Ratings based on 194 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Nice hotel but its on its own.

Posted Feb 24, 2017
Pros: The people were really nice - it made such a difference. The barman and the housekeeping were particularly lovely.
Location: I did try to do some of the sight seeing tours from the Galleria but it was out of season so they were not running which was a shame.
The staff were really nice. Check in was swift and easy. The room was cosy and the bed extremely comfortable. The bathroom was tired but functional. I used the gym a few times which was great. I walked over to the Galleria- its not a great walk as its along the main roads but its only about 20 minutes away.
4 out of 5
Recommended
for Couples
by A verified traveler

Decent hotel, but not as great as hoped.

Posted Dec 19, 2016
Pros: Great size room and view, and VERY comfortable bed.
Cons: The facilities are showing their age.
Location: Great location and services to get around.
Love St. Regis, but this location is seriously in need of a facelift. General conditions of room and bath were pretty rough for something of this level. Loose shower head that was fairly clogged, and grout coming loose in the tile. Also, there were lots of horribly misbehaved children running rampant on our hall, until we finally had to go outside and tell them to stop and be quiet. Was a rough way to wake up at 8am on a Sunday. This is not the fault of the hotel per se, more the failure of the parents, but still made our stay less than desirable.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

St.Regis -houston

Posted Nov 28, 2016
Pros: Everthing
Great hotel. Staff is excellent. Service is excellent. Deluxe room was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Nov 21, 2016 on Orbitz
Very friendly staff, great room, amazing bedding, overall great maintenance.
5 out of 5
by A verified traveler

Wonderful!!

Posted Oct 25, 2016 on Hotels
Beautiful hotel. Fantastic food and excellent staff. Could not have been more pleased.
5 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
Amazing service, decor, comfort and value
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2016
Excellent atmosphere, the smell, the looks, the staff, all combined are just awesome.
Comment from Hotel Management
Sep 26, 2016 by Remi-DOF, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from deridder la

pleasant and helpful staff

Posted Aug 22, 2016
Great service, Nice bar with band complimentary car service and great concierge
Comment from Hotel Management
Sep 26, 2016 by Remi-DOF, Hotel Management
Thank you for staying with us.
5 out of 5
by Ronald from Port Aransas, Texas

Ron's Pub Crawl and Foodie Adventures @ St. Regis

Posted Aug 17, 2016 on Hotels
Excellence in Food and beverage,service and housekeeping. In room coffeemaker brewed but did not dispense. Excellent coffee in lobby even at 5 AM!! My hobby is Ron's Pub Crawl and Foodie Adventures in fine hotels. The St. Regis and Remington's were a big hit with me.
5 out of 5
by Jeffrey

This traveler left a rating score only Posted May 28, 2016 on Hotels