Ratings based on 603 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Roach Infested - Don't Stay Here.Posted Nov 20, 2017
I had to pay to stay in a different hotel because this one was infested with roaches. Aside from that, it didn't smell very nice. I didn't even try to fight them for a refund although I should have. DON'T BOOK THIS HOTEL.
by A verified traveler from MN
Roaches!!!!!Posted Nov 14, 2017
Cleaning staff were in my room once and I stayed 3 days. 3 people were in the room (2 adults and 1 child) and we received 2 towels, no wash cloths. Front desk did not have extra towels. Roaches came out at night, shower drainage was poor, it was connected with the neighboring room. Nice looking on the outside, but bad on the inside. The staff stated they were still renovating and FEMA victims brought the roaches.
for Everyoneby A verified traveler from Houston
Great staff, room not too clean thoPosted Nov 4, 2017
Staff was very helpful and friendly. Room wasn’t the cleanest tho. I guess, the room is okay for the rate,
by A verified traveler from houston tx
Not happyPosted Oct 29, 2017
The two first rooms had hair on the beds. Then waited 25 mins for another room.. not satisfied..
by A verified traveler
Only good if u want your reservation cancelled forPosted Oct 16, 2017
I got to the hotel and was told that my reservation had been cancelled...I paid for the room so I was able to get a room but on the third floor...I was not satisfied with any of my experience with this hotel and will never recommend it to anyone.
by A verified traveler from Alabama
Not the RitzPosted Oct 1, 2017
Cons: Smoke odors
my biggest disappointment was that the room was supposed to be smoke free, however the room smelled like old smoke. The room was clean and the facility was quiet.
for Everyoneby A verified traveler from Houston, TX
Posted Aug 24, 2017
Every time I stay here, the staff is awesome and so are the rooms.
for Everyoneby A verified traveler
Lovely hideawayPosted Aug 24, 2017 on CheapTickets
Quiet and reliable.. Booked it online with no problems.. My favorite area
Posted Aug 22, 2017 on Hotels
First time staying here but the room was very clean, nice staff, updated. Will for sure stay here again
Posted Aug 21, 2017 on Hotels
Bathroom was terrible.... lots of spiders....won't stay there again !!