I accidently left my flat iron. Very expensive one. They claim it was not there. I was with a group and they did not have me listed so they did not let me in for breakfast.
Comment from Hotel Management
Mar 17, 2017 by J. de Vogue, Hotel Management
Thank you very much for your recent stay with us. While we did locate and ship to you your flat iron, please accept my sincere apology for us not being quicker to locate it. I can assure you we have taken necessary steps to expedite this in the future. Also, I regret that breakfast was not included in your rate.
We hope you will give us a second chance to exceed your expectations the next time you are in Houston.