Ratings based on 186 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by BRANDY

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
May 8, 2017
Thank you for the 5 stars!
5 out of 5
by A verified traveler

Posted Apr 13, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017
Thank You it is greatly appreciated.
5 out of 5
by janie

Posted Apr 7, 2017 on Hotels
The only complaint I have is the phones. It seemed that they were having problems because the phone would ring once or twice and this happened throughout the night so this was annoying
Comment from Hotel Management
Apr 13, 2017
Thank you for the feedback. We will look into the phone issue. Thank you for informing us.
4 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
The rate i got the room at was the only good thing, HOT TUB was not even warm plus someone put soap in it - no accountability on the swim area - terrible. NOT GOING BACK THERE!!!!!!!!!!!!!
Comment from Hotel Management
Apr 7, 2017
Thank you for your feed back, its greatly appreciated as we strive to deliver the best service possible. We have fallen short of doing so. We have given this information to our engineering team and the issue has since been fixed. We do hope for a chance to serve you better, the next time you're in Houston.
4 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 7, 2017
Thank You for your rating.
5 out of 5
by Kelvin

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Apr 13, 2017
Thank you for for the 5 stars!
5 out of 5
by Brittany

Posted Mar 21, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017
Thank you for the 5 stars!
4 out of 5
by Yik Chen

Posted Mar 14, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017
Thank you for the feedback!
5 out of 5
by Theresa

Posted Mar 14, 2017 on Hotels
We had a great time and never once felt unsafe, the area was well lit and clean, friendly staff ensuring we were getting our needs met. One recommendation - outdoor overhang to check in area -it was raining and we had to walk out of our car in the rain to get indoors.
Comment from Hotel Management
Mar 27, 2017
Thank for the great feedback and staying with us! Hope to see you again soon!
5 out of 5
by Wilson

Posted Mar 14, 2017 on Hotels
Exceeded expectations in every way, especially for the price!
Comment from Hotel Management
Mar 15, 2017
Thank you for the great feedback!