expedia

Palace Inn and Suites - Willowbrook Mall

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.3 / 5
14 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Willowbrook Mall
    19 min walk
  • Popular Location
    Houston Methodist Willowbrook Hospital
    2 min drive
  • Restaurant
    Fuddruckers
    9 min walk
  • Restaurant
    Pretzel Maker
    12 min walk
  • Airport
    Houston, TX (IAH-George Bush Intercontinental)
    21 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-07. Try updating your dates to see prices for your trip.

    About this area

    Houston

    Palace Inn and Suites - Willowbrook Mall is located in Houston's Deco neighborhood. Travelers who have shopping on the agenda can visit Willowbrook Mall and Greenspoint Mall. Hurricane Harbor Splashtown and TGR Exotics Wildlife Park are also worth visiting.

    What's nearby

    • Popular Location
      Willowbrook Mall - 19 min walk
    • Popular Location
      Houston Methodist Willowbrook Hospital - 2 min drive
    • Popular Location
      Aerodrome - 3 min drive
    • Popular Location
      Champions Golf Club - 3 min drive
    • Popular Location
      Sam Houston Race Park - 8 min drive

    Getting around

    • Houston Station - 25 min drive
    • Houston, TX (IAH-George Bush Intercontinental) - 21 min drive

    Restaurants

    • Fuddruckers — 9 min walk
    • Pretzel Maker — 12 min walk
    • Olive Garden — 12 min walk
    • Kirin Japanese Seafood & Sushi Buffet — 13 min walk
    • Chili's — 16 min walk

    About this property

    Palace Inn and Suites - Willowbrook Mall

    A 24-hour front desk, free breakfast, and free self parking are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine. All 50 rooms provide conveniences like dining areas and refrigerators, plus free WiFi and TVs with digital channels. Other amenities available to guests include microwaves, ironing boards, and desks.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free continental breakfast

    Family friendly

    • Cribs/infant beds (surcharge)
    • Microwave
    • Refrigerator
    • Separate dining area

    Conveniences

    • Vending machine

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage

    Languages spoken

    • English
    • Spanish

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    Room amenities

    Bedroom

    • Air conditioning
    • Cribs/infant beds (surcharge)

    Bathroom

    • Free toiletries

    Entertainment

    • Digital channels
    • Pay movies
    • Premium channels
    • TV

    Food and drink

    • Dining room
    • Microwave
    • Refrigerator

    More

    • Desk
    • Iron/ironing board

    Frequently asked questions

    3.3

    Guest rating

    5 - Excellent
    4
    4 - Good
    2
    3 - Okay
    3
    2 - Mediocre
    4
    1 - Poor
    1
    3.8
    Cleanliness
    3.5
    Service and Staff
    2.5
    Amenities
    3.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Everything was great, they just need a swimming pool

    Stayed 1 night in Jun 2019

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in May 2019

      2/5

      • Disliked: Staff & service, amenities

      I asked for a smoke free 2 queen size room on the first floor. I received a two queen size smoke room on the the second floor. I could smell weed through the vents. I had cigarette wholes on my comforter. Had to kill a roach. I specifically called and ask the receptionist if there was a table and chairs in the kitchenette area and was told yes. When I got there there was only the desk and chair. There really wasn’t anywhere to hang your towels. It had cabinets but no paper towels or pots and pans/dishes. I didn’t like the fact that you roll over and there was the fridge next to the bed.

      Stayed 2 nights in May 2019

      3/5

      • Liked: Cleanliness, staff & service

      The nearby train (couldn't be helped) and noisy people in the parking lot at 1 in the morning soured the experience.

      Stayed 1 night in Nov 2018

      2/5

        This traveler didn’t leave comments with their review
        Stayed 1 night in Nov 2018

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