Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 24, 2016
Very clean. Polite and helpful staff. Comfortable bed.
5 out of 5
by A verified traveler

It was great!!!

Posted Aug 22, 2016
Lina as well as all mangers and staff were excellent!
5 out of 5
by A verified traveler

Posted May 24, 2016 on Hotels
Comment from Hotel Management
Jul 18, 2016 by Neil B, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback during your recent stay at our Sleep Inn & Suites Hotel Pearland South Houston. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to exceeding your stay accomodations and service the next time you are in town.
5 out of 5
by Keenan from Lake Jackson

Great stay in Pearland

Posted May 24, 2016 on Hotels
It was perfect
Comment from Hotel Management
Jul 18, 2016 by Neil B, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Traveling througj

Posted May 8, 2016 on Hotels
Very hard bed. Nice motel
Comment from Hotel Management
Jul 19, 2016 by Neil B, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Pearland - Houston South. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the firm mattress on your recent visit. I have shared your feedback with my maintenance staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Pearland.
3 out of 5
by A verified traveler from Canada

Make sure you don't snore :) and others.

Posted Apr 15, 2016
Pros: Fairly new, staff are nice.
Cons: Food, I think its a matter of teaching kitchen staff how to cook premade breakfast and how to keep them warm.
Location: You must have a car to go somewhere else close by i.e shopping mall. There is a nice area to walk behind the hotel. Heat in the pool would be nice.
Rooms are not sound proof. I can hear the person snoring from the room next to mine. Would suggest some changes to their breakfast of over cooked scrambled egg and sausage, and under cooked potatoes. Otherwise the place is ok. Much more expensive now that 2 years ago. Price has gone up almost 50% from 2 years ago but similar to other hotels nearby. I had to move 3 times. First room, I could hear everyone talking outside of my door. second room, smells like stinky feet, third room was ok but could still hear someone snoring next door.
Comment from Hotel Management
Apr 20, 2016 by Neil B., Hotel Management
Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Property CHI G.M. Sleep Inn & Suites 832-230-3000
4 out of 5
by A verified traveler

Posted Apr 11, 2016
Totally clean, big room, comfortable bed, great pool, handy location to everything in South Houston
Comment from Hotel Management
Apr 22, 2016 by Neil B, Hotel Management
Dear valued guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property CHI Neil B. G.M. Sleep Inn & Suites 832-230-3000
5 out of 5
by LaTonya from Fresno

Posted Mar 27, 2016 on Hotels
Nice stay.more channels need3d on tv or at least put a blue ray in each room
Comment from Hotel Management
Jun 25, 2016 by Neil B, Hotel Management
Dear LaTonya Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Property CHI Neil B. G.M. Sleep Inn & Suites 832-230-3000
5 out of 5
by Brad

Posted Mar 22, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Neil B, Hotel Management
Dear Brad, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel and giving us the highest rating of 5 stars. We very much appreciate this, and I will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Property CHI Neil B. G.M. Sleep Inn & Suites 832-230-3000
5 out of 5
by A verified traveler from beaumont,tx

Nice and clean,great location

Posted Feb 25, 2016
Pros: Very clean and location.
Cons: Great
Location: Shopping and eateries were very close
We enjoyed this hotel and it's location to all we had planned. Very clean and courteous staff . We will stay again.
Comment from Hotel Management
Apr 22, 2016 by Neil B., Hotel Management
Dear Loretha, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property CHI Neil B. G.M. Sleep Inn & Suites 832-230-3000