Our stay was slightly above average. We needed a later check out but was only given 30minutes. Which was surprisingly short. Also the first time this has happened in all my years of travel. Not sure I'll use their service again.
Comment from Hotel Management
Jul 19, 2016 by Residence Inn Galleria, Hotel Management
Thank you for taking the time to review our property. I am sorry your check out experience was not as expected. We strive to provide the highest level of service and amenities and we apologize that this was not the case during your past stay with us. Thank you for your feedback as it truly helps to better our property and team. I hope we get to see you the next time you are in Houston!
-Guest Service Representative