I was really happy when I saw the room. Everything changed later when I started hearing loud walking above my head and banging on my wall while trying to sleep. My son is Autistc and snores some while he sleeps and whatever noise he made I guess someone next to me heard it and proceeded to bang on the wall next to us so loud that I was afraid to stay there. It was continuous through the night. I was afraid to say anything. I just wanted to leave. It amazes me the hotel staff does not hear those disturbing noises. I will never stay there again.
Comment from Hotel Management
Jan 8, 2016 by General Manager, Hotel Management
Thank you for your review of the TownePlace Suites Houston Central Northwest Freeway. I am glad to hear you liked our kitchenettes and room layout. However, I sincerely apologize for the noise disturbance you experienced. I only wish you had specified the problems you encountered so we could have addressed them. We hope that you will reconsider and allow us a chance to make up for this.