Premium bedding, memory foam beds, desk, blackout drapes

Reviews of Red Roof Inn Houston – Jersey Village

2 out of 5
Red Roof Inn Houston – Jersey Village
16884 Northwest Fwy, Houston, TX

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 177 reviews" "
Rating 8 - Good. 42 out of 177 reviews" "
Rating 6 - Okay. 22 out of 177 reviews" "
Rating 4 - Poor. 9 out of 177 reviews" "
Rating 2 - Terrible. 25 out of 177 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Fidel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check-in was the worst- NOT courteous or professional. Sketchy people hanging out cars and rooms.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 11, 2024
Dear Fidel,We're truly sorry to hear about your negative experience with our check-in process and the atmosphere around the hotel. Providing a safe and welcoming environment for all our guests is our top priority, and we apologize for falling short of your expectations. Your feedback is valuable, and we will address these concerns with our staff and take appropriate measures to improve. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 Good

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Dear Madison, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

8/10 Good

Mollee

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 17, 2024
Dear Mollee,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

Mollee

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 14, 2024
Dear Mollee,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 20, 2023
Dear Guest,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager

6/10 Okay

Verified traveler

Traveled with family
Regular
Is a regular hotel, clean, but with some smell, nothing fancy!!
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Nov 4, 2023
Dear Guest,Thank you for your review and for highlighting that the hotel is clean. We appreciate your feedback about the cleanliness, and we'll work to address any odor issues to ensure a more pleasant stay for our guests. If you have any specific suggestions or concerns, please feel free to share them with us so that we can improve. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

8/10 Good

Ken

Liked: Cleanliness
Convenient to 290 and the price
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 27, 2023
Dear Ken,Thank you for your review and for highlighting the convenience of our location and competitive pricing. We're delighted to have been of service, and we hope to continue welcoming you for many more visits in the future. If you have any specific suggestions for improvement, please feel free to share them, as we continually strive to enhance our guests' experiences.Sincerely, Hotel Manager

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room for the price!
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 20, 2023
Dear Ariel,We're thrilled to hear that you found your room to be great value for the price. Your satisfaction is important to us, and we hope to continue delivering excellent value during your future stays. Thank you for your positive feedback!Sincerely, Hotel Manager

8/10 Good

laura

Liked: Cleanliness, property conditions & facilities, room comfort
The only bad thing was I didn't get fresh clean towels there was no toilet paper and I literally had to wait almost 2 hours and yet I was so close to the office and yet I should get that service I shouldn't have to call
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Aug 22, 2023
Dear Laura,Thank you for sharing your overall rating and feedback about your stay. We're glad to hear that your experience was generally satisfactory. However, we apologize for the inconvenience you faced with the lack of fresh towels and toilet paper and the wait time for service. Your comments are appreciated, and we'll work to improve our responsiveness and guest services. If you have any more feedback or if you decide to stay with us again, please don't hesitate to reach out. We hope to provide you with a better experience in the future.Sincerely, Hotel Manager

4/10 Poor

Andres

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we got it was used used towels and unmade bed. The second rooom was smoky smelled like weed and the fire alarm kept going off at night
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 20, 2023
Dear Andres,It is disappointing to learn that your accommodations left a bad impression on you. As a hotel or property, we never tolerate things like weed or any such things in our hotel or premises. Keeping our guests safe is our highest priority. A thorough investigation and strict action will be taken in this matter. We have already alerted the security and staff to be more proactive and to listen to and verify any claims if any suspicious activities occur around the premises, as we are against such things. Also, we have noted all the other issues you had during your stay and taken the necessary actions to resolve them. We appreciate your understanding and continued patronage.Sincerely,Hotel Manager

2/10 Terrible

Jordan

Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 7, 2023
Dear Jordan,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

6/10 Okay

Casey

The place is a little older which i didnt mind but the room smelled , bed looked like someone had already been in it so I felt uncomfortable..one of the beds had holes in it, furniture didnt look clean, was dusty, chipped furniture and floors. The people on the property were ok stayed to themselves and didnt bother anyone else . some said hi and bye and others talked. Not to bad for to say its close to the freeway. Wasnt very noisy. But even if i paid $60 I would like to still be in something clean!!!
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 5, 2023
Dear Casey,Thank you for sharing your feedback with us. We apologize for the issues you experienced during your stay, and we take your comments seriously. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in this regard. Your concerns will be addressed with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding, and we hope you'll consider giving us another chance to provide you with a much-improved stay in the future. Thank you for bringing these matters to our attention, and we value your feedback.Sincerely, Hotel Manager

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Hotel Manager on Aug 6, 2023
Dear Johnny,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable safe and clean no complaints
Stayed 3 nights in Jul 2023
Response from Hotel Manager on Aug 1, 2023
Dear Johnny,We appreciate your positive feedback! Thank you for choosing our hotel and for your kind words about our affordable, safe, and clean accommodations. It's our goal to provide a pleasant experience for all our guests, and we're delighted that you enjoyed your stay. If you have any further comments or suggestions, feel free to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 Good

Librado

Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 29, 2023
Dear Librado, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

2/10 Terrible

Briana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror hotel
That place was filthy and horrible. The room was full of mold and roaches. It stink the entire room smelled. There where ppl outside fighting.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 17, 2023
Dear Briana,We apologize for the extremely negative experience you had during your stay. Maintaining a clean and comfortable environment is our top priority, and we are deeply sorry for falling short of your expectations. We take reports of mold, roaches, and unpleasant odors very seriously, and we will investigate and address these issues immediately to ensure that they are resolved. The safety and well-being of our guests are of utmost importance to us, and we apologize for any disturbances caused by external factors. We appreciate your feedback and will use it to improve our standards and deliver a better experience for our guests.Sincerely, Hotel Manager

10/10 Excellent

Jessica

Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 26, 2023
Dear Jessica,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

6/10 Okay

Destiny

Stayed 1 night in Jun 2023
Response from Hotel Manager on Jul 19, 2023
Dear Destiny,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

6/10 Okay

Jessica

Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 28, 2023
Dear Jessica,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed anything in terms of hospitality. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 19, 2023
Dear Destiny,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager

2/10 Terrible

Juanna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The furniture was old they did not have no soap and bathrooms or shower area towels low bed bugs stains and chairs
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 8, 2023
Dear Juanna, We apologize for the issues you encountered during your stay, including the condition of the furniture, lack of soap in the bathrooms, low supply of towels, and concerns about cleanliness. This is not the experience we strive to provide for our guests, and we take your feedback seriously. We will address these matters with our team to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

6/10 Okay

KRISTIN

Disliked: Staff & service, property conditions & facilities
I showed up at 2:35 and was told I couldn’t check in till 3. No problem I waited but then they didn’t have the type of room I requested and paid for so I made a concession to stay in a different room. There are alot of “long term” residents at this motel. It was noisy till 4a bc of tenants. My comforter had excessive burn holes from cigarettes;but it was $45 so I should’ve expected all this
Stayed 1 night in May 2023
Response from Hotel Manager on Jun 1, 2023
Dear KRISTIN,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during check-in and for not having the room type you requested. We understand that noise disturbances can affect the overall comfort of your stay, and we apologize for any disturbances caused by long-term residents. We also apologize for the condition of the comforter and any dissatisfaction it may have caused. Your feedback is important to us, and we will address these issues to improve our services and facilities. We appreciate your understanding of the price point and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Review
It was unclean, the bed and the floor had bugs, and they didn’t even have hair dryers
Stayed 1 night in May 2023
Response from Hotel Manager on May 16, 2023
Dear Guest,We apologize for the unsatisfactory experience you had during your stay. It is disheartening to hear about the cleanliness issues you encountered and the lack of amenities such as hair dryers. Maintaining a clean and comfortable environment is of utmost importance to us, and we take this feedback seriously. We will address these concerns with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness. Additionally, we will look into providing hair dryers for the convenience of our guests. We take all reports of pests very seriously, and we apologize for any inconvenience you may have experienced during your stay. Our team works diligently to ensure that all of our rooms are thoroughly cleaned and inspected on a regular basis to prevent any pest infestations. On further investigation, we found that there were no pests in your room. We appreciate your feedback and hope that you will give us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Misty

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not trust the positive reviews.
If you’re thinking about staying here, don’t. This room was terrible. It smelled like urine and mold, there was no extra lock on the door, window shade did not fully go down. It did not feel safe. Further the woman checking me in Seemed genuinely surprised I was not paying with cash. I got a very suspicious vibe from this place.
Stayed 1 night in May 2023
Response from Hotel Manager on May 15, 2023
Dear Misty,We apologize for the negative experience you had during your stay. We take guest feedback seriously and will investigate the issues you mentioned. Our team is committed to providing a clean and safe environment for our guests. We appreciate your feedback and hope you will give us another chance to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

Auvin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Manager on May 8, 2023
Dear Auvin,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely,Hotel Manager

8/10 Good

Francime

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It’s spacious and good for the price.
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 28, 2023
Dear Francime,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel and rooms spacious and good value for the price. We strive to provide comfortable accommodations at a reasonable price, and we are glad to hear that we met your expectations.Sincerely, Hotel Manager

6/10 Okay

Katriece

Traveled with pets, Traveled with family
Liked: Staff & service
Pet friendly
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 28, 2023
Dear Katriece,Thank you for your review of our hotel! We are so happy to hear that you found our hotel to be pet-friendly. We strive to make our hotel a comfortable and enjoyable experience for all of our guests. We appreciate your feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager

4/10 Poor

Sofia

Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 25, 2023
Dear Sofia,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future. Sincerely,Hotel Manager

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 18, 2023
Dear Abigail,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

6/10 Okay

Wonju

Liked: Cleanliness, staff & service
Basic
Stayed 1 night in Mar 2023
Response from Hotel Manager on Mar 20, 2023
Dear Wonju,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 Good

laura

Liked: Cleanliness, property conditions & facilities, room comfort
The times I've stayed here it's always pleasurable sometimes a little noisy but other than that it's a very nice day
Stayed 1 night in Mar 2023
Response from Hotel Manager on Mar 19, 2023
Dear Laura,Thank you for taking the time to share your feedback regarding your recent stays at our hotel. We're delighted to hear that you have consistently enjoyed your time with us.We apologize for any noise disturbances that you may have experienced during your stay. We understand that noise can be disruptive, and we will do our best to address any issues promptly.We appreciate your kind words and are pleased to hear that you find our hotel to be very nice. We strive to provide our guests with a comfortable and pleasant experience, and we're happy to hear that we have succeeded.Thank you again for your feedback. We look forward to welcoming you back for another pleasurable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Annessa

Stayed 1 night in Mar 2023
Response from Hotel Manager on Mar 28, 2023
Dear Annessa,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hotel Manager on Mar 6, 2023
Dear Joseph,Thanks for staying with us and for appreciating your stay with us by giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Hotel Manager on Mar 1, 2023
Dear Joseph,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

10/10 Excellent

Diamond

Stayed 1 night in Dec 2022

10/10 Excellent

James

Liked: Staff & service
Stayed 1 night in Dec 2022
Response from Hotel Manager on Nov 6, 2023
Dear James,We are grateful that you enjoyed your stay with us and gave us a five-star rating. Our main priorities are giving each visitor an amazing experience and giving you value too. We are excited to have you visit us, and we look forward to serving you even better. Serving visitors like you is a privilege.Sincerely, Hotel Manager

10/10 Excellent

James

Stayed 1 night in Dec 2022

6/10 Okay

Brandon

Liked: Staff & service, room comfort
Staff is great
Staff was extremely helpful
Stayed 1 night in Dec 2022
Response from Hotel Manager on Dec 5, 2022
Dear Brandon,Thank you for the overwhelming review of our staff. All our staff constantly strive to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. It was our pleasure to be of service, as we truly care about assisting our guests in any way. We look forward to seeing you again soon.Sincerely,Hotel Manager

10/10 Excellent

rigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were the bee’s knees
Stayed 2 nights in Oct 2022
Response from Hotel Manager on Oct 22, 2022
Dear Rigo,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on the experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

8/10 Good

Stephenie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and i are from west Texas untill about a year ago. My husband and I also worked for the waffle house combined over 50 years. When o
Stayed 7 nights in Aug 2022
Response from Hotel Manager on Sep 10, 2022
Dear Stephenie, Thank you for choosing our hotel for your stay, whenever you are in this area. We are overwhelmed, feel honored, and privileged. We are pleased to read that we always met all of your expectations and that is the reason you have visited our hotel again and again. Furthermore, we appreciate your kind comments and look forward to welcoming you back very soon. Sincerely,Hotel Manager

8/10 Good

X

Business traveler, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Was really happy to see that there was bags in the dog cleaning station.
Stayed 1 night in Sep 2022
Response from Hotel Manager on Sep 9, 2022
Dear Guest,We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. I'm glad to know that you were happy with the bags in the dog cleaning station. We look forward to serving you again.Sincerely,Hotel Manager

2/10 Terrible

Keith

Stayed 1 night in Jul 2022
Response from Hotel Manager on Aug 6, 2022
Dear Keith, Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert. Sincerely, Hotel Manager

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Hotel Manager on Aug 1, 2022
Dear Guest, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Hotel Manager on Jul 24, 2022
Dear Guest, I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will write to us in detail about where we went wrong, so we can rectify the issues. Sincerely, Hotel Manager

8/10 Good

Ronald

Stayed 3 nights in Jul 2022

10/10 Excellent

Tiphanie

Stayed 2 nights in Jun 2022

10/10 Excellent

Vanessa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fast check in. Lady wasn’t very welcoming though. Rooms look great and are clean and stocked. Area is safe around hotel with the exception of loiterers from the hotel
Stayed 1 night in Jun 2022
Response from Hotel Manager on Jun 10, 2022
Dear Vanessa, Thanks for being such a wonderful guest. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. You can expect a new level of hospitality on your next visit. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2022
Response from Hotel Manager on Jun 4, 2022
Dear Kevin, Thanks for the stay but sad to see the 2-stars. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No body bothers me
Stayed 2 nights in May 2022
Response from Hotel Manager on Jun 12, 2022
Dear Guest, Thanks for your recent visit to our hotel. Please say more about your stay, if we missed any mark in hospitality. Your feedback will be useful for us to improve our services to earn a 10-star rating. We look forward to seeing you again soon! Sincerely, Hotel Manager

8/10 Good

Framanian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Hotel Manager on May 29, 2022
Dear Framanian, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager