Ratings based on 36 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Pleasant stayPosted Aug 20, 2017
Outstanding response,behaviour of all staff attractive. Tasty food served.recommended for tourists having own conveyance. Places to visit is far away from hotel.pleasant atmosphere.
for Everyoneby A verified traveler from Mumbai
Posted Jun 8, 2017
Pros: every thing
everything of the hotel is very good warm welcome, rooms, restaurant
for Everyoneby A verified traveler from newyork usa
Posted Apr 23, 2017
Bathroom has smell of smoke and urine..not healthy at all
by A verified traveler from bangalore
Good property but not maintained wellPosted Apr 22, 2017
This is a nicely placed property, it looks good from the hotel website photographs but once you go there you realize that it's not maintained well at all. We visited the hotel in mid summer but the swimming pool water is green in color although they claim it's well maintained and usable. Same with other part of the property. Breakfast spread good but i found most of the stuff were not so tasty
super propertyPosted Apr 20, 2017 on Hotels
nice hotel and good hospitality.
Not an ITC standard hotelPosted Apr 14, 2017 on Hotels
Rooms need renovation. The rooms are too noisy. Mini bar is always empty. Receptionist always on the phone
for Everyoneby A verified traveler from S
Comfortable StayPosted Mar 27, 2017
I stayed in this hotel for 2 nights with my family. I had booked this hotel through expedia.com where it was mentioned that a standard room can accommodate 2 adults & 2 children comfortably. To confirm the same, I called up the hotel reception and they gave thr same assurance. I booked the standard room as per their assurance. Everything was good about the hotel except the location and the bed size. Standard room is not meant for 4 people. Twin beds seem like single beds. And this hotel is quite far from thr main city and lack of proper conveyance. Breakfast buffet was awesome and hotel staffs are well groomed.
by A verified traveler
Pathetic housekeeping. Mosquitos all over the roomPosted Feb 25, 2017
Cons: Improve Maintenance & pest control
Breakfast was pathetic in quality. Not getting things which are ordered for.
Safe & quiet "bubble" 45 min. from Kolkata AirportPosted Jan 26, 2017 on Hotels
I needed a safe and quiet "bubble" for overnight having landed in Kolkata and on my way to IIT Kharagpur. Fortune Hotel was perfect for this. A taxi picked me up at the airport -- it is a 45 minute drive. Next day he returned to take me the rest of the way (2+ hours). You do not escape all of the Kolkata pollution, but it is a bit better -- and inside it was fine. The surrounding area outside the bubble is slums, but you are very "far" away -- no traffic, no noise at all. Mosquitoes outside at dusk are very bad, but daytime and inside were fine. I had dinner in the hotel restaurant and it was very good. I highly recommend the Fortune hotel for this purpose.
Posted Jan 21, 2017 on Hotels