Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from japan

駅に近いホテル

Posted Sep 25, 2016
Pros: 台鉄の駅に近い
Cons: フロントはそっけない感じ
Location: タロコゆきのバス停まではすぐですが、花蓮の中心部までは遠いです。
駅に近いホテルです。 タロコ観光には便利ですね。 設備全体は少し古く思えます。 エアコンは細かな設定ができない。 朝食はあまり選択肢がない。
3 out of 5
by A verified traveler from Singapore

2 Night unpleasant stay

Posted Sep 24, 2016
Pros: Overall, i think the location is the only thing i feel that is good compared to service etc.
Cons: Staff service (Some). Information given by some staff is too contradicting.
Location: 10-15mins ride (150NT) to night market (Dong Da Men) via Taxi. 7-11 near by and 5 mins walk to Hualian Train Station.
Upon arriving Hualien,despite the heavy rain,we reached the hotel 3.5hours earlier.We checked with the receptionist if we're able to check in earlier.We don't mind paying more to have an early checkin as we're really tired after 12hours of flight and train ride.The staff claims the room was not ready. Initially,we're alright with it because we understand that it's too early.We then headed down to the restaurant for lunch.We took our time & went back to the reception counter,hoping we're able to checkin at 2.15pm.The staff claims that we couldn't checkin between 12-3pm & will inform us if the room's ready.We understand&continue waiting at lobby. Around 2.30pm,there were other travelers who arrived & was waiting at the main lobby.At 3pm sharp,we went over to the counter again.We found that they're attending/arranging rooms for other travelers who arrived later instead of us.We were really disappointed.It was also my partner's birthday the next day.We waited for 3.5 hours for the room to be ready. Knowing that TarokoPark is not accessible on the next day due to typhoon,we would want to visit other attraction locations as this was the 1st visit to Hualien.We approached the receptionist&took up a 1day tour.The driver covered only afew location on the agenda. We asked the receptionist if there'll be a cancellation of train due to typhoon to TPE the next day.She replied if there's a cancellation we'll be informed.Unfortunately,we was not informed&we wasted 1fullday to reach TPE.
4 out of 5
by A verified traveler from Singapore

Nice and comfortable

Posted Sep 23, 2016
Easy to access and near to rail station. Total accomadation was great and easy to get local foods around
4 out of 5
by A verified traveler

Nice Hotel close to train station

Posted Sep 17, 2016
Pros: Staff, location, just 3 blocks from train station. This is an older hotel, full of charm.
Location: can walk all over town, explore other side of railroad tracks, nice residential area
2 nights, clean, safe and nice staff. Great breakfast
5 out of 5
by A verified traveler from 台北

非常適合親子同行,房間設備齊全,離火車站近,自助早餐種類齊全,CP值高

Posted Aug 16, 2016
Pros: 地點、兒童遊戲室、房間簡雅齊全
Cons:
Location: 火車站前、7-11、飯店內遊戲室
兩大一小(2歲半)一同入住經典雙人房,房間雖然不算大,可是空間足夠,該有的書桌沙發都有(居然有兩個洗手台很妙),飯店可以免費提供嬰兒床,但標準雙人床也夠我們三個一起睡一晚。兒童遊戲室很棒,雖然不是嶄新的,但環境維持的不錯,小朋友玩得非常開心,大人也玩了很多次免費的投籃機。自助早餐中西兼備,選擇性足夠也蠻好吃的。地點離火車站非常近,走路3~5分鐘即達(前方轉角也有7-11、應該是同型旅館中最靠近火車站的了),有腳踏車可以借(也有附嬰兒椅的喔!),這次抱著嘗試的心態選擇了價位不高的香城大飯店,卻意外有了非常好的住宿經驗,cp值很高,下次有機會一定再住!!
Comment from Hotel Management
Aug 23, 2016 by 訂房中心, Hotel Management
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的意見
3 out of 5
by A verified traveler from s

風呂無しと書いてたが付いてた。

Posted Aug 12, 2016
カギがだめ、部屋のセキュリティはダメ、 貴重品は自己管理して下さい。 他は1部の不潔さを除けばスタッフも快適でした。 でも日本語も英語もつうじません。
4 out of 5
by A verified traveler

駅からアクセスしやすいホテル

Posted Aug 9, 2016
Pros: 一人でダブルベットの部屋に泊まりましたが、広く清潔な部屋でした。
Cons: 朝食の味はイマイチでした。 また、8月の平日の宿泊でしたが、朝食の席が朝一では満席でした。一人用の席は見当たりませんでした。30分ぐらいで空いてきたので時間をずらすと良いのかもしれません。
Location: 花蓮駅からホテルが見えるので道に迷いませんでした。
スタッフには英語で対応してもらいました。日本語が通じるかはわかりません。 また、こちらが片言の英語で話しても丁寧に対応してもらえました。
4 out of 5
by A verified traveler from Taiwan

非常靠近花蓮火車站,周圍很多租車選擇

Posted Aug 6, 2016
Pros: 大廳有免費咖啡機,按摩浴缸很舒服
Cons: 早餐
位置很好,走路到花蓮火車站約只要五分鐘。房間乾淨清潔、按摩浴缸很舒服。大廳有免費咖啡機,地下室有免費公用PC、健身器材、遊戲設施。
4 out of 5
by A verified traveler from Korea

Good hotel close to the train station

Posted Aug 1, 2016
The hotel is conveniently located, close to the Hualien station. The furnitures in the rooms are a bit old but was clean and well kept. The staff could barely communicate in English.
5 out of 5
by A verified traveler

Posted Jul 27, 2016
因為你們服務態度很和藹可親,環境也很優雅,我跟我的親戚,都很喜歡他。 我下次來花蓮時,一定在定香城大飯店。尤其是晚餐之所有菜餚也非常可口,好吃! 再來是早餐之準備也很豐盛。 房間整理也很讓人感到像回到家裡一樣的清爽與乾淨,冷氣也溫度也調的非常適合。