Ratings based on 148 Verified Reviews

3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from bangkok

We got a very impressive pool and sea view room.

Posted Apr 16, 2018
I stayed 2 nights during Songkran day. Although it’s a peak season but all going very well.
Comment from Hotel Management
Apr 22, 2018 by Hotel Manager, Hotel Management
Dear KC, Thank you very much for choosing The Imperial Hua Hin Beach Resort during your recent trip to Hua Hin! We are delighted to hear you enjoyed the pool and the views from the room. My Team and I sincerely hope to have the opportunity to be at your service once again in the near future! Warm regards, Yulia Tribble
3 out of 5
by A verified traveler

ok hotel bad location

Posted Apr 15, 2018
too far out of the central city nothing special rooms are dated nice pool
Comment from Hotel Management
Apr 22, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thank you for staying at The Imperial Hua Hin Beach Resort! We appreciate you taking the time to share your feedback via Expedia. We are indeed in a quiet location, about 4km from city center. There is a complimentary shuttle bus service available 5 times a day for those guests who wish to visit the town. The property is not new and we make efforts to keep it clean, well maintained and extend warm and genuine service to our guests. We are happy to know you enjoyed the pool and wish to have the opportunity to welcome you back soon! Best regards, Yulia Tribble
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia.

Posted Feb 26, 2018
This is a nice hotel, with a great location. Our room (No. 201) overlooked the beach which was very pleasant, especially at night. The staff were very friendly and efficient at all times-nothing was too much trouble for them. The meals were very nice and there was always plenty of food to eat, especially at breakfast. We enjoyed our stay immensely and look forward to returning.
Comment from Hotel Management
Feb 26, 2018 by Hotel Manager, Hotel Management
Dear Richard, Greetings from The Imperial Hua Hin Beach Resort! Thank you for your kind review. My Team and I are truly happy to know you enjoyed our service and the breakfast spread. We all look forward to welcoming you back soon! Warm regards, Yulia Tribble Hotel Manager
4 out of 5
by A verified traveler

Posted Feb 11, 2018 on Hotels
Comment from Hotel Management
Feb 18, 2018 by Hotel Manager, Hotel Management
Dear Martin, Thank you for choosing The Imperial Hua Hin Beach Resort for your stay in Hua Hin. We appreciate you taking the time to review our property and sincerely hope to be at your service again in the near future. Best regards, Yulia Tribble Hotel Manager
3 out of 5
by A verified traveler

Where's the beach

Posted Feb 5, 2018 on Hotels
Little too far from the centre. Only an occassional beach at low tide. Nice pool and pool bar. Standard hotel buffet breakfast. Pleasent staff but we had a room with a connecting door to the adjacent room which lacks sound privacy.
Comment from Hotel Management
Feb 6, 2018 by Hotel Manager, Hotel Management
Dear David, We thank you very much for staying at The Imperial Hua Hin Beach Resort during your recent visit in Hua Hin and are pleased that you have taken the time to share your experience. We are delighted to learn that you appreciated our pool facilities and friendly service. We shall share your kind compliments with all our Team for continuing their dedicated efforts in providing service to match and go beyond guest’s expectations. I trust you had a chance to take advantage of our complimentary shuttle service to go to Hua Hin city center and Cicada market. The tide is indeed quite high in the morning during this season and is easier to access after noon time. I am sorry that you were inconvenienced by having the adjacent room and will make sure you will be allocated a different room, should you stay with us in the future. We sincerely look forward to your next visit in Hua Hin and hope we will have the opportunity to serve you again. Warm regards, Yulia Tribble Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
It is very nice however it is a big far from the main road
Comment from Hotel Management
Jan 10, 2018 by Hotel Manager, Hotel Management
Thank you for your feedback! We are glad to hear you had a nice stay and look forward to seeing you again. Best regards Yulia Tribble Hotel Manager
5 out of 5
by Ken

Wish my beach stay was longer

Posted Dec 1, 2017 on Hotels
Great staff and nice facilities. Shuttle into Hua Hin is included. Food was good. Relax pool and beach side. Would stay again.
Comment from Hotel Management
Jan 10, 2018 by Hotel Manager, Hotel Management
Dear Ken, Thank you for your feedback! Providing great service for our guests is something we are very passionate about and receiving comments like yours allows us to see we are on the right track! Look forward to welcoming you back in the near future. Sincerely, Yulia Tribble Hotel Manager
4 out of 5
by WONG

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler from UK (Saudi Residence)

Lovely Hotel with Wonderful Staff

Posted Aug 24, 2017 on Ebookers
Pros: The Staff and Sea Views Were Wonderful.
Cons: I would recommend they hotel looks into putting some drawers for clothing into the rooms as there is plenty of room to fit some in.
Location: The Hotel is very close to the Royal Residence in Hua HIn so lovely and quiet if this is what you are looking for. The hotel provides free bus to town
The Staff at the Imperial are very friendly and have no hesitation to helping with any problems or questions. The sea views are excellent just wish the beach was a little more sandy. Rooms are lovely and tidy but lacked enough storage for clothing if staying as we did for nearly two weeks. There was no drawers for clothing. I would recommend they hotel looks into this as there is plenty of room to fit some in.
Comment from Hotel Management
Aug 26, 2017 by Dundee, Hotel Management
Dear Valued Guest, (Warren on Ebookers) We thank you very much for staying at The Imperial Hua Hin Beach Resort during your previous stay here in Hua Hin. We are pleased that you have taken the time to share your experience via Expedia. We appreciate your comments which are valuable to assist us in our continuous efforts to improve our product and services in the future. We sincerely apologize for any inconvenience caused. The mentioned matter concerning the room will be shared with our team. We look forward to the opportunity of welcoming you back at The Imperial Hua Hin Beach Resort again in the near future. Sincerely yours, Sittidej Rochanavibhata General Manager The Imperial Hua Hin Beach Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

good location, nice pool

Posted Apr 12, 2017
Pros: clean , location, pool
Location: very good
very good next to the beach can walk or swim. fresh air. I like very much.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Thank you for your experience sharing. We do hope to welcome you back again in the future. Sincerely yours,