Ratings based on 276 Verified Reviews

3.6 out of 5
69% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Try anywhere else

Posted Jan 19, 2017
Pros: Leaving and going home, thank goodness it was just one night.
Cons: Read my experience
Location: I was there just for one night and total less than 12 hours, but driving in, gas stations, few bars and an all night sex toy shop.
The plastic plates covering the electric sockets were either cracked or missing. I even got a small shock when I plugged in the clock radio so I can set an alarm. The TV was smaller than my work monitor at my desk, think they had a 24" or 27" mounted on a wall. The sheets smelled like they had not been washed, I slept in the chair cause it stunk so much. Really just avoid this place all together. The random knock on my door at 4am was interesting, apparently someone sent for a call girl and they went door to door looking for their client.
Comment from Hotel Management
Feb 14, 2017 by Winchester GM, Hotel Management
I'm almost sure you've reviewed the wrong hotel.by mistake. Our bedding is all new, TV's are bigger than what you are saying, and the overall experience sounds like a totally different place.
5 out of 5
Recommended
for Everyone
by A verified traveler

last minute reservation

Posted Dec 19, 2016
Pros: bed, sofa and cleanliness of room...
Cons: good to go
Location: location is right hwy 69
excellent hotel, great service, close to restaurants and shopping.....
Comment from Hotel Management
Dec 22, 2016 by Winchester GM, Hotel Management
Thank you so much for your kind words, and choosing to stay with us at the Winchester Inn & Suites Humble/IAH/North Houston
4 out of 5
Recommended
for Everyone
by A verified traveler from nederland, tx

Posted Dec 13, 2016
Nice stay for work clean room and quiet to sleep being a night shifter
Comment from Hotel Management
Dec 13, 2016 by Winchester GM, Hotel Management
Thank you so much for your kind words, and choosing to stay with us at the Winchester Inn & Suites Humble/IAH/North Houston
5 out of 5
Recommended
for Everyone
by A verified traveler from nederland, tx

Night shift nurse

Posted Dec 3, 2016
Quiet and very clean room was able to sleep during the day to work the night shift at a hospital in the area. Will be renting again
Comment from Hotel Management
Dec 13, 2016 by Winchester GM, Hotel Management
Thank you so much for your kind words, and choosing to stay with us at the Winchester Inn & Suites Humble/IAH/North Houston
4 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thank you so much for choosing to stay with us at the Winchester Inn & Suites Humble/IAH/North Houston
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for price

Posted Nov 20, 2016
Hotel was inexpensive however toilet stopped working during stay. Staff fixed it immediately. Water pressure in shower is low but room was clean and had no problems elsewhere.
Comment from Hotel Management
Nov 30, 2016 by Winchester GM, Hotel Management
Thank you so much for choosing to stay with us at the Winchester Inn & Suites Humble/IAH/North Houston
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable and reasonable

Posted Nov 20, 2016
Location: Convenient to airport.
Clean, comfortable and reasonable. Staff was very responsive and helpful - even brought out breakfast early for us so we could eat before leaving for an early morning flight.
Comment from Hotel Management
Nov 30, 2016 by Winchester GM, Hotel Management
Thank you so much for choosing to stay with us at the Winchester Inn & Suites Humble/IAH/North Houston
2 out of 5
by A verified traveler

Avoid if you can afford better

Posted Nov 16, 2016 on Hotels
First impression is made while checking in through a bullet proof glass window. The TV didn't work at first, but the front desk clerk (who was working 24/7) fixed it. The door lock became broken such that it could not be closed from the outside -- this was also fixed by a locksmith. The bathroom was not especially clean. Breakfast was meager. Ran out of facial tissue, but no replacements in the whole motel. However, the bed was comfortable.
3 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
When I got to my room, it was a handicapped room. Upon washing my hands it seemed as though the water was not properly draining so that caused me to check the water drainage in the tub. When I ran the water in the tub,it was brown but did clear up,however the tub drain was clogged. I asked for different room because of the slow drains and the young man at the front desk wanted to check it for himself rather than just giving me another room. I stay in hotels every week and have for over 25 years and have NEVER had anyone not just give me a different room when requested before "checking" for themselves. Insulting and inadequate customer service. He did give me another room and I later thanked him. He complained that I had used a hand towel in the room and that the maids had left for the day,none of that is my concern as the customer although I understand. The room was fine otherwise, but the attitude of this young man,the arrogance and disregard, unnecessary.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2016 on Hotels