Greetings Dmitri,Thank you for taking the time to give us feedback on your stay with us. Please know that we take cleanliness issues very seriously and will investigate your comments so our team can continuously improve. We hope to welcome you back in the future for a stay that more closely reflects our commitment to service and cleanliness. Warm Regards,Kalith W.Assistant General Manager

Greetings Stephen,Thank you for taking the time to share your feedback. Based on your rating, it appears you had an excellent overall experience, and we're glad you enjoyed the friendly staff. Please know your feedback is valued and aids our constant growth and improvement. It was a pleasure to host you, and we look forward to welcoming you back should your travels bring you back to the area. Warm Regards,Kalith W.Assistant General Manager

Greetings Massiel,Thank you for taking the time to share your feedback with us. We're pleased to hear that your overall experience was positive and that our staff made a great impression on you. Your comments regarding the dated and smaller rooms have been noted, and we appreciate your honesty. Our room renovation project is scheduled to begin soon, and we look forward to the opportunity to welcome you back to a refreshed and even more satisfying stay.Warm Regards,Kalith W.Assistant General Manager

Greetings Hardeep,Thank you for sharing your feedback about your recent visit to Hyatt Regency Houston West. We're disappointed to hear about the issues you faced with the room and bathroom facilities. However, we're pleased you liked our beautiful lobby with a captivating Koi pond and a pleasant ambiance. It's also great to hear that you had a good experience with our bar service and hospitality. We would be honored to welcome you back for another stay.Warm Regards,Kalith W.Assistant General Manager

Greetings Maria,From our clean, spacious accommodations to our friendly team members, we're so thrilled to know that you enjoyed everything about your stay at Hyatt Regency Houston West! Thank you so much for the five-star rating, and we hope to see you again soon. Warm Regards,Kalith W.Assistant General Manager

Greetings Dawn,Thank you for your valuable feedback! We're glad you appreciated our spacious, accommodating property and our commitment to cleanliness. We also appreciate your suggestion regarding our front desk. Your insights help us improve, and we look forward to your next visit to Hyatt Regency Houston West.Warm Regards,Kalith W.Assistant General Manager

Greetings Alfred,It was a pleasure hosting you at Hyatt Regency Houston West! We're glad you enjoyed your visit, and we'd be delighted to have you stay with us again the next time you're in the area.Warm Regards,Kalith W.Assistant General Manager

Dear Sunny,Our team aims to provide a stay that is the epitome of comfort and quality for all our guests, so we're happy to hear that your time with us was reflective of this goal. It would be our pleasure to welcome you back to Hyatt Regency Houston West in the future for another five-star experience.Warm Regards,Kalith W.Assistant General Manager

Greetings Anthony,Thank you for taking a moment to review your recent stay. We sincerely regret to learn that you were not satisfied with your experience. Please know any suggestions for areas in which we can make improvements for future guests are appreciated, so feel free to reach out to us offline. We apologize and hope you will consider giving us another chance to accommodate you in the future.Warm Regards,Kalith W.Assistant General Manager

Greetings Joel,Many thanks for your excellent review of Hyatt Regency Houston West! We're delighted you enjoyed our clean, comfortable accommodations and hope you'll return.Warm Regards,Kalith W.Assistant General Manager

Greetings Anthony,Thanks so much for your feedback. We're glad you enjoyed your stay overall and appreciate your comments. It would be an honor to welcome you back anytime!Warm Regards,Kalith W.Assistant General Manager

Greetings Junior,Thank you for choosing Hyatt Regency Houston West and for your positive feedback! We're thrilled to hear you had a wonderful stay. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience.Warm Regards,Kalith W.Assistant General Manager

Greetings Jerika,It's terrific that our aesthetic appeal hit the mark with you, and we trust our comfortable rooms and friendly staff impressed you, too! We would love to host you for another five-star stay at Hyatt Regency Houston West, so please revisit us the next time you're in the city!Warm Regards,Kalith W.Assistant General Manager

Greetings Panithi,We are honored to have earned a perfect rating for your time with us. It was a pleasure to have had you as a guest, and we look forward to welcoming you back for another great experience. Warm Regards,Kalith W.Assistant General Manager

Greetings Norma, Thank you for taking the time to share your feedback with us. Guest input is invaluable in our continuous efforts to improve our services. We regret that we fell short of providing you with the excellent and comfortable stay we strive for.We apologize for any inconvenience caused by the delayed response to your room change request. Your comments will be thoroughly discussed with our teams to identify areas for improvement and prevent similar issues in the future.If you have any further concerns, especially regarding reimbursement, please don't hesitate to reach out to us directly. We're here to assist you in any way we can.We sincerely hope you'll consider giving us another opportunity to exceed your expectations in the future. Your feedback is important to us, and we're committed to demonstrating that we value our guests' opinions.Warm Regards,Kalith W.Assistant General Manager

Greetings Mohammed,Thank you for sharing your experience with us! Providing a perfect experience is always our goal, and we're delighted to have achieved it for you. We eagerly anticipate the opportunity to welcome you back to Hyatt Regency Houston West for another exceptional visit.Warm Regards,Kalith W.Assistant General Manager

Dear Cam,Thank you for taking the time to share your thoughts with us. We are glad that you appreciate our public areas. However, we are disheartened that we were unable to meet all of your expectations. Our team will be sure to take note of your feedback for improvement and will share it with our team. Please visit us again so we can show you a much better experience. Warm Regards,Kalith W.Assistant General Manager

Greetings Alan,While we thank you for being a loyal guest, we are sorry to see you had concerns while visiting the bar. Please know that we work to ensure our offerings are competitively priced. Your feedback will be shared with the team to ensure we are always offering our best. We hope that otherwise you enjoyed your stay and will reconsider and stay with us again.Warm Regards,Kalith W.Assistant General Manager

Greetings Janice,Thank you for sharing your five-star Hyatt Regency Houston West review! We are pleased you enjoyed the hotel bar, and your compliments to Frank and Nora have been shared with them. We hope to welcome you back soon!Warm Regards,Kalith W.Assistant General Manager

Greetings Shawn,Thank you! It was a pleasure to welcome you to Hyatt Regency Houston West and we are delighted you enjoyed your visit. We look forward to welcoming you back any time you're heading back in our direction.Warm Regards,Kalith W.Assistant General Manager

Greetings Craig,Thank you for joining us at Hyatt Regency Houston West. While we hope you slept comfortably, we appreciate your constructive feedback. Safe travels, and it would be a pleasure to welcome you back. Warm Regards,Kalith W.Assistant General Manager

Greetings Matthew,We're sorry to hear that you're having issues with the third-party site you booked with. We encourage you to reach out to Hotels.com to discuss any issues you may have with your reservation. In addition, if you feel an error has been made on our end, please reach out to us offline so that we may better assist you. We hope to hear from you soon. Warm Regards,Kalith W.Assistant General Manager

Greetings Linda,Thanks for choosing Hyatt Regency Houston West. We're honored to have met your high standards with our clean environment and attentive service! Our team looks forward to welcoming you back. Warm Regards,Kalith W.Assistant General Manager

Greetings Amira,Thank you for your review and for staying with us at Hyatt Regency Houston West. We appreciate your compliment regarding our hotel's clean facilities. It was an honor having you visit, and we hope to see you again soon!Warm Regards,Kalith W.Assistant General Manager

Greetings Lena and Francisco,We're glad you had a great time and appreciate your feedback about our housekeeping service. Your comments have been noted, and we apologize for the inconvenience. Rest assured that we will address this issue to ensure service for our future guests. We hope to have the opportunity to welcome you back in the future.Warm Regards,Kalith W.Assistant General Manager

Greetings Tina! Thank you for choosing Hyatt Regency Houston West! Our team is delighted you received excellent service and enjoyed a delicious dinner at the Black Lounge. It was our pleasure to host you, and we hope to see you again for another memorable experience. Warm Regards,Kalith W.Assistant General Manager