Ratings based on 1,666 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted May 23, 2017
I truly enjoyed my stay at the hotel. Can't wait to return so just I can revisit The Sheraton. Very spacious rooms
for Everyoneby A verified traveler from canada
Comfortable and safe hotelPosted May 20, 2017
I would say the only draw back is having to pay for parking
by A verified traveler from California
Very inconvenient hotelPosted May 17, 2017
Pros: A nice refrigerator.
Cons: No Parking Fee for SELF-parking. Free Internet.
Location: Galleria is located only 1 block away from the hotel. A lot of nice and up-scale restaurants. Convenient for a Shopaholic but not for business.
The hotel is located in a very busy district. It takes you at least 15 minutes to get out of the hotel because of the traffic. On top of that, the location of this hotel is very inconvenient b/c there's only one way IN and Out. You have to drive a whole loop then make a U-Turn before you can enter the hotel. The most terrible thing is the hotel charges you $22/a parking fee for SELF-Parking. That's their hidden fee, also $12/day for Internet? Their swimming pool is so tiny, the size of a pool table. They called their rooms Suites, I have never seen such a small and old bathroom like this. I would never recommend this hotel to anybody, specially when they're on business.
for Everyoneby A verified traveler from Michigan
Love this hotel!Posted May 16, 2017
This hotel was everything we were looking for in regards to location, bar, pool, room comfort and space, etc!
for Everyoneby A verified traveler from San antonio
Shopping and more shopping oh myPosted May 10, 2017
Pros: The rooms, the bar, the workout room, the beds, the staff, and the location.
Cons: Bigger selection on the breakfast menu.
Location: Shopping all day at the galleria as well as tasty restaurants in every direction.
Great stay as usual. Visiting Houston as often as I do I love having this hotel so near the Galleria as that is where all the best shopping is to be had. Plus the easy access to all downtown as well as the club district is superb. Super happy with the cleanliness of the hotel and easy very friendly staff.
for Everyoneby A verified traveler from Mcallen
Nice hotel 5 min walk to galeríaPosted May 9, 2017
This is an old hotel so rooms are huge are it has been maintained well and it is quiet
for Business Travelersby A verified traveler from Calgary
Nice Hotel walking distance to GalleriaPosted Apr 20, 2017
Pros: Convenient location. Nice restaurant and bar. Decent exercise room and pool.
Cons: Fixtures and finish in the bathroom.
Location: Galleria Shopping center and lots restaurants are all close by.
Convenient because it is right on the Expressway. Traffic noise is high but bearable though!
by A verified traveler from McAllen
$ 27.00 for parking your car???????Posted Apr 20, 2017
They charge you & 27.00 for parking. Not even in New York they charge you this much.
for Everyoneby A verified traveler from Minneapolis
Close to shops restaurantsPosted Apr 15, 2017
Pros: It was in a good location close to restaurants and shops.
Cons: Sound insulation
Only downside of stay was there is quite a bit of traffic noise because to the hotels proximity to a major freeway.
for Everyoneby A verified traveler
Nice hotel next to Galeria and lots of shopping.Posted Mar 28, 2017
Great place to stay with lots of shopping and restaurants. Can walk to some.