- Liked: Cleanliness, amenities
I always stay at this hotel when I go to Houston. It is clean and really good location. Parking is easy. This last time the elevator was not working and there was no sign that it was not working. You can go up but not down. Even after I said something to the front desk they did not put a sign on the elevator that the down button to first floor did not work. Also when I came to check in nobody showed up at the front desk for awhile. I waited and was about to use my phone to call somebody. This has never happened. Not sure if they have new staff or what. There was no coffee served because of covid they only had 1 pkg of coffee for the morning. They need to increase the coffee packages in the room.