Ratings based on 123 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good hotel close to the airport with to and fro sh

Posted Mar 27, 2017
Pros: Conveniently located from the airport. Good for short stays.
Cons: Providing a restaurant for meal service would have been helpful
Location: Apart from being near the airport, no other activities close by.
Very convenient hotel for short stay at Houston near the airport. The shuttle service is very good and the staff in general very helpful. The suites are well maintained and spacious with all necessary amenities. Even though there's no restaurant facilities at the hotel or nearby, the hotel gives you a take out menu of a nearby restaurant from which you can order meals for delivery to the hotel. However the hotel serves very good hot breakfast in the morning to all the guests.
Comment from Hotel Management
Mar 29, 2017 by Martha B, Hotel Management
Thank you for the great feedback! We hope to see you again, soon!
2 out of 5
by A verified traveler from Lubbock, TX

Okay at best

Posted Mar 14, 2017
The hotel smelled absolutely horrible. Not aesthetically pleasing in the least bit either. Thankfully the room didn't smell as bad though, but still had to buy Febreze just to make it through the night. Definitely not somewhere I'd recommend.
Comment from Hotel Management
Mar 29, 2017 by Martha , Hotel Management
Please reach out to the General Manager to provide more information on your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon, SK

Just 1 night

Posted Feb 5, 2017
Pros: Roomy and nice, helpful people at the front desk.
Cons: Have breakfast start at 5AM so we could eat before flight - just kidding!
Spacious suite. A bit pricey but it was SuperBowl weekend, so that's understandable. In late & out early, so didn't get to enjoy it more.
Comment from Hotel Management
Feb 25, 2017 by General Manager , Hotel Management
Taken your response in to consideration, maybe in the future for a Big event we will try to start a little bit earlier and allow later extension times! Thank you
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Nice hotel next to airport.

Posted Jan 4, 2017
Pros: I liked the large room with the kitchen and king size bed.
Cons: Nothing needs improving.
Location: I had a nice vacation driving to various clothing stores around Houston.
Staff were helpful and friendly. Room was clean, spacious and quiet. Breakfast was good.
Comment from Hotel Management
Jan 4, 2017 by Mark Martinez, Hotel Management
Thank you so much!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2016 on Hotels
5 out of 5
by A verified traveler

Clean hotel

Posted Nov 11, 2016 on Hotels
It was wonderful
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient for business

Posted Apr 6, 2016
Pros: Convenience
Cons: Restaurant
Conveniently located between the airport and downtown.
Comment from Hotel Management
Apr 8, 2016 by Martha, Hotel Management
Thank you for the feedback!
4 out of 5
by valerie from Houston

Very please customer

Posted Mar 11, 2016 on Hotels
The hotel was easy to locate. Very clean. The rooms were very private and quit.
Comment from Hotel Management
May 21, 2016 by Martha, Hotel Management
Thank you for the great comment, we really appreciate having you as our guest.
3 out of 5
by A verified traveler

Posted Mar 7, 2016
Pros: Lots of room.
Cons: Access from road. Signs.
Location: Close to airport but not much else to write home about.
Tough to find this place at night. If you miss it you have to go around the block. It's a big block. Breakfast was so-so. Carpets looked like they needed to be replaced in some spots. Starting to show its age. Staff were very good. Service was good.
Comment from Hotel Management
Mar 10, 2016 by Mgr, Hotel Management
Thanks, for the feedback. We greatly appreciate and value all of our guests.