Ratings based on 495 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston,TX

Perfect Galleria Hotel

Posted Feb 19, 2017
The Sheraton Hotel is perfectly located in the Galleria area. Fast friendly check-in and check-out. Clean and comfortable rooms. Spacious suite with frig but no microwave. The front desk graciously reheated our food. WiFi was not complimentary in our room Overall I loved this hotel and will return
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2017
it was a nice hotel. The only problem is the only way in or out for cars feeds into a highway offramp to a major intersection. You could be waiting for a while to get out of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas.

Nice hotel close to the galleria

Posted Jan 8, 2017
I like for be a very quiet place. The service of the people's very nice and with courtesy
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
Great location! The hotel is very clean and the rooms are comfortable.
3 out of 5
by A verified traveler

Very dated

Posted Dec 7, 2016
Nice and helpful staff, good breakfast, very dated rooms and dirty carpets
4 out of 5
Recommended
for Everyone
by A verified traveler from US

nice and very clean .

Posted Dec 1, 2016
Pros: cleanness and confortable
Cons: noise from traffic
Location: good - near by the mall easy to get to
the only problem was that it was noise from traffic (outside)
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Posted Nov 29, 2016
Staff were excellent, hotel was close to everything we needed. Highly recommended!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to the Galleria.

Posted Nov 28, 2016
I think that would be a good idea wifi could be complementary.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convienient for local shopping

Posted Nov 27, 2016
Pros: Serving staff were very helpful
Cons: Notification about the breakfast options is not clear
Location: Shopping area within easy walking distance,
Beware, two areas for breakfast, we went to the restaurant and were charged, should have gone to 15th floor food area, this service closes at 9 30am which was also not explained to us so second day we arrived there late and missed breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Queens Village, United States of America

Gret Hotel & Great Location

Posted Nov 20, 2016
I stayed over for 3 nights. Perfect location, a lot of restaurants and shops around. Whole foods is nearby which was great. My only concern with hotel was coffeee machines are outdated i think. If you are staying around uptown definitely a place to stay.