Ratings based on 225 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Noisy

Posted Mar 20, 2017
We could hear occupants from above us running around and jumping
Comment from Hotel Management
Mar 26, 2017 by SP, Hotel Management
Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Capitan NM

Convenient to downtown. Really nice place.

Posted Mar 20, 2017
Everything works as it should. We lacked for nothing. Excellent hotel.
Comment from Hotel Management
Mar 26, 2017 by SP, Hotel Management
Hi Captain, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corpus Christi Texas

Great place to stay, comfortable

Posted Mar 2, 2017
We stayed here for a concert we went to... very close to the venue and very comfortable to come back to.
Comment from Hotel Management
Mar 26, 2017 by SP, Hotel Management
Good afternoon Justin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel mins from downtown.

Posted Feb 24, 2017
Hotel overall was great, just hated the fact they made copies of my DL and credit card.
Comment from Hotel Management
Mar 26, 2017 by SP, Hotel Management
Dear Monica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denton, TX

Nice!

Posted Feb 5, 2017
Just a quick stay but great price for such a nice hotel.
Comment from Hotel Management
Feb 24, 2017 by SP, Hotel Management
Dear Stormie, we sincerely appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us. We hope to see you again soon!
5 out of 5
by Wendy

Posted Jan 17, 2017 on Hotels
Moses, the nighttime front desk attendant was great at giving us detailed directions when our GPS directed us elsewhere even though I entered the exact address.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Dear guest, we sincerely appreciate your positive feedback about our hotel. We will let Moses know about his helpful assistance. We hope to see you again soon!
4 out of 5
by A verified traveler

good for the price

Posted Dec 29, 2016 on Hotels
This hotel was adequate for our needs. The hotel staff was friendly, but a little flaky, but did their best. The area of town is very spotty, with some shady areas surrounding the hotel. The room itself was good except there was some kind of dust and lint on one of the bedsheets. we were there just to spend the night, and would not recommend for a vacation hotel.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Dear guest, we sincerely appreciate your feedback about our hotel. We do take pride in our ability to cater to all leisure and business guests. We apologize for the inconvenience you experienced in the room. We hope to see you again soon so that we can better serve you.
4 out of 5
by A verified traveler

Nice room but not convenient if towing.

Posted Dec 10, 2016 on Hotels
If you are pulling a trailer then be very careful where you drive. I assumed the driveway would loop around the hotel and ended up stuck for about 20 mins trying to back my trailer all the way back. Not fun. They have it gated off. Room was nice! Comfortable bed. Contenental breakfast was disappointing. Good tasted bad and then all the stuff wasn't out and we had to keep asking the hotel staff for stuff. (Like the waffle batter).
5 out of 5
by A verified traveler

T'giving with Solita

Posted Nov 29, 2016 on Hotels
Less than a mile to the Step-daughter's place! Much nicer than I expected! Breakfast was uninspiring, though : ((
1 out of 5
by A verified traveler

No Breakfast 3x in a row, never staying here again

Posted Nov 21, 2016 on Hotels
No Breakfast 3x in a row, never staying here again. Staff could care less. Even called the corporate office and the said "Really, I am sorry"...crickets this company if horrible stay away from Sleep Inn and Suites.