Ratings based on 684 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from edmonton alberta canada
Great service. Great room. Close to airport.Posted Nov 29, 2015
99% in all areas. Couldn't get room phone to function, used personal cell to call front desk for assistance to shuttle at 06:05 to catch 06:30 shuttle to airport. 10 minutes later had to call again this time bellhop/shuttle op came instantly!! Overall fabulous experience. Will be back again next year.
for Everyoneby A verified traveler
Posted Nov 24, 2015
Good service. Good for overnight stay near Houston Airport
for Everyoneby A verified traveler from Lawrence
Good good goodPosted Nov 21, 2015
It was clean and short stay wish I had more time. The staff was friendly and helpful.
for Everyoneby A verified traveler
Posted Nov 16, 2015
Comfortable king bed with wonderful oversized comforter! Hot water for bath always a plus. Will stay here again.
for Everyoneby A verified traveler from The High Heavens
Fairly decent, great location, few amenitiesPosted Nov 10, 2015
The staff was good and the food from room service was nice. Had a microwave delivered to the room. However, the refrigerators they have in the rooms are those tiny frat boy ones that can only hold drinks. They don't have kitchenettes either. There was also bugs in the ice machine. Kept finding them frozen in the ice lol. The bathtubs surface was peeling as well. When we left the trash cans outside of the room to be removed, they never replaced them. But the location is awesome if you're flying in because it's on the same street as the airport (about a 2 minute drive). 24 hour fitness facility. The pool seemed nice but it was lightning and raining so we didn't go swimming unfortunately. Ease of service as well, fast check-in and out. Bed was clean and comfy. Room was clean although a little outdated (windows were very cloudy so was hard to see out). Overall for the price we got it I think it was a decent experience.
for Everyoneby A verified traveler from California
Very nice hotel close to George Bush airportPosted Nov 3, 2015
Pros: this hotel does just about everything right. We are Starwood members, and we got a nice upgrade from the room that we originally selected.
Cons: There are probably some small things, but nothing jumps right out.
Location: Just spent the night and moved on.
We got in late, were tired, and they got us checked in very quickly with NO problems. Our room was very nice, we had a little room service pizza (very good), surfed the web with the free internet, and discovered the bed was very comfortable. That was it for the night. In the morning, we enjoyed a nice breakfast in the dining room, and took the free hotel shuttle back to the airport. The shuttle driver was very friendly and helpful. Overall, our stay was without problems, and with a long flight behind us, we spent a restful evening and were ready for the next days long flight to home.
for Everyoneby A verified traveler from Illinois
I would stay again!Posted Nov 1, 2015
This was my first time in Houston! The staff was amazing and friendly! The place is very beautiful! The only thing was it was freezing cold in the building. Other than that, there are no complaints!! I would stay again if necessary!
for Everyoneby A verified traveler from fayeyyeville, TN
Should have more stars.Posted Oct 22, 2015
The room was wonderful. Very nice and comfortable. Nice restaurant. The only thing I would change is that room service offered a fruit tray.
by A verified traveler
The hotel is close to the airportPosted Oct 11, 2015
I asked in advance for a king size bed and I got two regular size beds. Price to value is a little bit high.
for Business Travelersby A verified traveler
Buen hotel, todo nuevo, pero...Posted Sep 14, 2015
Pros: La cama esta pfff increíble
Cons: El business club lounge
Location: La mejor opción para quedarse cerca del aeropuerto, wifi gratis, no hay casi nada cercano, es un hotel de negocios, todo parece nuevo, bien ahí
Buen hotel, el cuarto excelente, el personal excelente y muy amable, únicamente no recomiendo comprar el upgrade con acceso al business club lounge ya que no te ofrece nada que valga la pena. Un par de snacks y refrescos, bastante decepcionado únicamente con esto.