Free daily continental breakfast
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Reviews of Express Inn Hobby

3.5 out of 5
Express Inn Hobby
9000 Airport Blvd, Houston, TX

Reviews

6.6
Rating 10 - Excellent. 67 out of 339 reviews" "
Rating 8 - Good. 107 out of 339 reviews" "
Rating 6 - Okay. 71 out of 339 reviews" "
Rating 4 - Poor. 47 out of 339 reviews" "
Rating 2 - Terrible. 47 out of 339 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Apr 2024

2/10 Terrible

Gregory

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very Bad, Very strong chemical smell, broken furniture. Drap over window broken and let light into room. The room was advertised with breakfast included. only had 2 types of ceral without any bowls. had to use small Styrofoam coffee cup for the small amount of cereal i could get in. No coffee the machine not working. So basically NO Breakfast. Not recommened at all.
Stayed 1 night in Apr 2024
Response from admin on Apr 14, 2024
your feedback is duely noted.

8/10 Good

Zavonte

Everything
Stayed 2 nights in Apr 2024
Response from admin on Apr 8, 2024
Thanks for choosing expressinn.

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service
easy checkin. breakfast was ok. juice, cereal, toast, no fresh pastries or fruit. nothing fancy but we're not hungry. lots of airport noise and noise from the room above us. i recommend staying on the second floor if you don't mind carrying your luggage. We walked to Dennys as there weren't many dining options.
Stayed 1 night in Mar 2024
Response from ADMIN on Mar 17, 2024
THANK YOU,EXPRESS INN,HOBBY.

4/10 Poor

Sherry, Houston

Liked: Staff & service
Disliked: Cleanliness
Floors were dirty not swept. Under sink in 8123 there was dirty leakage on walls as the sink leaked when turned on
Stayed 1 night in Feb 2024
Response from ADMIN on Feb 28, 2024
Management. PLEASE ACCEPT OUR APOLOGIES FOR THE INCONVENIENCE. THANK YOU EXPRESS INN HOBBY.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0/10 recommendation • DONT STAY HERE
Do not stay here if you’re not comfortable sleeping with roaches. Check-in was okay.. I accidentally left my ID when I checked in & front desk didn’t even bother to call me to let me know they had it. I had to go check & see if they had it. They literally had 30 other IDs in the stack with mine. I should’ve done my research & read more reviews earlier. By the time I landed & seen the reviews I wanted to cancel due to the pest problem. But it was too late to get a full refund. Manager denied my request even though they knew about the roach infestation. The towels in the room were dirty & had cigarette burns on them. The inside of the microwave was dirty. Had to kill 10 roaches through the 2 days I stayed there. It says they have a shuttle for pick-up but they don't. I had a hard time falling asleep since I knew there was a roach problem. Never staying here again. Would not recommend this motel to anyone unless it’s the last resort. The only reason why I gave a 2 star rating was because I didn’t have to pay a deposit.. which makes sense since the place is infested with roaches.
Stayed 2 nights in Jan 2024
Response from DANNY on Jan 17, 2024
PLEASE ACCEPT OUR APOLOGIESEXPRESS INN, HOBBYTHANK YOU.

10/10 Excellent

Delesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great with accommodating me and I would consider staying here again.
Stayed 2 nights in Dec 2023
Response from ADMIN on Jan 8, 2024
THANKS FOR CHOOSING EXPRESIINN, HOBBY.

8/10 Good

Liane

Stayed 1 night in Jan 2024
Response from ADMIN on Jan 28, 2024
THANK YOU,EXPRESS INN HOBBY.

8/10 Good

Jacques

Traveled with family
Liked: Staff & service, amenities
Good price and friendly service
Stayed 2 nights in Jan 2024
Response from ADMIN on Jan 8, 2024
THANKS FOR CHOOSING EXPRESSINN, HOBBY.

10/10 Excellent

Toraino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from ADMIN on Jan 6, 2024
THANK YOU EXPRESS INN HOBBY

4/10 Poor

Sathya

Disliked: Cleanliness, staff & service, property conditions & facilities
There are lot of cockroaches.
Stayed 2 nights in Dec 2023
Response from ADMIN on Dec 28, 2023
GOOD DAY, FIRSTLY PLEASE ACCEPT OUR APOLOGY FOR THE INCONVENIENCE, WE TREAT OUR ROOMS BY BY THE PEST CONTROL FOR EVERY 2 WEEKS, THOUGH THERE ARE FEW SUCH SCENARIOS. YOUR FEEDBACK IS DUELY NOTED AND WILL TAKE ALL THE MEASURES REQUIRED TO MAKE IT BETTER, THANKS FOR CHOOSING EXPRESSINN HOBBY.

10/10 Excellent

Toraino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from ADMIN on Jan 1, 2024
THANKS FOR CHOOING EXPRESSIN,HOBBY

8/10 Good

Omar

Stayed 1 night in Dec 2023
Response from ADMIN on Dec 23, 2023
THANKS FOR CHOOSING EXPRESSINN HOBBY.

4/10 Poor

Iris

Traveled with family
Disliked: Cleanliness, property conditions & facilities
La habitación que nos dieron tenía un fuerte olor a cigarrillo, solo pude llegar a la puerta... fuí inmediatamente a notificarlo y el joven nos cambió de cuarto a uno mucho mejor, pero no me gusto la apariencia y no creo volver.
Stayed 1 night in Dec 2023
Response from EXPRESS INN on Dec 12, 2023
Management. PLEASE ACCEPT OUR APOLOGIES FOR THE INCONVENIENCE. THANK YOU EXPRESS INN HOBBY.Thank YOU very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you

8/10 Good

Sam

Stayed 1 night in Dec 2023
Response from ADMIN on Dec 12, 2023
THANKS FOR CHOOSING EXPRESSINN HOBBY.

10/10 Excellent

Julio

Stayed 1 night in Oct 2023
Response from Admin on Nov 13, 2023
Thanks for choosing Expressinn Hobby.

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches in the room. Also as soon as I checked in my room some man knocked on my door and yelled exterminator. Obviously he was not an exterminator. The smell of Marijuana coming from the next room was overpowering as well. I did not feel safe.safe.there at all.
Stayed 3 nights in Sep 2023
Response from M on Sep 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MANAGEMENT

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Sep 14, 2023
THANK YOU

2/10 Terrible

Scott

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I complained about bugs and they told me to leave. Since i couldn't get refunded from Expedia for 3 days i had to sleep in my truck, which was still better than that room. I will never book through Expedia again.
Stayed 5 nights in Aug 2023
Response from M on Sep 14, 2023
THANK YOU

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from M on Aug 3, 2023
THANK YOU

8/10 Good

Jesse

Nice
Stayed 1 night in Jul 2023
Response from M on Jul 27, 2023
THANK YOU

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again at this place
The bed was terrible and made a loud noise. Was afraid that it might collapse while we were on it. A outlet was sticking out of the wall. The tv was terrible and finally gave up all together. The water pressure was ok coming out of faucet but lost pressure when it went to shower head. The toilet quit working just before we left. No water in tank & wouldn’t fill up. Oh, don’t get me started on the towels.
It works but!!! I can’t load video to show how noisy the bed was.
Two thin tiny towels for two extra large people, yeah right!!
Stayed 1 night in Jul 2023
Response from M on Jul 26, 2023
THANK YOU

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
They have a great breakfast and the check in for me was really fast even after hours. I recommend this place and staying again within my travels.
Stayed 1 night in May 2023
Response from M on Jul 26, 2023
THANK YOU

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean !
Stayed 1 night in Jul 2023
Response from M on Jul 7, 2023
THANK YOU

2/10 Terrible

Kathy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Lousy hotel, but good, well meaning people managing it.
Stayed 2 nights in Jun 2023
Response from M on Jul 5, 2023
THANK YOU

2/10 Terrible

Shahla

Traveled with family
Disliked: Staff & service, property conditions & facilities
Be aware - Don’t be deceived by the star rating. The only reason I selected this place over the others in the area was the star rating. This is probably a 2 or at most 2.5 star motel. The room had so many mosquitoes and I tried to reach the front desk many times and they never bothered to pick up the phone. There were left overs in the microwave and refrigerator. Faucet was splashing water all over. The bed was making noise with every move and at night there were strange noises similar to rodents (didn’t see any to be clear). Breakfast area had a weird smell like something was burned. I had reservation for 3 nights but had to check out based on Expedia’s recommendation after the first night but the property refused to refund me for the remaining nights. I am not going to go bankrupt with the money they kept from me but I suggest them to buy at least one more used table and a few chairs for their dining area with that money. CORRECT YOUR STAT RATING so people don’t get fooled.
Response from R on Jun 13, 2023
THANK YOU FOR THE RESPONSE

8/10 Good

Brittany

Stayed 1 night in Jun 2023
Response from R on Jul 3, 2023
THANK YOU

8/10 Good

Gloria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Pearland Texas
The service was good the hotel room was clean well stocked and comfortable beds the hotel lobby breakfast area was adequate nothing fancy.
Stayed 2 nights in May 2023
Response from R on May 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MANAGEMENT

10/10 Excellent

Malcolm

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the rooms were clean and quiet. Most importantly they have cameras and nothing got stolen!
Stayed 2 nights in Apr 2023
Response from r on Apr 26, 2023
thank you

6/10 Okay

Jacqueline, Lake Elsinore

Liked: Cleanliness
Disliked: Staff & service
it is more likely a motel, not safe, lots of cars parking, drinking & talking very loud, front desk girl not nice.
Stayed 1 night in Mar 2023
Response from R on Apr 21, 2023
THANK YOU .. MANAGEMENT

8/10 Good

Felicia

Liked: Staff & service, property conditions & facilities
Slight roach issue at night, after showers they came out. very nice hotel tho. I go there a lot but this time i was placed in the same room with the leaky fridge-the towel was in place to catch the leak this time upon arrival to the room. it should just be replaced instead of having to use your room towel to catch the water. . staff is pleasant. area clean
Stayed 1 night in Apr 2023
Response from MANAGEMANT on Apr 10, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MANAGEMENT

6/10 Okay

MANUEL

Stayed 3 nights in Feb 2023
Response from MANAGEMENT on Apr 10, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MANAGEMENT

10/10 Excellent

Frantisek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean. Pleasures stay
Stayed 1 night in Jan 2023

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel at this price!
Great motel at this price! The rooms were super clean. The front desk people were excellent and attentive. Basic breakfast but plenty of food available.
Stayed 1 night in Dec 2022

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Antanik

Stayed 1 night in Nov 2022

8/10 Good

Sujan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2022

4/10 Poor

Bethany

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property Is great if you just plan to sleep. The facilities are run down and I only had half a coffee maker to use for my stay. The breakfast was cereal, gas station pastries, coffee, and concentrated juice.
Stayed 2 nights in Nov 2022

8/10 Good

Ebony

Stayed 1 night in Nov 2022

8/10 Good

James

Stayed 1 night in Oct 2022

4/10 Poor

Abby

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ummmm reconsider
I would not recommend anyone to stay here. Although the staff was nice, my room had roaches. Saw them as soon as I stepped in the door. Needless to say, I was scared about the bed having bedbugs. So I didn’t even sit down in the room let alone stay the night the whole night. If you don’t mind bugs, go for it
Stayed 1 night in Oct 2022

6/10 Okay

Douglas Aroldo Collado

Stayed 1 night in Jul 2022

2/10 Terrible

Stacy

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room was dirty and with cocroaches
Stayed 1 night in May 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasant stay
There were roaches all in the room and in the bathroom and bugs in the bed
Stayed 1 night in Apr 2022

6/10 Okay

James

Stayed 1 night in Mar 2022

4/10 Poor

Tiffany S

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It has roaches
Stayed 1 night in Jan 2022

10/10 Excellent

A.J.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Olugbenga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

Lori

Traveled with group
Liked: Property conditions & facilities, room comfort
It was a nice stay as far the room. But the customer service could of been better. Kinda rude.
Stayed 1 night in Oct 2021

4/10 Poor

Francisco

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but room smelled funky, furniture is in bad shape, very dusty, floor very dirty and saw cockroaches. Also, got cold the first night, requested an extra blanket and they said no they don't have any extra. This place should be rated one star.
Stayed 2 nights in Oct 2021