Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Nice ubication

Posted Jan 3, 2016
So close of everything... nice staff... good value... I Will stay again...
Comment from Hotel Management
Jan 4, 2016 by Manager, Hotel Management
Dear Melvin, Thank you very much for leaving some kind words regarding your recent stay at the SpringHill Suites Houston Brookhollow. We are excited that you enjoyed it and will come again soon. We look forward to your next stay. Best regards, Nato T. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Nov 9, 2015
Pros: The rooms are very spacious and well-equipped
The hotel was well priced for the accommodations. The breakfast was very good.
Comment from Hotel Management
Dec 2, 2015 by guest.reviews@tmihospitality.com, Hotel Management
Dear Sandra, Thanks for leaving us some feedback regarding your stay with us at the SpringHill Suites Houston Brookhollow. I am glad to hear you enjoyed your spacious room and breakfast. We hope that you will stay with us again soon! Best regards, Nato T. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Very nice hotel!

Posted Nov 8, 2015
Hotel was easy to find. Very comfortable beds. Cleanest and definitely, the most spacious room we have ever stayed in. Breakfast was really nice. Service at this hotel was excellent!!!! Highly recommend!
Comment from Hotel Management
Dec 2, 2015 by guest.reviews@tmihospitality.com, Hotel Management
Dear Dale, Thank you for the kind review of our SpringHill suites Houston Brookhollow. I am so happy that you had a great stay. I appreciate you recommending us and hope to see you again soon! Sincerely, Nato T. General Manager
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Oct 28, 2015 on Hotels
Probably the worst experiance from a hotel stay in my life so far.
Comment from Hotel Management
Jan 2, 2016 by Manager, Hotel Management
Dear Guest, Thank you for reviewing the SpringHill Suites Houston Brookhollow. I'm so sorry to hear that your experience was less than satisfactory. I only wish you had specified the problems you encountered so we could have addressed them. We hope that if you are ever back in the area, we will have a chance to make up for this. Sincerely, Nato T. General Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice stay

Posted Oct 26, 2015 on Hotels
Overall we had a positive experience. I did ask the front desk for extra pillows and the attendant said she needed to find some for us. She stated that she would get them and bring them to the room. Unfortunately, we never received the pillows.
Comment from Hotel Management
Jan 2, 2016 by Manager, Hotel Management
Dear Guest, Thank you for the feedback regarding your recent stay at the SpringHill Suites Houston Brookhollow. I am so sorry to hear that we dropped the ball on the pillow request, I will talk to the proper department to ensure this doesn't happen again. Thanks again, and we hope to see you again very soon. Sincerely, Nato T. - General Manager
3 out of 5
Recommended
for Couples
by Jill from Austin, Texas

A nice hotel in a high traffic area.

Posted Oct 18, 2015 on Hotels
The room was comfortable with a king size bed. My biggest disappointment in the room was that it only had one mirror which was in the bathroom making it difficult for two people to get ready at the same time. The hotel was quiet even though it is in an area with so much traffic and construction. It is near the freeway, however, the traffic makes it difficult to go places. The restaurants in the area are generally fast food. We stayed in the hotel to visit with nearby relatives. I don't think the hotel is situated well for sightseeing. We will stay at the hotel again because it is 10 minutes from our family's home in Houston Heights.
Comment from Hotel Management
Dec 26, 2015 by Manager, Hotel Management
Dear Jill, Thank you for reviewing the SpringHill Suites Houston Brookhollow. I am glad to hear that you had a comfortable stay with us. However, I apologize we did not have another mirror in the room and for the inconvenience it caused. We look forward to your next visit! Sincerely, Nato T. General Manager
5 out of 5
Recommended
for Families
by Jeffrey from Nebraska

Great Stay

Posted Sep 29, 2015 on Hotels
Very clean and quiet stay. Hotel is very well kept. Breakfast was good. Staff was very friendly and helpful. Would stay here again
Comment from Hotel Management
Dec 12, 2015 by Manager, Hotel Management
Dear Jeffrey, Thank you so much for taking time to leave a review of the SpringHill Suites Houston Brookhollow. We are so happy to hear that you found everything to your liking. We hope that you will stay with us again soon. Sincerely, Nato T. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, Nice breakfast, Clean facility

Posted Sep 16, 2015
The reception staff is helpful and are very considerate and capable. The service staff were very kind and the room was clean and efficiently maintained.
Comment from Hotel Management
Oct 30, 2015 by guest.reviews@tmihospitality.com, Hotel Management
Dear Guest, Thank you for the feedback regarding your recent stay at the SpringHill Suites Houston Brookhollow. We are so happy to hear that you enjoyed your stay with us, and that you found the Hotel to be clean, and our staff to be helpful and considerate. We hope you choose to stay with us again very soon. Sincerely, Nato T. General Manager
5 out of 5
Recommended
for Families
by Miriam G from Mty

Recomendado

Posted Sep 5, 2015 on Hotels
Excelente
Comment from Hotel Management
Jan 2, 2016 by Manager, Hotel Management
Dear Miriam, Thank you for the feedback regarding your recent stay at the SpringHill Suites Houston Brookhollow. We appreciate the recommendation, and we are happy that you had such an excellent stay. We look forward to seeing you again very soon. Sincerely, Nato T. General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Georgia

Posted Sep 3, 2015
I enjoyed my stay at this hotel. Nice staff and the breakfast was good.
Comment from Hotel Management
Sep 18, 2015 by Manager, Hotel Management
Dear Quay, Thank you for leaving the nice comments about your stay at the SpringHill Suites Houston Brookhollow. We hope the next time you are in Houston you choose to stay with us again. Sincerely, Nato T. General Manager