Every Changing Room
Posted Feb 23, 2017
My over all experience was fine. My first 30 minutes after checking in --not so good.
I was put in one room and the air conditioner did not work. Called the front desk and she quickly moved me to another room. Go settled in and decided to watch a basketball game but the TV did not work. Called the front desk and she promptly moved me to another room. She turned on the air and the TV and checked to be sure all was in order. All was good. I got ready to curl up on the bed and look over some papers I had and reached to turn on the light and it did not work. I gave up, moved to the other side of the bed,. the lamp worked. I called it a day.
Comment from Hotel Management
Feb 27, 2017 by LQ Customer Care, Hotel Management
Thank you for your positive comments. We pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay. We will use your feedback to improve our processes and encourage you to experience our improvements upon your next visit to the area.
Sincerely, LQ Customer Care