Reception

Reviews of SpringHill Suites Houston Baytown

3 out of 5
SpringHill Suites Houston Baytown
5169 I-10 East, Baytown, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 902 reviews" "
Rating 8 - Good. 157 out of 902 reviews" "
Rating 6 - Okay. 53 out of 902 reviews" "
Rating 4 - Poor. 15 out of 902 reviews" "
Rating 2 - Terrible. 14 out of 902 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Staff & service, property conditions & facilities
Room was spacious and very clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Easy to get to places we wanted to see
Stayed 1 night in Mar 2024

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly layout and sleeping options. Only thing is that room needed some detail cleaning. There were some dirty socks in the trundle bed, lots of dust and hair in corners and around furniture. Bu tnot a huge deal. Main areas were clean. Bed and bedding were clean. Maybe they can add mattress protectors. I always check for bedbugs and noticed some part of the matresses were unpleasant.
Stayed 1 night in Mar 2024

8/10 Good

donnis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had to ask for towels for the pool. Pool itself needed cleaning, water was merky and not clear.
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Property conditions & facilities
Clean quiet, friendly service
Stayed 2 nights in Mar 2024

8/10 Good

Argentina M

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bridgette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! Only downside was lamp outlets/usb outlets did not work. Had to move nightstand to plug in.
Stayed 1 night in Feb 2024

10/10 Excellent

Mechele

Stayed 1 night in Feb 2024

8/10 Good

Aureliano

Stayed 1 night in Feb 2024

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice however I did not like the all of the cats surrounding it
Stayed 4 nights in Feb 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this SpringHill Suites were phenomenal. Special shout out to Cynthia who has been a great member of their team for many years. The housekeeping staff, the bartender, the front desk every employee was great. I travel a lot for work and this is one of the best managed hotels I have seen at this price point. -Scott
Stayed 5 nights in Jan 2024

10/10 Excellent

Lakisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property with breakfast served from 7am to 10 pm. I will reserve another room soon….
Stayed 1 night in Jan 2024

6/10 Okay

Maddie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was really looking forward to staying at Springhill. The area was nice around the hotel, was in a safe spot, staff was nice, however, our room had a spot where the floor was coming up, the fridge in the room didn’t work, the door to the shower room didn’t close all the way, and the faucet in the half bath wasn’t secure.
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The rooms are large and I really enjoy having a sofa to sit on in the evening. Breakfast is good with a nice variety.
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel!!! Great value!!!
Very spacious room with great ammenities Awesome location very close to restaurants and even to a grocery store. Super clean room and very comfortable beds We love spacious bathroom Awesome stay overall!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Constance

Stayed 4 nights in Dec 2023

10/10 Excellent

Ramakrishna

Stayed 1 night in Dec 2023

10/10 Excellent

Deidra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, room and breakfast. My family was very happy here.
Stayed 1 night in Dec 2023

10/10 Excellent

Deontranese

Stayed 1 night in Dec 2023

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest rooms I’ve stayed in at a hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sridhar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cean and courteous
Stayed 2 nights in Nov 2023

10/10 Excellent

Devin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely be back
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Lainey V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here everytime we in area
We always stay at this hotel when we come to area. Very nice friendly staff. Great breakfast. Safe and priced reasonably
Stayed 3 nights in Nov 2023

8/10 Good

Antynea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I booked this hotel because it has a bar only to find out the bar is no longer open on the weekends. My stay was great but definitely would've booked at another hotel where the bar is open on the weekends.
Stayed 1 night in Nov 2023

10/10 Excellent

Roy

Stayed 3 nights in Nov 2023

10/10 Excellent

Amalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and confortable for the price
Stayed 1 night in Oct 2023

10/10 Excellent

Le My Hanh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Derick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Coming back again
Stayed 1 night in Oct 2023

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smelled clean as we arrived. My wife and I noted the hallway and elevator were clean. Upon entering our room we were pleasantly surprised as to the condition of our room. The front desk was very professional and courteous both in checking in and checking out. We will definitely stay here again
Stayed 1 night in Oct 2023

8/10 Good

neal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room suite. Property well maintained
Stayed 2 nights in Oct 2023

6/10 Okay

Selena

Disliked: Cleanliness, property conditions & facilities
Not the best
It was an ok stay. The condition could have been better. There was no lock on the restroom and we found an old apple between the bed and nightstand. Also they were unable to get thre coins out of the dryer so we could dry the clothes we washed so we had to go to a hotel next door to dry them.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
From check in to check out, our experience was excellent! Lisa was very friendly and professional at check in, as well as our check out clerk! Rooms are clean, spacious, and comfortable! The complimentary breakfast was the best we’ve ever had! We, along with our dear Friends spent one night before cruising. We will definitely stay here again!
Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Stayed 4 nights in Sep 2023

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept property! Great location
Stayed 2 nights in Sep 2023

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and near Buc-ee's?
Stayed 3 nights in Jun 2023

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a stop-over.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very comfortable after 12 hour drive staff friendly and happy to greet you with a smile the room was beautiful
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amber was so welcoming and made check in a breeze! Looking forward to breakfast in the morning and may visit the lounge for a $2.00 beer! Very nice lobby and super nice room!
Stayed 1 night in Aug 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2023

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
Room was nice and clean, only problem was the ghetto basketball team that was partying in the halls in our floor all night and left food and trash in the halls. Other than that, it was nice
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Amenities
Staff was friendly
Stayed 1 night in Aug 2023