Ratings based on 1,562 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from mexico city
Amazing servicePosted Jun 8, 2016
Check-in was fast and efficient. That is one of the best things I appreciate in a hotel since I travel for business and I'm always looking forward to resting as soon as I get to the hotel. Thank you for that.
by A verified traveler
Das einzig gute ist die Nähe zur Galleria MallPosted May 3, 2016
Enttäuschung beim Frühstück - Service und Front Desk ! Sauberkeit der Zimmer top - ruhig und tolle Betten.
by A verified traveler from florida
Verte good hotelPosted May 1, 2016
Te hotel staff was very professional and the room was very good
by Catherine from New Zealand
Good hotel but club level a real waste of money!Posted Apr 29, 2016 on Hotels
Good hotel but club level should be called "creche level". The club lounge was full of indulged children and it was an avergae breakfast - so no room to have breakfast as most seats taken by children having long breakfast being feed but their very patient parents. Did not try the hors d oeuvres but suspect will have been full of kids too. Great bar service and staff. Helpful shutlle service
by A verified traveler from San Angelo, TX
Fabulous hotel near downtown and galleria.Posted Apr 26, 2016
I choose this hotel due to traveling with my small dog and they are dog friendly. We were promptly greeted and the room was fabulous. We had a comfy king sized bed with an adjoining area with a sleeper sofa and separate TV. I plan on staying here any time I am in Houston.
by A verified traveler from Boston, MA
Dowtown HotelPosted Apr 22, 2016
The room was clean , staff was very pleasant close to many shops.
by A verified traveler from tm
Nice , central ,Posted Apr 17, 2016
Good , staff are good and friendly . And always cheerful
by A verified traveler
Spacious roomPosted Apr 12, 2016
Nice hotel in good area with large suite style rooms, good buffet breakfast, and friendly staff. Somewhat challenging to get into due to one-way street. Walkable to Galleria stores but on busy streets.
by Henry from Dallas
AC bluesPosted Apr 9, 2016 on Hotels
AC blows on the bed
Posted Apr 7, 2016 on Hotels