Non Smoking King | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Scottish Inn & Suites

2 out of 5
Scottish Inn & Suites
2531 Fm 1960 Rd E, Houston, TX

Reviews

7.2

Good

Rating 10 - Excellent. 60 out of 197 reviews" "
Rating 8 - Good. 55 out of 197 reviews" "
Rating 6 - Okay. 34 out of 197 reviews" "
Rating 4 - Poor. 23 out of 197 reviews" "
Rating 2 - Terrible. 25 out of 197 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jakobe

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Herberth

Disliked: Staff & service, property conditions & facilities
Dirty promises
Stayed 1 night in Feb 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Karrissa

They couldn't even find my reservation and I paid online just pitiful will never stay here ever ever again
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Nov 2023

2/10 Terrible

Maximilian Oliver

Business traveler
Disliked: Cleanliness, property conditions & facilities
Horrible
Stayed 1 night in Oct 2023

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities
Major roofing job on hotel Extremely noisy Got a nail in car tire from roofing construction in parking lot
Stayed 2 nights in Sep 2023

4/10 Poor

Robert

Stayed 1 night in Aug 2023

2/10 Terrible

Kenny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was not helpful and the room was in poor condition with broken furniture and appliances
Stayed 1 night in May 2023

10/10 Excellent

Clinton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great but bring your own towels if you need extra
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Sticky floors, very rude attendant. Cigarette burns in the quilt. They wanted to spray my room for bugs while I was inside. 2/20/23
Stayed 2 nights in Feb 2023

2/10 Terrible

Steven

Business traveler
Disliked: Staff & service
Couldn’t find my reservation even though I already paid and showed them a receipt and confirmation. Very noisy. Someone’s Car alarm went off at midnight.

6/10 Okay

Kimberly

Traveled with partner, Traveled with family
It wasn't a clean room. Had bedbugs

6/10 Okay

SPaul

Stayed 1 night in Sep 2022

2/10 Terrible

Andrew

Stayed 1 night in Jun 2022

10/10 Excellent

Michelle

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2022
Response from Steve on Apr 6, 2022
Thank you!

8/10 Good

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2022
Response from Steve on Apr 3, 2022
Thank you!

4/10 Poor

Sherry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Steve on Mar 23, 2022
Thank You!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quite and everyone was freindly
Stayed 1 night in Mar 2022
Response from Steve on Mar 14, 2022
Thank you!

10/10 Excellent

EDWARD L

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2021
Response from Steve on Sep 21, 2021
Thank you Edward

4/10 Poor

Roger

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Jerin

Stayed 1 night in Sep 2021

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Newly Married - last klidless weekend before schoo
The building and rooms are outdated, for a very modest amount of money(re-caulk bathrooms, upgrade flooring, replace towels and linens etc) this place could be a hidden gem. The parking lot was cleanish, it was very low-key and quiet overnight, the on-site manager, Stephen was very polite and attentive; he went out of his way to get up some more towels and pillows. I also like the key/card wireless doors. Much easier and more secure then most other hotels.
Stayed 1 night in Aug 2021
Response from Steve on Aug 9, 2021
Thank you Joseph! We have already started putting tile floors in all rooms, about halfway done. Thanks for the kind words.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never use expedia or return to that hotel again
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't recommend.
Found a bug in the bed, handle was hanging off the nightstand, holes in the couch and the bed sheets. The morning after our stay, my friends car wouldn't start so he called the front desk to let them know and asked if it'd be okay that we checked out a few minutes after 11 and the guy said "oh no, I can't do that. you can wait in the front office" and was at our door waiting at 11. we got a jump and we're pulling off by 11:04. just 4 minutes... really?
Stayed 1 night in Jul 2021
Response from Steve on Jul 27, 2021
We're sorry we did not live up to your expectations

4/10 Poor

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets. Holes in comforter. No hot water in the evening. You get what you pay for, even less
Stayed 3 nights in Jun 2021
Response from Steve on Jun 7, 2021
We are sorry our service was not to your standards. Thank you for giving us the opportunity to inform staff of shortcomings,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Need carpets and Beds new.
Stayed 1 night in May 2021
Response from Steve on May 31, 2021
We are in the midst of remodeling most rooms by replacing carpet w/tile floors. Thank you for the review.

8/10 Good

Verified traveler

Stayed 6 nights in Apr 2021
Response from Steve on Apr 27, 2021
Thank you for staying with us! Manager

10/10 Excellent

Verified traveler

Enjoyed the jacuzzi, quiet and good price. I suggest they should have some adult shows
Stayed 1 night in Mar 2021
Response from Steve on Mar 24, 2021
Thank you and we really appreciate your staying with us! We have been trying to remedy the issue regarding adult TV channels but our provider has made it much too expensive and we are exploring other means to provide this amenity. Again, thanks for the review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and as pictured. Front dest man was very nice!
Stayed 1 night in Feb 2021
Response from Steve on Feb 27, 2021
Thank you for staying with us!

8/10 Good

Keith

Stayed 1 night in Dec 2020
Response from Steve on Jan 2, 2021
Thank you for staying with us!

6/10 Okay

Le

Disliked: Property conditions & facilities, room comfort
Typical Motel
Your typical motel stay. Towels had holes but the worker at the front desk was nice.
Stayed 1 night in Nov 2020
Response from Steve on Nov 10, 2020
Thank you for staying with us!

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Steve on Oct 26, 2020
Thank You!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Steve on Oct 16, 2020
Thank you for staying with us. We hope you'll find your next stay more pleasant.

4/10 Poor

Michael

Business traveler
Disliked: Property conditions & facilities
The place was a dump but it was a clean
The place was a dump but it was clean
Stayed 1 night in Sep 2020
Response from Steve on Sep 25, 2020
Thank you for the review. Admittedly we are are an older location but as you say, we are clean and very economically priced.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Steve on Sep 20, 2020
Thank you for the review. We appreciate taking care of your travel needs

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Steve on Sep 3, 2020
Thank you for the review and 8/10 rating!

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Hidden Gem
I was truly surprised about the cleanliness of the place for a cheap hotel and the size of the room was amazing, check-in and checkout were very smooth and took almost no time
Stayed 1 night in Jul 2020
Response from Steve on Aug 3, 2020
Thank you Steven. It's always great to hear positive reviews and yours is an uplifting one I will be sure to share with the staff. Again, thank you and should your travel needs ever bring you to N Houston I hope you will consider us hosting you again. Steve Schlemmer Manager

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ic
Great stay
Stayed 1 night in Jul 2020
Response from Steve on Jul 25, 2020
Thank you Arthur! We hope you'll stay with us again should your travel needs include N. Houston. Steve Schlemmer Manager

10/10 Excellent

Dock

Liked: Cleanliness, staff & service, room comfort
Cost effient
It was exactly as I expected, big rooms and smoking available
Stayed 1 night in Jun 2020
Response from Steve on Jun 9, 2020
Thank you so much for staying with us! We hope you'll consider us the next time your travel brings you to North Houston. Steve, Manager

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great I was reallly comfortable my entire stay after a while it started to feel like my home and I didn't want to leave.
Stayed 1 night in Jun 2020
Response from Steve on Jun 6, 2020
Thank you Mr. Waterman. It was our pleasure having you as our guest. We hope you'll think of us the next time your hotel needs bring you to N. Houston Steve Manager

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
The service shines
Really a bare bones hotel, but great service!
Stayed 2 nights in Mar 2020
Response from Steve on Apr 18, 2020
Thank you Angela!

10/10 Excellent

Stone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Worth The Money!!
I checked in on Friday Night, Had No Problem or trouble and the front desk was just so friendly!! I RECOMMEND THIS PLACE TO ANYONE NOT TO MENTION THE ROOM WAS CLEAN AND BERY NEAT!
Stayed 1 night in Mar 2020
Response from Steve on Mar 22, 2020
Thank you Stone! It's always great to see positive reviews and we hope to continue receiving them from you and others. Enjoy your stay! Steve Schlemmer General Manager

10/10 Excellent

Duane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Mar 2020
Response from Steve on Mar 11, 2020
Thank you Duane! Reviews are shared with staff and viewed by potential guests so we appreciate your thoughts and your business. We hope we can accommodate you again in the future. Steve Schlemmer General Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
WORSE HOTEL IVE SEEN
Holes in the wall Toilet clogged up! Burn holes in comforter on bed Mildew and more Hotel needs a COMPLETE RENOVATION!
Stayed 1 night in Feb 2020
Response from Steve on Feb 14, 2020
We're sorry we did not meet your expectations. I wish you would have left a name so we could check the room that you were in and we could observe what you've written about. We are in the midst of receiving quotes for upgrades and you may have been in a room slated for renovations. Steve G.M.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and nice. People at front desk very helpful highly recomend
Stayed 1 night in Jan 2020
Response from Steve on Jan 14, 2020
Thank you for staying with us! I will be sure to share your comments with our staff. Steve Schlemmer G.M.

6/10 Okay

Megan, Baytown, TX

Traveled with partner
Liked: Property conditions & facilities
The room we got STUNK! If we had been staying for any length of time other than basically just a few hours to sleep, I would have asked for a change of room. I guess it was a smoking room, which wasn't what I requested, and the comforters on the beds had cigarette burn holes all over them. The sink area had burn marks where people had left cigarettes burning. The first time we stayed here I really had no complaints, but I was pretty disgusted with the room this time.
Stayed 1 night in Jan 2020
Response from Steve on Jan 13, 2020
We're sorry your room did not meet your standards but be aware you did order a smoking room. I just double checked your reservation because I know that at the time we received your reservation that was the only double available. Perhaps it could have been better suited but it was a smoking as reservation indicated. Steve G.M.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Tv can be bigger, add more pillows, more tv channels and more towels
Stayed 1 night in Jan 2020
Response from Steve on Jan 10, 2020
Thank you for the comments and review. Your views will be shared with the owner. Steve G.M.

6/10 Okay

Verified traveler

Traveled with family
Convenient location friendly staff the room is what was expected clean and simple nothing fancy but great for what we needed it for
Stayed 1 night in Dec 2019
Response from Steve on Dec 30, 2019
Thank you for staying with us and for the kind words. I will share your words with the staff. Steve Schlemmer G.M.

8/10 Good

Jodi

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from Steve on Dec 22, 2019
Thank you Jodi! We're glad you enjoyed your stay with us and hope you'll think of Scottish Inns & Suites should your travel needs bring you to Houston in the future. Steve G.M.