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Reviews of Hotel Cernigov

3 out of 5
Hotel Cernigov
Riegrovo namesti 1494/4 street, Hradec Kralove

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 163 reviews" "
Rating 8 - Good. 70 out of 163 reviews" "
Rating 6 - Okay. 52 out of 163 reviews" "
Rating 4 - Poor. 13 out of 163 reviews" "
Rating 2 - Terrible. 5 out of 163 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sándor József, Budapest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They even gave me a sandwich because I had to leave early, I couldn’t stay for breakfast. The window couldn’t be closed properly, it needed repair.
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Traveled with family
Liked: Staff & service, amenities
Stayed 3 nights in Dec 2023

4/10 Poor

Ned

Stayed 1 night in Sep 2023

6/10 Okay

Nathan

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I was catfished!!
Should update/clean outside of building and grounds. Otherwise, very good.
Stayed 2 nights in Aug 2023
Response from Hotel Černigov on Sep 12, 2023
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yes, we have plans to improve the greenery around the hotel.Sincerely Hotel Černigov

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Considering price, fine for a couple of nights
The hotel was fine considering the price. It needs some more updating and definitely needs some updating and cleaning of the exterior. Has the potential to be a great hotel.
Stayed 2 nights in Aug 2023
Response from Hotel Černigov on Sep 5, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely, Hotel Černigov

10/10 Excellent

Trifon

Stayed 1 night in Jul 2023
Response from Hotel Černigov on Aug 7, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Černigov

6/10 Okay

len

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Clean, comfy bed, breakfast okay. Facility old, in need of renovation. Staff effecient, not engaging, english okay. Close to train station, overal it met our needs, and a couple of staff (Marie and Michal with pony tail) made extra efforts to help.
Stayed 3 nights in Apr 2023
Response from Marcy on Jun 12, 2023
Dear Guests, thank you for your kind review. Hope to see you next time.Hotel Černigov

8/10 Good

Petr

Liked: Staff & service
Zážitkový pobyt v retro stylu :-/
Balkon celý ZNEČIŠTĚNÝ od holubů... Kvalita TV obrazu jak před 50-ti lety... Prasklý sprchový kout... Restaurace a lobby bar nefunguje... Recepční ve vytahaném triku... To ceně opravdu neodpovídá !
Stayed 1 night in Apr 2023

4/10 Poor

Pallav

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has no Wi-Fi in the rooms. In my 2 days I had no Wi-Fi. I reported it to Adam Jedlicka who is the most depressed, miserable and unhelpful person you will ever see. He lied that provider has a problem and it would be sorted. It didn’t get sorted. Next day he lied again saying Wi-Fi is available but it wasn’t. Reception doesn’t answer the phone. A new lady on Night shift asked mechanic to do something and Wi-Fi still wasn’t available in the room. It was only available in the lobby. I was told by Adam Jedlicka, the receptionist to sit in the lobby to get Wi-Fi.
Stayed 2 nights in Jun 2022

8/10 Good

steven

Stayed 1 night in Mar 2022

10/10 Excellent

Joseph

Liked: Staff & service, amenities, property conditions & facilities
The Hotel is clean and warm.lots of facilities including wellness area with Sauna and for tye ladies make up and manicurist
Stayed 1 night in Feb 2022

8/10 Good

Ian

Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Retro hotel from 60s
Relatively near city center. Good price
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff
Stayed 1 night in Sep 2020

2/10 Terrible

Ibrahim

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

4/10 Poor

Zeljko

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Recepcionist was unpleasant. Rooms description inside more information is wrong! There is stated smoking and non smoking rooms but the fact is there is no smoking rooms, even any smoking area inside the hotel. Good breakfast and atmosphere in the restaurant.
Stayed 1 night in Mar 2020

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Nov 2019

6/10 Okay

Iva

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
beautiful location, but comming down
on arrival were told bar and restaurant is closed on sunday. Staff very helpful, breakfast ok for big hotel, nothing will improve as hotel is due to be pulled down,
Stayed 2 nights in Sep 2019

8/10 Good

Szabolcs

Liked: Cleanliness, staff & service
+ Great location, nice staff, fair price - Window could not be fully closed
Stayed 1 night in Sep 2019

6/10 Okay

Gary

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay at Hotel Cernigov
I had a pleasant stay. It was over the Easter weekend and so was quiet most places.Even the hotel seemed to be running on low staff, but it didn't impact on me. The talk I heard was that this place was to be torn down in the near future. This is a pity, as it was quite OK inside.
Stayed 6 nights in Apr 2019

8/10 Good

Gabriel

Liked: Cleanliness, staff & service
Good conection,centre of town
Stayed 1 night in Mar 2019

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel in centre of town,service,breakfeast good,
Stayed 3 nights in Feb 2019

8/10 Good

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Stayed 11 nights in Sep 2018

8/10 Good

David

Liked: Cleanliness
Disliked: Room comfort
Hot & Handy
The hotel is directly across from the station (it's the ugly tower block spoiling the view) so ultra handy for exploring the area by train. My room was hot and stuffy with no aircon and the windows were hard to prop open. Oddly you could still hear train and tram noise with them closed even though I was 8 floors up, great views though. Staffing at the front desk was rather erratic but if there was somebody they could be relied upon to help. Queues for the breakfast if you go early (7-8am) and almost always for the lifts at anytime. Good value in my opinion.
Stayed 1 night in Sep 2018

4/10 Poor

Gabriela

Disliked: Cleanliness, property conditions & facilities
Old
Need to be renovated ...
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Economy , bed & breakfast Ccccccccccccccvvvvvbbbnnnn
Stayed 3 nights in Sep 2017

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel across from station.
Nice hotel, near train station, Everything was great.
Stayed 1 night in Sep 2017

8/10 Good

Tim

Liked: Staff & service
A Communistic Experience!
The hotel was not as bad as some reviews suggest and given that the airshow and festival were on in the town over the weekend, the hotel was busy but seemed to be run efficiently with very pleasant staff.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel close to everything we needed
It is very nicely located hotel. Close to the city centre but also close to the bus and train and city transport. It is shame it didn't have any air conditioning otherwise it was a nice hotel
Stayed 4 nights in Jun 2017

2/10 Terrible

hagay, Frankfurt

Disliked: Staff & service, property conditions & facilities, room comfort
out dated
old run down hotel, no value for money, room was cold and stuffy. smoking is allowed everywhere.

2/10 Terrible

oscar, BUDAPEST

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A no go hotel
In this hotel it is allowed to smoke... So Lobby and bar is a no go area. That should be mentioned when booking. Staff is rude, probably because of the lack of English language skills. Room is small, shower is really small. Room was badly cleaned, dust everywhere. Small old tv with loose cables everywhere. Bed has a cheap matrass, very uncomfortable. No climate control, no normal curtains, some kind of a flimsy see through fabric so the room is lit up at 4.30 AM. Windows do not open properly. elevator capacity is not nearly enough for the size of the hotel so be prepared to wait or take the stairs. No real coffee nor juice for breakfast, cannot order espresso because bar opens up at 9 AM. Used by many tour operators for a cheap night over but this results in long lines for the breakfast buffet as soon as the restaurants opens. Location is close to station and 15 min walk from centre.

8/10 Good

G C

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Sean, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very comfortable stay with plenty amenities
Response from Poul on Apr 23, 2015
Dear Sean, thank you for your nice comment.Hotel Černigov

8/10 Good

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Poul on Jan 28, 2015
Thank you for your review.Marcela Poul,Sales Marketing manager

6/10 Okay

Jon O'Neal, USA

Liked: Staff & service, room comfort
next to train station, could use some updating
Hotel Cernigov is located directly across the street from the train station. I was attending a 3-day music festival and didn't feel like camping out so this was the next best option. The hotel itself is rather dated, the outside is unappealing, elevators are old and the windows in the rooms are ancient and hard to open. The wi-fi was intermittent and when it was working was rather slow. The free breakfast was great, some hot items as well as the standard european spread. I would stay here again to attend another festival, but it would probably not suffice for business.

4/10 Poor

Tomasz, Poland

Disliked: Cleanliness, property conditions & facilities, room comfort
near train station
old building not refurbished since long time, rooms are clean but not refurbished as well but for one night is enough

8/10 Good

Bob, USA

Liked: Cleanliness, staff & service, room comfort
Good for overnight stay
The hotel is dated, worn and in need of updating. That being said the hotel is clean and comfortable. The restaurant was closed when I arrived about 16:30 so I ordered form the bar menu. The meal was adequate but could have been better. Breakfast on the other hand was varied and of good quality. The staff is friendly and knowledgeable. All things considered the hotel is a good value for the price and location.

10/10 Excellent

mrs kitchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel keep up the good work

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Very unfriendly staff!!
I cam to this hotel to spend one night, chose it due to the location- right across from the train station. Upon my arrival I was told that my reservation doesn't appear on the computer, nor my name or itinerary number. The lady at the reception kept me waiting without updating me what's going on, not answering my questions and basically looking at the computer and ignoring me. Eventually she told me they had no available rooms. Only after I succeeded to get her attention did she find two available rooms like I reserved, without an apology or anything. Besides that- the hotel stood up to my expectations, just a normal place to spend a night for an occasion close by. Only minus- no A/C and the rooms are very small and hot. Personally, I'd rather stay in the much more expansive hotel in this little town if I only knew...

6/10 Okay

Morley, South Wales

Disliked: Cleanliness
Very basic but clean
Convenient to railway station and not too far from centre. Basic amenities including brteakfast choice. Restaurant not open on Saturday night and bar closes at 10.00pm. If travelling with my wife I would not stay here

6/10 Okay

J, UK

Disliked: Cleanliness, staff & service
No frills
Arrived at the hotel to be greeted with confusion - there was no record of our booking. Eventually this was sorted, but the service received on arrival verged on plain rude. No manners, nor even a smile. Not the greatest welcome after a day's travelling. Room was basic, but did the job for a 3 night stay. Sheets were clean, room was tidy, shame about the skid marks left in the toilet! There is no safe in the room, but apparently there is at reception. After our initial 'welcome', we didn't risk this. Also, the 'designer toiletries' do not at all live up to their name - bring your own! Buffet breakfast was ok - selection of meats, cheeses, cereals, fruit, hot dogs, soup, cakes etc. Also orange squash, tea and coffee. Served 6.30-10am. Over the 3 days, service did improve (when a different receptionist was on duty). Staff at the bar seemed nice enough too. A warning if you need to use the internet - bring a laptop! We were expecting to check in online for our flight home after reading that the hotel has internet. However this is only wireless access. There are no computers to use, so we had to find an internet café when we travelled to Prague. Another note - English isn't spoken as fluently as in tourist-oriented areas, which is fair enough. So it helps to learn a few basic Czech phrases. Overall, the hotel is basic, but we just used it as a base to sleep, wash and eat breakfast, then went out for the day. If this is all you need, it serves its purpose.

6/10 Okay

RYOJI

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Hotel Černigov on Mar 21, 2024
Dear Guest, thank your for review.

6/10 Okay

Marine

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Hotel Černigov on Jul 12, 2023
Milý hoste, děkujeme, že jste si našla čas na hodnocení služeb Hotelu Černigov. Hezký den z recepce.

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
L hôtel propre mais gros problème pas de climatisation ds les chambres l enfer … il n est pas tout jeune ds l ensemble propre
Stayed 2 nights in Jun 2023
Response from Hotel Černigov on Jun 23, 2023
Cher invité, merci d'avoir pris le temps de donner votre avis, oui, nous n'avons pas la climatisation dans les chambres, donc si vous avez besoin de la climatisation, ce serait bien de choisir un tel hôtel. Bonne journée

10/10 Excellent

Pavlína

Stayed 2 nights in Sep 2022