Ratings based on 330 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

For the friendly giraffes

Posted Apr 27, 2017
They have limited rooms that provides the immediate view of the giraffes once u awaken. We had a room at the end of the row after my husband requested for it (we were previously given a room facing the boardwalk). It was fun still, daughter was amazed by the giraffes which constantly came and were very friendly
Comment from Hotel Management
May 1, 2017 by Jane.H, Hotel Management
Dear Guest, We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Apr 15, 2017
Pros: Hotel has activities that enable us to get close to the animals, eg. feeding the animals
Location: Walking distance to Leofoo Theme Park or by hotel free shuttle service.
Staffs were friendly. Room was cosy. Able to see animals from our room window. Dinner and breakfast was great. Had a great, pleasant and comfortable stay.
Comment from Hotel Management
Apr 17, 2017 by Jane.H, Hotel Management
Dear Yuki , Warmest Greetings from Leofoo Resort Guanshi and thank you for letting us know your experience. Your feedback is truly encouraging for the entire team, and we are proud that we were able to contribute in making your trip an enjoyable one. We will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel stay with animals around you

Posted Apr 7, 2017
It was a great experience with my family. A little pricey but worth it. My grandma likes the concept of stepping out the balcony with animals in front of you. Staffs were very friendly. Breakfast was good with lots of variety. Half board main course not really to our family preference but the appetizer and fruits were awesome.
Comment from Hotel Management
Apr 17, 2017 by Jane.H, Hotel Management
Dear SY, Thank you very much for taking the time to share with us your feedback following your recent experience at Leofoo Resort Guanshi We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Resort in Leo Foo

Posted Mar 13, 2017
Pros: cosy
Cons: so far so good
Location: theme park , show outside hotel entrance ,nice cosy cafe
Service provided from the front desk staff is excellent, bringing my 2 years old baby without any worries ,enjoy our trip to the fullest
Comment from Hotel Management
Mar 15, 2017 by Justine.Y 顧客服務部, Hotel Management
Dear Anna, Thank you for your recommendation to travelers in Expedia .com. Inspiring you with a wonderful stay is our passion and we are fascinated to meet your expectations. We shared your lovely comments to all our team members and we are and we look forward to be at your service once again in the future. Sincerely, Justine.Y
4 out of 5
Recommended
for Families
by A verified traveler

Great Retreat!

Posted Feb 6, 2017
Pros: safari!
Cons: The room for bedtime story is too small. over crowded, we can't even manage to squeeze into the room. my girl was very disappointed
Location: near themepark! we have a lot of fun
My 2 yr old girl have a great time !! v gd view! very nice and comfortable bed. but some facilities are very disappointing. The room for bedtime story is too small. over crowded, we can't even manage to squeeze into the room for that program. my girl was very disappointed...
Comment from Hotel Management
Feb 8, 2017 by Justine.Y 顧客服務部, Hotel Management
Dear valued guest, Thank you very much for taking the time to share with us your feedback following your recent experience at Leofoo Resort Guanshi We are glad to learn that your little girl had enjoyable holiday in the resort. Guests' comfort and happiness are always our priority. In the same time, we are very concerned regarding your comments on the storytelling room. We will discuses with related department and find the solution to upgrade the quality of this event. Thank you again for your feedback which gives us a chance to improve ourselves. We sincerely look forward to welcoming you back soon. Sincerely, Justine.Y Guest Relation Department
3 out of 5
by Benny

Posted Jan 8, 2017 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
4 out of 5
by Guek Nai

Posted Dec 29, 2016 on Hotels
Comment from Hotel Management
Jan 1, 2017 by General Manager, Hotel Management
We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
4 out of 5
by seet from singapore

could have gotten a cheaper room

Posted Dec 24, 2016 on Hotels
power trip for abt 10 mins during the evening. few animals but still fun for kids. sumptous buffet dinner and courteous staff.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Dear, Thank you for your nice review! We feel sorry for the power trip during your stay. We have demanded the concerned department to check the electrical circuit carefully, and make sure that the power trip won't happen again. It is great to know you were satisfied with the buffet dinner and the staffs. We are glad to know that your kids enjoyed the experience with animals. Thank again for your feedback and we look forward to welcoming you soon for another refreshing stay. With Best Regards, Leofoo Resort Guanshi
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Wonderful experience

Posted Dec 22, 2016
Very good hotel for family with children, imagine you the animals juz beside your room. And also others animal inside the hotel surrounding. Friendly staff, clean environment. Location a bit far from city area and the price slightly high.
Comment from Hotel Management
Dec 27, 2016 by Leofoo Resort Guanshi, Hotel Management
Dear, We are delighted to hear that you had a wonderful stay with us and you were able to enjoy our rooms, services and animal experiences during your visit to Leofoo Resort Guanshi. We hope all the hotel guests to be able to explore intimate encounters with these animals, experience breathing with the animals, and through the interactions and guided tours, we hope to educate and develop people’s respect for nature and learn to treasure the ecological environment. Thank again for your feedback and we look forward to welcoming you soon for another refreshing stay. Leofoo Resort Guanshi.
4 out of 5
by A verified traveler

Over price

Posted Dec 21, 2016 on Hotels
Forget about the sky room. There is hardly any chance to view the animal, maybe for some goat. Go for the greenery room. The hotel is over price but al least breadfast and dinner is provided.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear, Warm greeting from Leofoo Resort Guanshi. Thank you for taking the time to review our hotel. We hope all the hotel guests to be able to explore intimate encounters with these animals, experience breathing with the animals, and through the interactions and guided tours, we hope to educate and develop people’s respect for nature and learn to treasure the ecological environment. Your comments regarding to the price had been passed to hotel manager making improvement. Thank again for your feedback and we look forward to welcoming you soon for another refreshing stay.