Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Getaway With Friends
by Sheryl

Posted Mar 16, 2015 on Hotels
Comment from Hotel Management
May 30, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
3 out of 5
Recommended
for Business Travelers
by Trish from Portland, Oregon

Not a 4.

Posted Mar 8, 2015 on Hotels
My stay here was due to missing my connecting flight (due to weather). Paid extra to stay here based on the reviews. It was ok but not as good as expected for the price. Would choose a lower priced motel if I get stuck in Houston again.
Comment from Hotel Management
Jul 4, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
4 out of 5
Recommended
for Families
by Stephanie from Sacramento

Missed a connection and needed a place to stay....

Posted Mar 3, 2015 on Hotels
This stay was unexpected due to a missed flight. I booked through Hotels.com but needed to contact the front desk to arrange my shuttle and the front desk was professional and friendly. Additionally, when I arrived at the hotel the front desk was ready for me and had my check in prepared and basically just handed the key over. The front desk also arranged my shuttle back to the airport with no problems. I would highly recommend this hotel to any business travelers going through Houston.
Comment from Hotel Management
May 30, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
5 out of 5
Recommended
for Couples
by A verified traveler

Shuttle needs clarification

Posted Feb 12, 2015 on Hotels
It was an overnight stay due to a cancelled flight. One suggestion is to indicate when a local airport shuttle service without name of hotel on the vehicle will provide the service. Luckily we had local phone service to call the hotel which informed us of the shuttle service name.
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
5 out of 5
Recommended
for Families
by A verified traveler

Would stay again.

Posted Feb 9, 2015 on Hotels
The hotel was new and rooms were very clean and comfortable. Would definitely stay here again.
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
4 out of 5
Recommended
for Couples
by Jeremy from Houston

Great for the price

Posted Feb 7, 2015 on Hotels
Nice
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice for an overnight

Posted Jan 10, 2015
Has a shuttle, staff were nice, room was clean and there were a few gas food outlets close if you are hungry. My only complaint is that the vending machine on my floor was not yet hooked up and the main floor was out of bottled water and had no juice option.
Comment from Hotel Management
Mar 12, 2015 by Maria Bejarano, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites
3 out of 5
Recommended
for Families
by Ximena from Ecuador

no tan bien

Posted Jan 8, 2015 on Hotels
En realidad llegamos a las 4 am y la habitación estaba congelada, hacía tanto frío que no pude cerrar los ojos por el frío. Luego se les olvidó llamarnos para despertar, por suerte puso mi alarma.
Comment from Hotel Management
Mar 21, 2015 by Maria Bejarano, Hotel Management
Dear Ximena Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Maria Bejarano General Manager Sleep Inn & Suites
5 out of 5
Recommended
for Families
by Junelle from Garrison tx

Excellent night before flight

Posted Dec 27, 2014 on Hotels
Excellent hotel close to airport for morning flight
Comment from Hotel Management
Mar 21, 2015 by Maria Bejarano, Hotel Management
Dear Junelle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Maria Bejarano General Manager Sleep Inn & Suites
5 out of 5
Recommended
for Personal Event
by Elizabeth

Posted Dec 23, 2014 on Hotels
Comment from Hotel Management
Apr 18, 2015 by Maria Bejarano, Hotel Management
Dear Elizabeth We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Maria Bejarano General Manager Sleep Inn & Suites