10/10 Excellent
Trina
Traveled with family
Mar 23, 2023
Liked: Staff & service, property conditions & facilities
Got in 3/9…close to midnight to stay close to Hobby before 7am flight the next day. Check in was quick, room was clean, extra large and quiet. For the price, it was perfect. Airport was under 5 minutes away once I dropped my car off at The Parking Spot which was about 3 min from the hotel. Extra points for customer service too….my teenager left her phone in the room and didn’t notice until we were already at the airport. We had to Uber back to the hotel….but the young man at the desk stayed on the phone with us while he looked for it in the room at 5ish in the morning, found the phone and helped us get it back quickly once our Uber drove up… …round trip back to the airport…..about 10 minutes with his help. He saved our daughters vacation for sure and his willingness to help was such a blessing during a stressful morning.