Ratings based on 11 Verified Reviews

2.4 out of 5
100% of guests recommend
2.7 Room cleanliness
1.7 Service & staff
2.5 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Steve

This traveler left a rating score only Posted Aug 12, 2014 on Hotels
1 out of 5
by Barbara from Inverness CA

Aggressive and incompetent service

Posted May 16, 2014 on Hotels
This was truly a horrible experience! The man at the front desk was rude and aggressive. He did not speak English sufficiently to understand that I had reserved two single rooms, one for myself and one for my colleague. He did not comprehend the electronic receipt I had on my phone to prove it I was charged for both. He made my colleague purchase her own room. We complied because we were stuck in Houston because of air traffic control problems in Chicago and there were NO other available rooms in the city because of several large conferences. It was late at night and we were desperate. The room reeked of cigarette smoke; there wasn't a bedside light; the bedspreads were ripped. A miserable night -- so glad to get into the cab to the airport the next morning!
2 out of 5
by A verified traveler

Not the best

Posted May 11, 2014 on Hotels
Hmm. It did work, but I won't stay there again
2 out of 5
by Mario from Houston

Worst night in Houston

Posted May 9, 2014 on Hotels
Bad experience with Hotels.com had a reservation and did not had a room.... cancels reservation and payd $216 a night for a hole in a wall.
1 out of 5
by maria l guajardo

This traveler left a rating score only Posted Oct 10, 2013 on Hotels
1 out of 5
by Cy from USA

Horrible Service - Stay Away

Posted Sep 20, 2013 on Hotels
The owner of this business was very rude and lacks basic customer service skills. He adorns the reception area with religious Hindu symbols which I found highly inappropriate, he grunts answers, the orange juice is just orange in color, the wifi is slow and does not work, and the location of this hotel is the worst EVER! Stay away! Stay away! Stay away!
1 out of 5
by Charles from Dallas, tx

Horrible customer service

Posted Aug 13, 2013 on Hotels
Didn't stay because we were lost and no one at the hotel spoke english. We decided to drive 4 hours back home and still had to pay. Would never book with this place again.
4 out of 5
Recommended
for Business Travelers
by Lee8888888

Great Hotel

Posted Jun 17, 2013 on Orbitz
This was a great hotel as far as room! But needs improvement on staff.
4 out of 5
by A verified traveler

Posted May 10, 2013 on Hotels
basic motel, well maintained and clean
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2013 on Hotels