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Reviews of Farglory Hotel Hualien

4.5 out of 5
Farglory Hotel Hualien
No.18 Shanling, Yanliau Tsuen, Shoufeng, Hualien County

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews" "
Rating 8 - Good. 376 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tien-An, San Francisco

Stayed 2 nights in Dec 2023

8/10 Good

Meiling

Traveled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Started some very load drilling in room next door on last day
Stayed 2 nights in Oct 2023

10/10 Excellent

Gail

Liked: Staff & service, property conditions & facilities
For such a large hotel, especially with a emphasis on being a family resort, the Farglory was really excellent. My only criticisms: surprisingly cramped shower and very difficult to get preferred dinner reservations [& alternatives require a car.] Great staging point for seeing the Takoro Gorge.
Stayed 3 nights in Mar 2023

8/10 Good

YI WEN

Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! It was like staying in a village away from the city where everything is near by. I absolutely loved the couple massage, the ladies did a wonderful job.
Stayed 1 night in Oct 2021

4/10 Poor

Connie

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
scenic view and counter service. the food is good too
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely a breathtaking view from all angles. The property was maintained impeccably. The staff were polite, friendly and very helpful!
Stayed 3 nights in Nov 2019

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Incredible views made up for other shortcomings
Stayed here for 2 nights. Really nice hotel with particularly well kept and beautiful gardens/landscaping. Definitely focused on local tourism. Almost all staff had no English - which is fine as fair enough we are in Taiwan - however as I only have basic mandarin it means if there is an issue (which we had a few) it can’t be discussed. + -Spectacular views -really nice pool and indoor facilities (jacuzzi/steam room etc) -the gardeners, these men were the friendliest people working at the hotel, always cheerful and smiling and saying hello -Ocean Park was good fun, nothing in English (which is fine you can work it out) - -10% service charge on everything -Dining Options (buffet is only option) -dinner buffet was NT880 per person (“including alcohol”) (I’m a vegetarian) and had the “vegetarian fried rice and quinoa” which I ate and it had sausage meat through out it - once the small amount of alcoholic drinks ran out (less than 15 for over 30 people) they were not replaced for at least 30 mins - we had left after this time -small amount of lunch options -I ordered a vegetarian soup - WHICH HAD CHICKEN IN IT! (Due to note above re English there was nothing I could say) -we also ordered a cappuccino. Which was NT198!!! The cappuccino was served almost cold in a really small cup and made from a machine. A cappuccino made by a barista in London, New York or Paris would not have been this price! -general staff sentiment, whilst no staff were rude or unpleas
Stayed 2 nights in Sep 2019
Response from Hualien Farglory Hotel on Nov 21, 2019
Dear guest, Thank you very much for your support and love! We value your valuable opinions Your return is to give us further motivation We will continue to review and improve Thank you again. We look forward to seeing you again. Hualien Farglory Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from 總經理 on Aug 17, 2019
親愛的 貴賓 您好:   感謝您選擇花蓮遠雄悅來大飯店,很榮幸收到您的評價,我們一直以提供美好住宿經驗給貴賓為服務宗旨,您住宿的滿意、對服務人員的讚美及肯定,更是我們全體服務人員持續進步且繼續保持的最大動力。 期望在不久的將來,很快地再一次為您和家人提供美好住宿經驗的機會,期待再次為您服務。 祝您 有個愉快美好的每一天 ~ 總經理 劉惠美 暨全體同仁 敬上 {遠雄悅來 用心服務 創造溫馨 感動客戶}

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to ocean Park, gym needs to be bigger. Late transportation would be great
Stayed 3 nights in Jun 2019
Response from 總經理 on Jun 23, 2019
Dear Anonymous, Thank you for choosing Hualien Farglory Hotel. We appreciated your staying as well as your kindly feedback. Your precious comments and advices will help us to promote our service quality. We deeply apologize for any unexpected service failure which disappointed you, and will carefully review all the problems to provide the better service. Sincerely, Emily Liu General Manager

8/10 Good

Joy

Liked: Staff & service, property conditions & facilities, room comfort
Great view
The staff were friendly and had a pleasant stay, the only issue was the hair dryer was sticky on the handle which I was surprised to see at a high end hotel
Stayed 1 night in Mar 2019
Response from 總經理 劉惠美 暨全體同仁 敬上 on Mar 29, 2019
Dear Mr./Ms.Joy, Thank you for choosing Hualien Farglory Hotel. We appreciated your staying as well as your kindly feedback. Your precious comments and advices will help us to promote our service quality. We deeply apologize for any unexpected service failure which disappointed you, and will carefully review all the problems to provide the better service. Sincerely, Emily Liu General Manager

8/10 Good

Sheng Shih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Nice ground, friendly staff. It was a pleasant stay.
Stayed 2 nights in Mar 2019
Response from 總經理 on Mar 26, 2019
Dear Sheng Shih, Thank you for take the time to give us the valuable feedback and shared the wonderful experience for you stayed. The guest beautiful memories always be the greatest encouragement to us. We are looking forward to your visit in the future. The most sincere wishes from Farglory hotel Sincerely, Emily Liu General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, nice view, good for relax.
Stayed 1 night in Feb 2019
Response from 總經理 on Feb 14, 2019
親愛的Anonymous 您好:感謝您選擇花蓮遠雄悅來大飯店,並且感謝您花費您寶貴的時間,分享您的住宿經驗,遠雄悅來全體服務人員感到非常的榮幸。 我們一直以提供美好住宿經驗給貴賓為服務宗旨,您對我們的肯定,也是我們全體服務人員持續進步且繼續保持的最大動力。 期望在不久的將來,很快地再一次為您和家人提供美好住宿經驗的機會,期待再次為您服務。 祝您 有個愉快美好的一天 ~ 總經理 劉惠美 暨全體同仁 敬上 {遠雄悅來 用心服務 創造溫馨 感動客戶}

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family's. Resort
Nice resort, great breakfast and pools. Great for kids and familys.
Stayed 1 night in Nov 2018

10/10 Excellent

Yuchi, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the ocean and mountains. We had a wonderful experience with the spa.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Chiu, Indiana USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haulien Farglory Hotel exceeds our expectation. A must stay hotel in Taiwan. It's a beautiful hotel in an awesome landscape!! We will stay at this hotel again.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view!
Beautiful location, amenities, and food. Hotel is spacious and staff is also very kind and helpful.
Stayed 1 night in Oct 2018

8/10 Good

Miranda, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to the marine park.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel with Beautiful Views
Views are great. Hotel is great shape. A little bit far from Hualien, but they provide shuttle transportation.
Stayed 1 night in Jan 2018

10/10 Excellent

Chee Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel facing Pacific Ocean. Hotel provides free shuttle to and fro Hualien Station.
Stayed 1 night in Nov 2017

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is very clean and the staff is extremely helpful and try their best to do everything they can to help even if they don't speak the same language. The buffet is good and the value for your money can't be beat. There is no shortage of things to do in Hualien. I would highly recommend this hotel.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great getaway for family with children.
the view and pools were great. the room was a bit dated and the bed wasn't as comfortable as I'd like. overall a nice stay.
Stayed 1 night in Aug 2017

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort Area and Family vacation.
Overall, a fun and relaxing place to stay. Package deal with breakfast and dinner included. Food decent, buffet style. Good restaurant service. Outdoor pool nice and fun place for kids to play. Also, available ping pong table and billiards. Before reservation, a few requests were made, but not given. That is fine since it is not guaranteed request anyways, but it would have been nice (ie. upper floors, room with views). Free shuttle bus from train station or airport and also to Far glory water park. Resort is isolated though, so not near town. Lots of young families, so not a "quiet" resort. Free bottled water in rooms, mini-fridge and kettle with tea. Bathroom nice and large with separate bath tube and shower areas. Priced a bit on the expensive side. Overall, a pleasant stay.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from the pool to the ocean......
Polite staff, reasonably priced F&B, aqua blue ocean views.
Stayed 2 nights in Jun 2017

10/10 Excellent

Sau Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel in a great location, full view of the ocean which was fantastic, staffs are very polite and helpful. we had a great stay there,will choose this hotel next time

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel with a view of the Pacific Ocean at the lobby. Quite a distance from town. Passed a cemetery to get there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for relaxation

6/10 Okay

Mike, Los Angeles, CA

Liked: Cleanliness, staff & service
Alright hotel with a nice view
Awesome service. Really friendly staff. Hotel grounds were nice, although not our style. A little tacky if you have travelled internationally.

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views from all around the Hotel.
It was really a great stay at Farglory Hualien, staff was very helpful and courteous and upgraded us to sea view which we were looking while booking but all sold out on all booking websites. Breakfast was also great, exceeded our expectations. Breathtaking views from all around the property. Will surely visit again.

10/10 Excellent

YI TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice view
The staff was welcoming and the room was spacious. We would recommend the room with ocean view.

8/10 Good

Frank, global

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quirky but fun
it's a real Taiwanese experience in a way. the hotel is made to resemble an old English hotel - weirdish wall paper, old-style paintings. it's sort of cute and funny. service and breakfast are good and professional. location fives you nice views of Hualien - but not much around the place. can be noisy with kids over weekend...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ITSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sunrise view and night city view.

10/10 Excellent

Richard, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent service and beautiful location. Great hotel

8/10 Good

Sharon, Boston, Massachusetts, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel facing the ocean.
Nice resort facing the ocean. Beautiful surroundings. A bit far from the city center, about half hour drive. But hotel shuttle buses from and to the train station help. Shuttle buses depart only on the hours though. Room is nice and clean. Facilities are good. Close to the Sea World, so the guests have lots of families w kids. The hotel has many programs catering to the young kids. Dinner buffet has abundant food, but ordinary taste. Only two seatings at 5:30 and 7:30 pm are kind of odd. Overall I like the hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Conrad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Farglory is a great hotel to stay in if you are looking to remain within the area. Superb facilities with a great view. The food options in the hotel are quite good as well. If you are looking to travel to other places e.g. Taroko gorge, chances are the tour buses will not pick you from the hotel itself and will instead pick you at the train station. The hotel is about 30 mins from the train station so you either have to taxi or call for the hotel shuttle. Ask for help at the visitor center to get to the hotel.

8/10 Good

Yi Chen

Disliked: Property conditions & facilities

10/10 Excellent

pink, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best
joyful