Great hotel for the money.
Posted Jun 6, 2016 on Hotels
The stay was just ok. We left over a week ago now and still have not been refunded our deposit. The front desk and concierge are not the brightest of people and don't have much of a personality to make you feel welcome. The Valet personnel were the nicest and most friendly out of the entire hotel staff. The room was quiet and comfortable. There are definitely little things that could help the rating. No dimmers in the bathroom, so you are blasted with a bright light no matter what. The toiletry bottles are so flimsy they barely stand up in the tub. Wifi is not free unless you join the free loyalty program and after that, it is extremely slow and they make you pay if you want faster speed. It's ridiculous being that there is so much business travelers. The gym and the pool are the great amenties of the hotel. Both are wonderfully laid out and comfortable to enjoy anytime of the day. I would stay here again, but I would prefer a little more luxury like Hotel Sorella or The Granduca. The price we paid at the Omni was in-line for the services and comfort provided.