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Get an overview of this hotelHouston high-rise hotel connected to Galleria mall

Close to conventions

This Westin hotel is adjacent to the Galleria mall and eight miles from the George R. Brown Convention Center, downtown Houston, the Museum District, the Reliant Park Complex, Toyota Center and Minute Maid Park & BBVA Dynamo Stadium.

Leisure options

A large sundeck houses an outdoor lap pool, and guests of The Westin Oaks Houston have access to a 24-hour fitness facility; the Galleria is also home to an ice-skating rink.

Heavenly Beds, Baths

All the 406 spacious guestrooms offer the best of style and comfort with light cherry wood furnishings and an array of soothing green accents. Rooms have Westin Heavenly Beds with pillowtop mattresses, Heavenly Baths, minibars, and wireless/wired Internet access (surcharge).

The Westin Oaks Houston at the Galleria

Hotel Amenities

Hotel Amenities

Dining options at this 4-star Westin hotel include White Oak Kitchen which serves international fare and is open for breakfast, lunch and dinner. 24-hour room service is also available. The Westin has 12,400 square feet of meeting and event space, and 24-hour fitness facilities. Complimentary wireless Internet access is available in the lobby. Self parking and garage parking are complimentary; valet parking is also available (surcharge). The Westin Oaks Houston at the Galleria is connected to The Galleria Shopping Center (1st attraction in Houston) with over 350 stores, ice-skating rink and indoor tennis courts.

This Westin hotel is entirely smoke-free, and pets are accepted with no pet fee.

  • Outdoor pool 
  • Free newspapers in lobby 
  • Restaurant 
  • Conference space 
  • Multilingual staff 
  • Total number of rooms - 406 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Gift shops or newsstand 
  • Shopping on site 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of floors - 21 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Concierge services 
  • Express check-in 
  • 24-hour health club 
  • WiFi (surcharge) 
  • Luggage storage 
  • Bar/lounge 
  • Meeting rooms 5 
  • Valet parking (surcharge) 
  • Safe-deposit box at front desk 
  • Free parking nearby 
  • Free self parking 
  • Conference space size (meters) - 8640 
  • Number of meeting rooms - 5 
  • Smoke-free property 
  • Tours/ticket assistance 
  • 24-hour business center 
  • Conference space size (feet) - 93000 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( USD 15 per night )

Available in some public areas: Wireless internet access ( USD 15 per night )


Free self parking, Valet parking (surcharge), Free parking nearby

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • In-room safe (laptop compatible) 
  • Down comforter 
  • Pillowtop mattress 
  • Iron/ironing board 
  • Desk 
  • Free newspaper 
  • Private bathroom 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • Plasma TV 
  • Egyptian-cotton sheets 

Where to Eat

White Oak Kitchen - Serves international fare and local beers in a stylish dining area decorated with tiled walls and wood furnishings. Guests can reserve a private dining room for large parties. Open for breakfast, lunch, and dinner.

Room service is available 24 hours a day.

Nearby Things to Do

A large sundeck houses an outdoor lap pool, and a jogging track is on site.

Guests can use the 24-hour fitness facilities. An ice-skating rink is also in the mall.

Four miles away, Memorial Park has 1,400 acres of bike and jogging trails, volleyball courts, picnic areas, tennis courts, sports fields, and an 18-hole golf course with driving range.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 2:30 AM

Check-in time starts at 3 PM

Minimum check-in age is 21


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!


  • Pets stay free
  • Dogs only
  • 2 per room (up to 40 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.

Pets allowed (no fees)


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 10 and USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Houston Galleria Westin
  • Houston Galleria Westin Oaks
  • Westin Houston Galleria
  • Westin Houston Galleria Oaks
  • Westin Oaks
  • Westin Oaks Hotel
  • Westin Oaks Hotel Houston Galleria
  • Westin Oaks Houston Galleria
  • Westin Hotel Oaks
  • Westin Oaks Houston At The Galleria Hotel Houston
  • Westin Oaks Houston Galleria Hotel

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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Learn more.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
Learn more.

Nice for a 4 day stay, so close to all stores

5 out of 5
by from Guatemala
Posted Feb 16, 2017
Pros: Location, confort and nice personal
Cons: Safety box. More botles of drinking water i room..
Location: Spending and enjoying in excellent restaurants and fine shops. Close to museums , down town Theatres and Concert Halls.
Very good location. Fine A/C and no bad odors in an out in corridors. Confortable bedding , lining and good water pressure. Elevators very efficient and fast. .
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In the Mall

4 out of 5
by from Dallas, Tx
Posted Feb 1, 2017
Pros: the beds
Cons: should not charge for internet
Location: walking distance to everything
Lots of stuff to do in walking distance. The beds were awesome. Wow. Starbucks coffee in the room. Really nice amenities.
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Good hotel in the galleria

3 out of 5
by from Houston
Posted Jan 25, 2017
Good hotel, but not ehat it used to be. Rooms not nice enough
Comment from Hotel Management
Jan 27, 2017 by Candance T.
Greetings Paty, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. I am sadden to hear that our rooms did not create memorable experience during stay. We encourage you to allow us the opportunity to renew your impression of our property as we introduce our newly renovated rooms plus more. Hope to see you again soon! Be Inspired, Candance T. Guest Relations Coordinator Westin Oaks Houston at the Galleria
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Great Hotel, inside a great shopping mall.

4 out of 5
by from Mexico
Posted Jan 24, 2017
This is the place to stay if you are in Houston to shop.
Comment from Hotel Management
Jan 27, 2017 by Candance T.
Greetings Luis, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. It brings us great joy to hear you recommend our hotel as the best location in the City of Houston to meet all the needs for traveling shoppers. Should your travels bring you back to the Houston Galleria, we hope for the opportunity to be your lodging choice, again! Be Inspired, Candance T. Westin Experience Specialist Westin Oaks Houston at the Galleria
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Nice Hotel

5 out of 5
Posted Jan 24, 2017
Very convenient location! Hotel and staffs were awesome ,helpful, early check in and clean room. I will to stay here again in the future. I will recommend this hotel location for shoppers
Comment from Hotel Management
Jan 27, 2017 by Candance T.
Greetings, Thank you for taking time to provide us with feedback on your recent stay at the Westin Oaks. We appreciate your 5 star rating! We are excited that you recommend our location to travelers seeking thoughtful service, clean rooms and convenient attractions. Hope to see you again soon! Be Inspired, Candance T. Westin Experience Specialist Westin Hotels at the Galleria Houston
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Great to go shopping at the Galeria.

4 out of 5
by from mexico
Posted Jan 14, 2017
Pros: Very convenient
Cons: Charging for everything possible
It was great to be able to shop at such a convenient hotel. I was very surprised when I had to print a letter to sign and send back that they charge a minimum of $6.95 to use their business center computers plus an extra charge to print one page. I just felt they were charging for any little thing that they possible could.
Comment from Hotel Management
Jan 29, 2017 by Daisy M.
Greetings Lori, Thank you in providing valuable insight regarding your most recent stay at the Westin Oaks Houston. I am delighted for such a high rating but sincerely apologize the additional charges for the business center obstructed a completely positive perception of the quality of service we provide. If your travels bring you back to our property, we hope for an opportunity to welcome you once again and elevate the service we have provided. Warm regards, Daisy M. Westin Experience Specialist The Westin Oaks Houston at the Galleria
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Not coming back

2 out of 5
by from Tx
Posted Dec 22, 2016
We stay here several times a year with our kids and love the location...however this stay was horrible. People smoking weed in a room near us, during the day and when they showed up again at 4:30AM. Yelling in the hallway, slamming doors, being excessively loud. Someone near us opened the door and asked them to quiet down...I called the front desk and was told someone would be sent up. Nothing was done about it. Being woken up by the smell of weed and someone yelling in the hall for 45 min plus off and on...not something I'm going to pay for again. Last time we stayed here therE was a dog left in a room down our hall and it barked day and night for two days with nothing done about it even after several complaints from us and people nearby. Disappointed as this was our family getaway every chance we had.
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5 out of 5
Posted Dec 21, 2016
nice hotel still in good condition in the middle of the action
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Nice hotel and very nice location

5 out of 5
by from Fort Worth
Posted Dec 13, 2016
Holiday shopping was so easy being in the center of the Galleria.
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1 out of 5
by from El PASO, TX
Posted Dec 9, 2016
Pros: Location excellent for shopping and fine dinning.
Cons: Seems like if you book through expedia they don't care much for you as a customer.
Per staff they had just changed door locks to a new system. We were locked out everyday we were there having to go to lobby and wait until staff went to 19th floor and unlock our door. After a long day shopping at Galleria that is not what you want to do. To make matters worst, our room was never cleaned the entire stay!!! I called front desk and they offered me points for my next stay instead of moving me to another room as I requested. I am still waiting for my points. I requested towels, toilet paper, shampoo, body wash, etc since room was never serviced. They brought the least amount of above. Absolute FAILURE on all levels. Having booked through expedia they showed no interest in making the stay right. The above facts are real and I am not exaggerating. Just a very bad stay. Never again.
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