Ratings based on 88 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from f.

Nice place to stay close to everything.

Posted Feb 9, 2016
It was just a beautiful place the front desk was awesome.
Comment from Hotel Management
Feb 12, 2016 by Kyle Metzger, Hotel Management
Hey Derrick, Thank you so much for being a part of our Residence Inn Family! We cant wait to have you back as soon as you can make your way here! All the Best, Kyle
3 out of 5
by JOSE from Carrollton, Tx

Good but should be better

Posted Nov 9, 2015 on Hotels
Everything was fine except for a bad odor in the room, this was reduced by running the A/C but it did not disappear totally. Bed was comfortable. Kitchen couldn't be better. Good hot breakfast. Like the security all around.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
5 out of 5
by DI Michael

Posted Oct 23, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Kyle, Hotel Management
Hey There DI Michael, Thank you for your show of support! We really enjoyed making you part of our Residence Inn Family and hope you find your way back to the Westchase area soon! All the Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

The front desk staff was amazing!

Posted Oct 12, 2015
I forgot the name of the front desk lady. She was amazing! Her customer service skills were outstanding! The hotel is great!
Comment from Hotel Management
Nov 5, 2015 by Kyle Metzger, Hotel Management
Hey Angelia! I have already let the Front Desk know how pleased you were with their service! It was an honor getting to have you here as part of our Residence Inn Westchase Family.. We cant wait to see you again. Thank you again for your kind words! All the Best,
5 out of 5
by James from Dallas

Great Stay, Nice People and Good Food

Posted Oct 5, 2015 on Hotels
Great Stay, no issues and everyone was nice. Breakfast was better than most hotels
Comment from Hotel Management
Jan 9, 2016 by Kyle, Hotel Management
Hey James! Thank you so much for your comments. We truly appreciated you joining our Residence Inn Westchase Family and can't wait to have you back again soon! All the Best,
5 out of 5
by faye from meeker

This is the Place you want to stay!

Posted Aug 20, 2015 on Hotels
This place I stumbled across on a recent business trip...Location is great with restaurants and a grocery store very close. Check-in was quick and painless and the room was well appointed for a Marriott business traveler's needs. What sets this property apart is the management. The manager gave little toys to the kids at breakfast and I saw him checking on the water and towel supply in the workout area. In 30 years of travel, I have never seen a manager so proactive.
Comment from Hotel Management
Oct 31, 2015 by Kyle, Hotel Management
Hey There Faye, Thank you again for all you awesome time you spent just chatting with me! Your feedback has already been put into action and I cant tell you how much I appreciated it. It was such an honor having you as part of our family and we really look forward to seeing you soon! All the Best,
4 out of 5
by A verified traveler

amolabi

Posted Aug 12, 2015 on Hotels
It was great
Comment from Hotel Management
Oct 31, 2015 by Kyle, Hotel Management
Hey Amolabi! If there is one thing we don't mind being called its "Great"! Thank you so much for letting us know! We truly enjoyed having you and look forward to you coming to see us soon! All the Best,
5 out of 5
by A verified traveler

Amazed!

Posted Aug 10, 2015 on Hotels
We were just doing an overnite in Houston and booked this hotel because of the low price and high rating score. We normally would not book a hotel of this caliber at its normal price. We had no complaints at all and were amazed at how nicely designed and equipped the suite was. The only comment I will make is it's really difficult to find the entrance to this hotel and its neighbor. We turned at the sign off the main highway, but you can't see the hotels until you drive back behind the Kroger.
Comment from Hotel Management
Oct 31, 2015 by Kyle, Hotel Management
Hey There Traveller! We are so glad you traveled our way! Thank you for being a part our Residence Inn Family. Sorry for the quick turn into our place, I agree it jumps up quick as I missed it my first time here too, so for all you future Travelers out there we are the first turn right after the entrance to W. Rivercrest Dr. and it is immediately after the turn. Again, I am so glad and honored you stayed with us and we can not wait to have you back! All the Best,
5 out of 5
by Matt from Corpus Christi

Great stay

Posted Aug 9, 2015 on Hotels
No issues at all. Everything was as advertised. Great hotel location for what we were in Houston for.
Comment from Hotel Management
Oct 31, 2015 by Kyle, Hotel Management
Hello There Matt, Thank you for coming and being a part of our Family! I am glad we were able to fulfill your expectations! We truly hope you come back and join as we would love the opportunity to go above and beyond those expectations and truly wow you! All the Best