Water park

Reviews of The Woodlands Resort, Curio Collection by Hilton

4 out of 5
The Woodlands Resort, Curio Collection by Hilton
2301 North Millbend Drive, The Woodlands, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1005 reviews" "
Rating 8 - Good. 229 out of 1005 reviews" "
Rating 6 - Okay. 101 out of 1005 reviews" "
Rating 4 - Poor. 53 out of 1005 reviews" "
Rating 2 - Terrible. 50 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamera

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room right by the pool and it was so convenient! Wonderful stay at a wonderful resort!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Looking for ward to staying here in the future for a short stay-cay trip.
Stayed 1 night in Apr 2024

2/10 Terrible

Tevfik

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived to the hotel 5 hours ago They did not manage to give me a room that I reserved then they offered me a different rooms that I do not accept one of which is handicapped,They told me that I can get a refund from expedia but when I called tue expedia customer service ,they did not accept what they did and charged me 400 $. I do not know what to say ,Unacceptable Unethical and they destroyed my weekend plans ,All of family is still crazily angry to both This unethical hotel and expedia who prefer not to suppor us for refund Great experience and the worst customer desk that I have ever seen in my life ,Thank you for this awful experience
Stayed 1 night in Apr 2024
Response from Isnelly, Director of Front Office on Apr 17, 2024
Thank you for taking the time to share your feedback. I am sorry we were unable to meet your expectations, while we were able to confirm your booked room type, we are unfortunately not always able to accommodate location preferences. Again, thank you for taking the time to share your feedback with us.

10/10 Excellent

Jackeline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Tanya Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly,courteous and professional.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the water park and truly enjoyed the ability to grab lunch while we spent our day in the water
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelley Marie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a quick 3-day stay for spring break and it was just what we were hoping for. The heated pool is what sold me on staying here since it was only going to be in the 70's for our stay. While the lazy river isn't heated, we still did it and it didn't disappoint, even though it was cold. We had planned to leave the site more but honestly, we didn't need to. While the dining is a bit more expensive, the food and restaurants were amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alibech

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jrod on Mar 23, 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our visit to Woodlands. The pool was a big hit and we spent everyday there. Our son must have ridden the slide about 50 times a day. Brooke our server by the pool was by far the best server we had. The room was nice, although it would have been great to have bunkbeds or more of a space for the cot we needed (we had a bonus room). We did not take a car knowing the dining options, but the market could have used more options and provisions. Overall, we would recommend.
Stayed 4 nights in Mar 2024
Response from Jrod on Mar 23, 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Ludgerio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Ruben on Mar 21, 2024
Thank you! we are truly happy when our guests enjoy our property hope to see you again soon.

10/10 Excellent

Shaneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it!!
Stayed 2 nights in Feb 2024
Response from Ruben on Mar 21, 2024
Thank you! we are truly happy when our guests enjoy our property hope to see you again soon.

10/10 Excellent

Sheree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Response from Jrod on Mar 13, 2024
Thank you so much for time and feedback, we are happy to hear about your experience with us and hope to host you again in the near future!

4/10 Poor

John, Conroe

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Jrod on Mar 13, 2024
Thank you so much for time and feedback, we are sorry to hear about your experience with us. We will share your experience with our management team in order to continue to improve our services.

10/10 Excellent

Khang, Coppell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the heated pool was warmer. It was the main reason we went and you can't really tell it's heated. Otherwise, everything else was pretty nice.
Stayed 2 nights in Mar 2024
Response from Jrod on Mar 13, 2024
Thank you so much for time and feedback, we are happy to hear about your experience with us and hope to host you again in the near future!

10/10 Excellent

David Allen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! The property was so clean, the front desk staff was helpful and all our requests were answered promptly. We had an issue with the ac vent being in the closet of our room and the closet had an automatic light so to have air in the room the door to the closet had to be open with the light on (this was very odd) so we chatted with the front desk and the second night we were moved to a pool walkout and it was amazing! Even though it is the off season we had a great time in the pools and lazy river. Even the valets were pleasant and greeted us with smiles every time we walked by. Definitely recommend and will be back.
Stayed 3 nights in Feb 2024
Response from Jrod on Mar 2, 2024
Thank you so much for your time and feedback, we are so happy you enjoyed your stay us. Come back again and see us during summer!!

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Feb 2024
Response from Jrod on Feb 26, 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Kyle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. 10/10.
Stayed 3 nights in Feb 2024
Response from Jrod on Feb 26, 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

4/10 Poor

Angela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Jrod on Feb 26, 2024
Thank you so much for your time and feedback, we are sorry to hear about your experience with us and hope to host you again in the near future.

2/10 Terrible

Genesis

Stayed 1 night in Feb 2024
Response from Ruben on Mar 21, 2024
I am extremely interested in getting more insight on your review. I also would like to apologize in advance for any challenges you encountered

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024
Response from Ruben on Mar 21, 2024
Thank you! we are truly happy when our guests enjoy our property hope to see you again soon.

6/10 Okay

Jordan

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jrod on Feb 26, 2024
Thank you so much for your time and feedback, we are sorry to hear about your experience with us and hope to host you again in the near future.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bike rental and lots of trails. Heated pool.
Stayed 1 night in Feb 2024
Response from Jrod on Feb 26, 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a charm. Family wanted to spend entire vacation there.
Stayed 1 night in Jan 2024
Response from Jrod on Feb 26, 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Shita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jrod on Feb 26, 2024
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and hope to host you again soon!

10/10 Excellent

Shita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Richard

Stayed 2 nights in Jan 2024
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. The decor and feel.of the property is amazing.
Stayed 3 nights in Dec 2023
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

10/10 Excellent

stacey

Stayed 2 nights in Dec 2023
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

4/10 Poor

Laura

Stayed 2 nights in Dec 2023
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very sorry to hear that your experience was not a great one and hope to host you in the near future.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

2/10 Terrible

Manori

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Rude staff. Poorly mainted property. Walls are very thin you can hear people from other rooms.
Stayed 3 nights in Nov 2023
Response from Jrod on Nov 30, 2023
Thank you so much for your time and feedback, we apologize for falling short on your experience during your stay with us. We truly appreciate your feedback and will be sharing with our management team in order to continue to improve our services and hope to host you again in the near future.

6/10 Okay

Sasi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Jrod on Nov 30, 2023
Thank you so much for your time and feedback, we apologize for falling short on your experience during your stay with us. We truly appreciate your feedback and will be sharing with our management team in order to continue to improve our services and hope to host you again in the near future.

10/10 Excellent

Deja

Stayed 2 nights in Nov 2023
Response from Jrod on Jan 26, 2024
Thank you so much for your time and feedback. We are very happy to hear about your stay with us and hope to host you soon again!

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Quiet area
Stayed 4 nights in Nov 2023
Response from Jrod on Nov 28, 2023
Thank you for your time and feedback, we hope to have the opportunity to host you again in the near future!

8/10 Good

LATERRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 2 nights in Nov 2023
Response from Jrod on Nov 28, 2023
Thank you for your time and feedback, we hope to host you again soon!

10/10 Excellent

Ron Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean elegant and staff are accomodating
Stayed 1 night in Nov 2023
Response from Jrod on Nov 26, 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Nov 2023
Response from Jrod on Nov 26, 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 Excellent

Phillip

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 1 night in Nov 2023
Response from Ruben L on Nov 6, 2023
We are happy that you stayed with us and thank you for your great review. We hope to see you again soon

8/10 Good

Kuining

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Jrod on Nov 26, 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 Excellent

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing is that there is no coffee service at the hotel. You to walk or get a ride to the conference center. It was 20-25 minutes to and from.
Stayed 3 nights in Oct 2023
Response from Jrod on Nov 26, 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 Excellent

Elsie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and will plan to cone back for more time.
Stayed 1 night in Oct 2023
Response from Ruben L on Oct 25, 2023
Thank you so much and are truly excited you enjoyed your stay. Looking forward to having you back again in the future.

10/10 Excellent

Koen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Jrod on Oct 22, 2023
Thank you so much for your time and feedback, we are happy to hear about your experience with us and will be sharing with our management team.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept property and the staff was amazing!
Stayed 1 night in Oct 2023
Response from Jrod on Oct 22, 2023
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and will be sharing with our management team. We hope to host you again soon!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Jrod on Oct 22, 2023
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and will be sharing with our management team. We hope to host you again soon!

10/10 Excellent

Daimily

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023
Response from Jrod on Oct 22, 2023
Thank you so much for your time and feedback, we are very happy to hear about your experience with us and will be sharing with our management team. We hope to host you again soon!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ruben L on Oct 12, 2023
I'm glad to hear that you had such an excellent experience! A 10 out of 10 review is fantastic, and knowing you thoroughly enjoyed your time is really exciting. If you have any specific highlights or aspects of your experience that you'd like to share, feel free to provide more details. Your positive feedback can be helpful for others considering the same experience.