Ratings based on 201 Verified Reviews

3.9 out of 5
77% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Hotel is close to the highway and lots of restaur.

Posted May 20, 2017
Hotel is very noisy. Traffic noise from the highway can be heard all day and night. Room A/C was very loud.
3 out of 5
by A verified traveler

Expected more...

Posted Apr 17, 2017
Pros: Easy booking; great staff.
Location: Not much to choose from; mostly chain restaurants.
The room was supposed to be non-smoking, but it was clear that smokers had stayed there. The cleaning was great, but it was possible to sense that smokers had used the room. Also, the 2nd floor hallway wasn't vacuumed. The staff were great, however! The selections for food could be better for breakfast. It's easy to buy healthier choices for bread rather than bagels. It's also possible to find peanut butter in pre-filled packs that don't have sugar. The chain should explore healthier options.
Comment from Hotel Management
Apr 19, 2017 by Lynn C, General Manager, Hotel Management
Thank you so much for taking the time to give feedback about your stay. I am very pleased to see the comments about our great staff and the cleanliness of your room! I am sorry that someone had smoked in the room prior to your stay. We try to do a better job of catching that and taking care of it before you get there to check in. I am sorry we dropped the ball and you were inconvenienced. I also agree about the comments on the hallway. Some of our guests do work in the nearby plants and even though we vacuum the hallways at least twice a day the mud and dirt that comes off their boots at night does not generally get cleaned up until the next day. Thank you for your breakfast suggestions, I will definitely look at the options. Seeing things through our guests eyes in the reviews is very helpful. Thank you again for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, La

Great place to stay. Pet friendly. Very convenient

Posted Mar 26, 2017
Staff gave excellent service! Room was comfortable and clean.
Comment from Hotel Management
Mar 30, 2017 by Lynn C, General Manager, Hotel Management
Thank you Shalina for your wonderful review. I am very happy you enjoyed your stay and we look forward to your next visit!
2 out of 5
by A verified traveler

Posted Mar 22, 2017
Mu reservation showed a Non-smokinh room, I got a smoking room, staff person told me that was a request and doesn't mean I will get a non smoking room. I won'tstay there again.
Comment from Hotel Management
Mar 24, 2017 by Lynn C. - General Manager, Hotel Management
We apologize that you were not satisfied with your stay. Our goal is to satisfy all guest and it appears we have dropped the ball. I hope that you will give us another chance in the future.
5 out of 5
by Karlie

Great place to stay!!!

Posted Mar 20, 2017 on Hotels
This hotel is very clean, welcoming, and comfortable. This would be a great place to stay!!
Comment from Hotel Management
Mar 30, 2017
Dear Karlie, I am so glad you enjoyed your stay with us. Thank you for the great review. I will share your review with the team. Thank you again and we hope to see you on your next trip through Baytown! Lynn C, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Buccees!

Posted Mar 13, 2017 on Orbitz
The elevator made some weird noises(took the stairs the rest of the stay), but other than that the hotel was great for the price!
Comment from Hotel Management
Mar 20, 2017 by Lynn C, General Manager, Hotel Management
So glad you enjoyed your stay! Hopefully we will see you again!
5 out of 5
by Guillermo

Nice Hotel

Posted Mar 13, 2017 on Hotels
Getting away for the weekend. I have been to Baytown before and stayed at another hotel, but, if I ever go again this is the place I will be staying!!!!!
Comment from Hotel Management
Mar 20, 2017
We can't wait to see you on your next trip! Thanks for the great comments.
4 out of 5
by ralph

Convenient Hotel

Posted Mar 4, 2017 on Hotels
Clean room helpful staff but it is close to the highway so the traffic noise was bothersome. We were on the 4th floor and they have a few smoking rooms on that floor so the smell was not pleasant going back and forth to your room.
Comment from Hotel Management
Mar 20, 2017
I wish we weren't so to the highway but glad you enjoyed your stay. Hopefully we will see you again if you come back this way.
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

comfortable and clean

Posted Feb 26, 2017
Pros: comfey
Cons: maybe power wash the outside
Location: within walking distance to cracker barrel and many other restaurants
we were exhausted moving cross country with three kids and a uhaul, this bed i just fell right into it and passed right out. the bathroom is a little small but what was important was that everything was clean and we all got the rest we needed to continue our journey safely. :)
Comment from Hotel Management
Feb 28, 2017 by Lynn C, General Manager, Hotel Management
Dear Nomads, Our goal is to ensure you have a clean, safe, comfortable stay. I am glad to hear that we met that expectation for you. I agree that the bathroom could not be called roomy by any stretch of the imagination but glad you found it clean and everything working properly. I hope you will continue to use LaQuinta and stay with us again if you come back through Baytown.
4 out of 5
Recommended
for Everyone
by A verified traveler

Kee Kee's visit

Posted Feb 21, 2017
Nice cleanly rooms. However, the pillows are to firmand not big enough. I would also recommend fans for the room, and recepitcols by the bed.
Comment from Hotel Management
Feb 23, 2017 by Lynn C, General Manager, Hotel Management
Hi Kee Kee, Thank you for your review and letting us know what changes would make the room more comfortable for you. I will pass along the information for consideration. More outlets by the beds would certainly make life easier in this age of technology.