Ratings based on 12 Verified Reviews

3.8 out of 5
75% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from richmond, VA

Great stay in Hualien

Posted Dec 27, 2016
The hotel has a great location - right by the ocean and just a short stroll away for the Dadongmen Night Market. The rooms are very comfortable and well maintained. Staff is extremely helpful and speaks good English. They have bikes for rent and you should take advantage of this - in thirty to forty minutes you can get to the bucolic Qixingtan beach. The breakfast buffet has limited options, but there is a great salad bar with fresh, high-quality veggies, and they also cook eggs to order. All in all, highly recommended.
Comment from Hotel Management
Dec 30, 2016 by 林經理, Hotel Management
Thanks your affirmation. We hope to have opportunities to serve you again.
3 out of 5
by A verified traveler

Had to ask for my room to be changed twice

Posted Feb 10, 2016
I was booked into the wrong type of room, apparently because of Expedia not providing relevant information. Then the next room turned out to be had a big fluffy damp patch on the wall. After some "google translate" exchanges (stuff doesn't speak English beyond basics" our room was changed for the second time and this time it was OK (beside broken shower head that was fixed on the second day of our stay). Also breakfast are very basic, no milk for coffee (only soy milk).
4 out of 5
for Everyone
by A verified traveler from Singapore

3N stay at Ocean Hotel Hualien from 10-12 Nov 2014

Posted Nov 19, 2014
Pros: Some of the staff are helpful and friendly especially Mr Chang.
Cons: The hot water is not hot enough to make a good coffee. Perhaps improve the quality of coffee machine.
Location: This hotel is located in a quiet and nice residential area. Can visit Pine Garden, Chihsing Tan Katsuo & Hualien Stone Sculpture Museum.
Affordable day trips could be purchased from the hotel tour desk. Delicious and very affordable food can be found in numerous eating outlets about 5-10 minutes away from the hotel. Enjoy the view of the pleasant residential area whilst walking to the eating outlets.
5 out of 5
for Everyone
by Murray from Halifax, NS. Canada

This is a very nice hotel. Very Comfortable.

Posted Apr 11, 2014
Pros: the Staff, location and amenities.
Cons: The rooms could use a little updating, not much. Over all, very good.
Location: Right near the downtown. Close to the beach, walking trails, restaurants etc.
The hotel staff really make this hotel as well as the location near the ocean and downtown area. We were greeted by the hotel manager, George, who informed us of all amenities, helped us to our rooms and made us feel welcome. We booked an 8 hour tour with him of the Toroko Gorge and surrounding area for our party of 5 adults which was amazing! Additionally he recommended restaurants and places in the night market etc. All in all our visit was fantastic! The rooms were very nice, the staff very friendly and helpful and the location was excellent. Highly recommended.
5 out of 5
for Everyone
by Andrew from Royston, Hertfordshire SG8, UK

Great hotel for foreign tourists!

Posted Jan 31, 2013
I stayed here for two nights in January 2013, principally to explore the Taroko gorge. The staff are very helpful, most speak some English and some are fluent so I had no trouble communicating. They offer a free shuttle service to meet you from airport or station, and take you back. This needs to be booked in advance. They are also very helpful in helping you to plan an itinerary. The hotel is situated close to the docks, and within easy walking distance of a sandy beach and the market area. Free wifi is good but didn't cover the dining room. Breakfast is traditionally Chinese, though DIY toast is available! Rooms are well fitted out and quite modern and clean. As with any hotel in this price range, there is some noise from the corridor or neighbouring rooms, but nothing excessive. All in all, a fantastic value for money hotel that will be pleased to offer you hospitality.
2 out of 5
by A verified traveler from huwlien mel


Posted Nov 14, 2016
Comment from Hotel Management
Nov 17, 2016 by 林經理, Hotel Management
4 out of 5
for Everyone
by A verified traveler from 台北


Posted Oct 26, 2016
Location: 東大夜市 七星潭 松園別館
櫃台人員很親切 晚上出門剛好下大雨 親切地幫我們撐傘 吃早餐時,廚房內的阿姨特地跟我們介紹了當地的水果 很用心的在餐點上面
Comment from Hotel Management
Oct 28, 2016 by 林經理, Hotel Management
2 out of 5
by A verified traveler from hongkong


Posted Feb 12, 2016
Pros: 地點近海邊,免費停車方便,熱水很夠熱,水壓很足,樓下餐廳隨時可使用,職員熱情,
Cons: 換酒店花灑,不實際及過時及麻煩的設計,早餐可豐富些,
Location: 騎單車,看日出,
Comment from Hotel Management
Feb 28, 2016 by 經理, Hotel Management
4 out of 5
for Everyone
by A verified traveler


Posted Nov 16, 2015
Comment from Hotel Management
Nov 23, 2015 by Ethan, Hotel Management
4 out of 5
for Everyone
by A verified traveler from 日本 静岡県


Posted Dec 20, 2014
Pros: スタッフが親切でした。海がみえた、眺めが良かった。朝食もおいしかった。
Cons: 部屋が寒かった。
Location: 眺めがよかった。静かな立地。