Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Noisy first night, great the 2nd night

Posted Feb 6, 2016
The first night, my room was directly across from the elevator on the second floor. It was a rather sleepless night with noises coming from the room next door and overhead. I even had a white noise maker by the bed, but it couldn't drown out all the noises around me. I seriously considered cutting my trip short instead of staying the second night as planned. I talked to the front desk and the young woman was very gracious and moved me to the upper floor and further away from the elevator. When I returned from an outing that afternoon, the young man at the front desk asked how my stay had been. I told him of my sleepless night and subsequent change of rooms. He looked and saw an even better room was available and gave it to me. I really appreciated the great customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Shakey Toilet Review

Posted Jan 18, 2016
Pros: TV+Cabel. Chobani Yogurt and Borden Milks were great to see on the free breakfast. Salsa omelettes were nice as well. The bed was very soft yet firm.
Cons: Make sure the toilet is bolted down correctly. Mine was not. It would shake as you sat on it.
Location: Lots of places to eat nearby, mostly fast food, but other places, like a Red Lobster right down road. H.E.B. is accross I-45.
Everything was good, especially with staff, so I'm just going to point out things that could have been improved. Maintenance needs to ensure the toilets are bolted down correctly and do not shake like mine did just sitting on it. It would wobble as you shifted your weight. This is annoying! An extra blanket for the cold - even Texas gets cold in the Winter at night, and it got cold at nights here. It was 74 degrees during the day, but after sundown it would plummet to around 30. I lived here for 16 years, indoor heating doesn't keep up so well, blankets really help. Thought it was odd that the towel rack to hold fresh towels is IN THE SHOWER ITSELF. Seems counterproductive to me. In order to get a room with a Tub instead of a shower only room, I would of had to pay more. That's just odd to me. Most hotels I've stayed in this year had the shower/bath combo so you could have whichever you preferred. Also, the showers could use waterproof benches to sit on, especially for the ladies to make shaving easier.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2015
Clean hotel, helpful staff. Location was in a more industrial area but close to grocery store and dining places.
4 out of 5
Recommended
for Business Travelers
by David

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

Wonderful stop in the Woodlands

Posted Nov 9, 2015 on Hotels
The hotel recently remodeled and the lobby, eating area and rooms look great! The bed was comfy and i really liked the room lay out. I was in the regular suite then upgraded to the 1 bedroom suite. I would definitely come back again. Friendly front staff.
Comment from Hotel Management
Jan 16, 2016 by Henry, Hotel Management
We do appreciate your time and comments. I am glad you liked our hotel. I do hope to see you soon again!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2015
The room was very cozy and modern at the same time. I love it.
Comment from Hotel Management
Nov 16, 2015 by Henry Patel, Hotel Management
Thank you very much. Hope to see you soon.
4 out of 5
Recommended
for Couples
by Annette

Posted Oct 26, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by Henry, Hotel Management
Thank you very much for your response. I hope to see you soon again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Oct 17, 2015
Pros: NICE ROOMS
Cons: Better breakfast
Staff was great and we had great stay. The rooms were large and clean
4 out of 5
Recommended
for Families
by Sandra Z.

Softball trip

Posted Oct 6, 2015 on Orbitz
Everthing was nice, room and staff. 2nd time to stay there and plan on coming back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

the hotel was great pool large and clean hot tub

Posted Sep 29, 2015
was everything one would expect in a hotel realaxing comfortable clean good breakfast and great amenities will stay there next trip to houstan
Comment from Hotel Management
Oct 30, 2015 by Henry, Hotel Management
Thank you very very much for your wonderful comments. We do try to give the best possible customer service. I hope to see you soon.