Ratings based on 201 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Mar 21, 2017
Very friendly staff....place is under construction....major construction.
4 out of 5
Recommended
for Everyone
by A verified traveler

Construction on exterior of building

Posted Feb 20, 2017
We were u aware that the hotel exterior was u under major reconstruction. The windows to our room were boarded up and there was a lot of banging during the day. Of course, none of this was an issue at night but it would have been if we had chosen to sleep in. Other than that, the room was spacious, clean and bed was very comfy. Breakfast was plentiful and very good. Staff was more than helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas,Texas

It was a great location to get to NGR Stadium.

Posted Feb 13, 2017
Pros: Guest relations.
Cons: the breakfast. i know a budget is in play, but come on the food has got to be better than that.
Location: we went to NGR stadium and this was a great location to get in and out of the arena area an be out of the traffic.
The friendliness of the staff was wonderful, hotel was very pleasant.
Comment from Hotel Management
Feb 13, 2017 by Mark Shearer, Hotel Management
Dear valued guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are glad that you found our location suitable to NRG stadium. Thank you for your feedback about our breakfast as we are continuously evaluating our offerings. Thank you for your kind words about our staff because they make all the difference. We hope to have you as our guest again soon. Sincerely, Mark Shearer General Manager
5 out of 5
by A verified traveler

Excellent hotel.

Posted Jan 6, 2017 on Hotels
Nice room and excellent service.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so happy to hear that you enjoyed your stay with us and the service while you were here. We want you to know that it was our pleasure to have you as our guest. We hope to see you again soon! Sincerely, Mark Shearer General Manager
4 out of 5
by Sheryl

Great hotel with great breakfast!

Posted Jan 3, 2017 on Hotels
The only problem we had was a slumber party in the room above us that cause such noise that I had to call the front desk. They resolved it.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Sheryl, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. Thank you for your kind words about our breakfast. I will make sure that I share your comments with our staff, as they thrive off of feedback from our guests. We hope to have you as our guest again soon! Sincerely, Mark Shearer General Manager
4 out of 5
by Kevin

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Kevin, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We greatly appreciate your business and taking the time to provide us with feedback about your stay. We hope you will keep us in mind for future visits to the area. Sincerely, Mark Shearer General Manager
4 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so delighted to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest. We look forward to your next visit. Sincerely, Mark Shearer General Manager
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Business
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We thank you for taking the time to provide us with feedback about your recent stay. We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely, Mark Shearer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Spring, United States of America

A++

Posted Nov 8, 2016
Pros: It had stove, refrigerator and kitchen inside the room. This was a very nice amenities.
Cons: I can't say anything bad about this hotel. (One of the two elevators was broken.)
Location: Went to eat at bonefish grill nearby.
Comment from Hotel Management
Nov 11, 2016 by Mark Shearer, Hotel Management
Dear Darwin, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so happy to hear that you enjoyed your stay with us and could not find any problems with the hotel. Our staff will be delighted to know this. They work tirelessly to make sure all of our guests have a great stay. We do apologize for one of the elevators being down during your stay. We hope to see you soon! Sincerely, Mark Shearer General Manager
5 out of 5
by A verified traveler

Very comfortable, great staff.

Posted Nov 7, 2016 on Hotels
We rented five rooms for a family reunion, and used the pool/barbecue area for two parties. The hotel staff was very helpful and accommodating. It was like being in a little oasis/resort. Would definitely recommend this hotel!
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so happy to hear that you used us for your family reunion and you all had a wonderful time. We love having families here and saying our hotel was like a resort makes us all very happy. We hope you will keep us in mind for future visits to the area. Sincerely, Mark Shearer General Manager