Posted Dec 5, 2016 on Hotels
I did not enjoy my stay here, we got in late and all we wanted to do was shower and relax and get some sleep. We were already a little hesitant because we were asked to sign an agreement stating that the hotel was not responsible for anything lost or stolen from our car or our ROOM! That gave us a bad vibe then as we proceeded to our room the hallway smelled like a local bathroom, when we got to our room to unwind we come to find out that there is NO SHOWER CURTAIN! really? So I went to inform the lady in the front desk she said she would take care of the issue well she ended up leaving her shift and did not let the next guy who came in know about our issue. It took TWO hours to get a shower curtain, the next morning we come to find that the toliet was DIRTY the bathroom had not be cleaned correctly for the next guest. The only thing we enjoyed was the chinese food room service. I was very dissapointed with our stay and will not be staying here again.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
We want to apologize for the inconvenience you received during your stay with us. Your feedback is very important to us. We will work hard to ensure these issues will not occur in the future. We look forward to having you stay with us again so we can have a chance to provide you with superior service.