Ratings based on 197 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Mar 21, 2017
Very friendly staff....place is under construction....major construction.
4 out of 5
Recommended
for Everyone
by A verified traveler

Construction on exterior of building

Posted Feb 20, 2017
We were u aware that the hotel exterior was u under major reconstruction. The windows to our room were boarded up and there was a lot of banging during the day. Of course, none of this was an issue at night but it would have been if we had chosen to sleep in. Other than that, the room was spacious, clean and bed was very comfy. Breakfast was plentiful and very good. Staff was more than helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas,Texas

It was a great location to get to NGR Stadium.

Posted Feb 13, 2017
Pros: Guest relations.
Cons: the breakfast. i know a budget is in play, but come on the food has got to be better than that.
Location: we went to NGR stadium and this was a great location to get in and out of the arena area an be out of the traffic.
The friendliness of the staff was wonderful, hotel was very pleasant.
Comment from Hotel Management
Feb 13, 2017 by Mark Shearer, Hotel Management
Dear valued guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are glad that you found our location suitable to NRG stadium. Thank you for your feedback about our breakfast as we are continuously evaluating our offerings. Thank you for your kind words about our staff because they make all the difference. We hope to have you as our guest again soon. Sincerely, Mark Shearer General Manager
4 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so delighted to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest. We look forward to your next visit. Sincerely, Mark Shearer General Manager
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Business
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We thank you for taking the time to provide us with feedback about your recent stay. We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely, Mark Shearer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Spring, United States of America

A++

Posted Nov 8, 2016
Pros: It had stove, refrigerator and kitchen inside the room. This was a very nice amenities.
Cons: I can't say anything bad about this hotel. (One of the two elevators was broken.)
Location: Went to eat at bonefish grill nearby.
Comment from Hotel Management
Nov 11, 2016 by Mark Shearer, Hotel Management
Dear Darwin, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so happy to hear that you enjoyed your stay with us and could not find any problems with the hotel. Our staff will be delighted to know this. They work tirelessly to make sure all of our guests have a great stay. We do apologize for one of the elevators being down during your stay. We hope to see you soon! Sincerely, Mark Shearer General Manager
5 out of 5
by A verified traveler

Very comfortable, great staff.

Posted Nov 7, 2016 on Hotels
We rented five rooms for a family reunion, and used the pool/barbecue area for two parties. The hotel staff was very helpful and accommodating. It was like being in a little oasis/resort. Would definitely recommend this hotel!
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so happy to hear that you used us for your family reunion and you all had a wonderful time. We love having families here and saying our hotel was like a resort makes us all very happy. We hope you will keep us in mind for future visits to the area. Sincerely, Mark Shearer General Manager
5 out of 5
by A verified traveler

Great Hotel

Posted Oct 30, 2016 on Hotels
Beautiful hotel with lots of amenities and near tons of restaurants. I'd recommend staying here to all of my friends
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We love hearing that you will be recommending us to all your friends. We want you to know that it is greatly appreciated. It was our pleasure to have you as our guest and we look forward to your next visit. Sincerely, Mark Shearer General Manager
5 out of 5
by A verified traveler

Couples Getaway

Posted Oct 25, 2016 on Hotels
Hotel is currently being renovated. The main road that you turn off of is very busy in the mornings and afternoons, however there is construction happening on nearby intersection of I-45 and Bay Area Blvd. Looks nice and is overall pretty quite. The breakfast in the morning was great with a big selection. The outdoor/pool area is one of the nicest we have encountered. We would definitely stay here again.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so happy to hear that you enjoyed your stay with us. Thank you for your kind comments about our staff and their service. We want you to know that it was our pleasure to have you as our guest. We hope to see you soon! Sincerely, Mark Shearer General Manager
5 out of 5
by A verified traveler

Nice hotel with awesome service

Posted Oct 24, 2016 on Hotels
Overview: This trip for me was an overnight sray for a birthday trip. Arriving to the hotel was fairly easy. Traffic in that area is always to be expected. We checked in and was given a room on the first floor. It was a handicap studio with a king bed. There was remodeling going on but nothing to deter us from make the best of the weekend. The wifi worked well and i never lost signal. Room: the room came with full working kitchen which included a fridge2, dishwasher, stove, and microwave. There was also supplies there for cooking and eating. It was a room with a shower only. If you prefer a tub, just ask for it at check in. The bed was very comfy and lack any major dents in the mattress. There is a sofa bed and desk. The hotel do have direct Tv which offered hbo, local channels and other network cable channels. We love this as we were traveling with a toddler and loves to watch disney JR. At checkout, the lady was kind enough the review our statement to make sure that there was no issues. Hotel and customer service : the lady that worked the front desk saturday afternoon and evening was the best at her job. The warmth she showed us surpassed any other feelings about the hotel and that makes a huge diffrence. They have washers and dryers to use that are free of charge which was a life saver for us. I would stay here just for the customer service alone. They sre renovating which did not cause us any delay and issues.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so happy to hear that you chose us for your birthday trip. We are glad to hear that the renovation did not hamper your weekend. We are so excited for the renovation so we can give our guests a new hotel. We hope you will come back and see us when it is completed. Sincerely, Mark Shearer General Manager