acondicionados, decoración, pintura en muros, limpieza de escaleras, atender mtto
Location: Cercano al freeway y la zona de la galería. A lado hay una gasolinera y una zona de algunos restaurantes.
Es un hotel que está bien ubicado. Hace tiempo me había hospedado ahí pero quede muy decepcionada de la limpieza y falta de atención a detalles de modernización como aires acondicionados, decoración, pintura en muros, limpieza de escaleras. Pero sobre todo limpieza en habitación. La noche que llegue encontré 3 cucarachas, pelos en la tina, el teléfono y reloj despertador sucio, el frigobar con agua en la rejilla de abajo. Lo cual me pareció grandes descuidos y me llevara a no volver elegir este hotel. Hable con la persona de recepción (Victoria Greenbaum) y me dijo que se sentía muy apenada y que me reembolsaría algún de las noches pero por haber hecho la reservación con Expidia no lo podría hacer, por lo que pido lo tomen en consideración y les comentara yo lo sucedido.
for Everyoneby A verified traveler from San antonio
nice hotel in houstonPosted Aug 16, 2015
Pros: the space in the rooms, the micro and frig
Cons: breakfast should at least be till 10am
Location: it was close to where we were going n food places close by
our stay was fine the room was clean, it was close to where we were going n food places close by. nice swimming pool but needs shades near the pool.
for Familiesby vicente
Posted Jul 2, 2015 on Hotels
for Familiesby Jennifer from Bastrop, TX
Nice staff, but needs maintenance/remodeling!!Posted Jul 1, 2015 on Hotels
The staff was very friendly. Our room was not ready when we arrived at 3:45pm, but we were given a room immediately that actually had an extra bed/bedroom. The room was fairly clean, but one of the windows was in bad shape. It was not completely attached, if you touched the glass the glass moved and you could stick your hand outside actually. It looked like someone had tried to tape it. Not very safe, I would say. The AC unit was also taped together. We were in Houston on a spur of the moment one night stay and was unable to book another hotel in the Greenway Plaza area on such short notice. The front desk clerk was very friendly and accommodating.
by A verified traveler from Minneapolis, MN
Posted Jun 29, 2015
When you check into your hotel, try two different rooms, and you find hair on the bathroom floor, stains that you can scrape off on the chair, desk and dresser, a sticky table top, stains on the couch that if you held a black light up to it would look psychedelic, dog hair on the flip side of the couch cushion, and stains on the toilet seat, that's when you know it's time to get the hell out of there. The staff was responsive when addressing my concerns. They transferred me to a room at another location nearby.
for Business Travelersby Sharon from Leander, Texas
Great valuePosted Jun 25, 2015 on Hotels
This hotel is the best price for the location. Part of the hotel is actually a "motel." The rooms are nice and comfortable. The room that I stayed in that was part of the "motel" had a great bathroom set up with the shower/toilet separate from the area that you use to put on makeup, shave, etc. This is very convenient when sharing a room. The room that I stayed in that was part of the hotel did not have this set up. The breakfast is nice and includes the basics.
for Business Travelersby A verified traveler
Facelift neededPosted Jun 12, 2015 on Hotels
Quiet. Refrigerator went out all items ruined. Coffee items not replaced 2 days in a row.
for Business Travelersby A verified traveler
NEVER STAY HEREPosted Jun 11, 2015 on Hotels
We had 2 rooms - one had an awful odor and the other room the TV didn't work - when asked for assistance on each situation - we were hung up on by the front desk, so we walked downstairs to speak to her face to face and was abruptly told that nothing could be done as they were full and she was the only person on property - so we proceeded to a store to purchase air freshner for the odor - when we asked for our money back the desk clerk proceeded to check us out - we told her that we didn't want to check out we wanted compensation or another room and when another guest arrived she walked away as if we weren't standing there - She was the rudest person with a terrible attitude -