If being near the airport is the goal, this place
Posted Mar 8, 2017
Highlights: Food was decent, location. Not so high: Gym equipment not in great shape/broken, lobby filled with police making an arrest 1st night we were there, breakfast tags on door not picked up. Overall just a bit dated and certainly not loved. Stayed in worse but its been a while.
Comment from Hotel Management
Mar 9, 2017 by Michael EL., Hotel Management
Dear Business Trav,
Thank you for your recent stay with us during your time in Houston. I am disappointed to hear that some of our amenities and services did not meet your expectations. To have gym equipment in the condition you describe, and breakfast tags not picked up is unacceptable. I have shared your concerns with my team to ensure we immediately take proper corrective action. I am pleased that you enjoyed our location and hope you allow us another opportunity to serve in the near future.
Director of Operations