Checked in around midnight. Could tell the front desk guy didn't want to be there. Walked into the room to a bad odor. Had worked til 11pm that night and had to get up at 6am so we just dealt with it. Pillows were the size of tic tacs. Bed was hard, but AC worked good.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Dear Valued Guest,
During turnaround season many of the surrounding plants release off H2S gas, leaving a distinct smell, this occurs during the night time in which you had arrived. If there were any mishaps with your room, we advise that you let the front desk know if any issues such as these occur immediately during your stay so that they may be corrected in an orderly matter. I will pass along the kind comments you made toward our front desk and housekeeping. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.