Ratings based on 358 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sugar Land

Posted Jul 16, 2017
This hotel is right in the middle of a lot of activity at Sugar Land town center. Shopping and restaurants are within minutes walking distance. The daily breakfast buffet is ample and offers something for every taste. The staff were very accommodating and went out of their way to assist us. I would stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wisc

Loved the location!

Posted Jul 11, 2017
Pros: Tea and water in the lobby. Available newspapers. The courtyard area, but I soon recognized it was for smokers. Brunch was good. Staff very friendly.
Cons: Room readiness for the next guest
Location: Loved the location. We could walk to dinner, shopping, etc.
Our room was a mixed bag. The light over the mirror was not working, had to call to get it fixed. My husband's bed was very uncomfortable to the point he was up two of the three nights while we were there. We found food (candy and tortilla chips ) left by the previous guests in the refrigerator area behind the coffee maker. So I cleaned it up because the maid would have thought it was ours. There was one regular and one decaf. Both of us drink regular. This we found out on Monday morning. It's normal to have two regular, one decaf.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Perfectly located within walking to dining and entertainment.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 4, 2017
The hotel was ok... the location is great, you can go walking around the área.... The room was not so Clean....
3 out of 5
Recommended
for Everyone
by A verified traveler

This time not so good.

Posted Jun 26, 2017
I have stayed in this hotel before many times and I always like it very much. This time I had a room in a high floor, the AC in the hall was not working in a 90 degrees day. The AC in the room smelled very bad , the room itself was fine but noticed the toiletries changed to a very poor quality ones. I felt like I was in a ship hotel. Very disappointed.
3 out of 5
by A verified traveler from Fort Worth, TX

Hotel close to Smart Financial Center.

Posted May 1, 2017
Pros: from an aesthetic view the hotel looks lavish and well maintained and is in a very cool location for the local bar and restaurant scene.
Cons: The size of the rooms, and/or layout. FREE wifi
Location: the location was perfect, there were bars, restaurants, music, a nice courtyard and very close to the mall.
when checking in I was reserved for a king size bed, however they had two beds available so to make it easy I took the room available. The beds were not even queen size, they were full size I am guessing. The room was very cramped. I prefer to stay at Marriott for the amenities.. this hotel was lacking.. there was no free wifi, and the breakfast was overpriced.
Comment from Hotel Management
May 8, 2017 by Taylor , Hotel Management
I am glad to read that you enjoyed the location and the aesthetics of the property. That being said I am sorry to see that we fell short in certain areas. With regards to the in room wifi charge; I recommend that you sign up for the Marriott Rewards program. It is free to enroll and with the program you receive free in room wifi at any Marriott hotel.
5 out of 5
by Timothy

Posted Apr 23, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017
Thank you kindly for 5 stars! It was our pleasure to host you.
5 out of 5
by A verified traveler

Posted Apr 17, 2017 on Hotels
Breakfast was very good and rooms very nice although not too many towels available or water in rooms as in other comparable places
Comment from Hotel Management
Apr 26, 2017
Thank you so much for taking the time to share your experience! I love our breakfast as well, I am glad you got to enjoy it.
5 out of 5
by Julia H.

Birthday Get Away

Posted Apr 16, 2017 on Hotels
We celebrated our son's 15th bday because this is his favorite hotel in Sugar Land. We used the pool but it wasn't a heated pool like they said it was. The spa was broken. Other than that, the staff and the hotel is an excellent place to stay. It is near to so many restaurants and there's a Starbucks connected to the hotel which is a great get away in the morning. We will continue to stay here for many more celebrations.
Comment from Hotel Management
Apr 26, 2017
Glad to read that you and your son had a great time! Thank you for allowing us to play a part in a memorable weekend.
4 out of 5
by A verified traveler

Posted Apr 8, 2017 on Hotels
Comment from Hotel Management
May 6, 2017
Thank you kindly for both staying with us, and for sharing your experience. It was our pleasure to host you