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Nice and clean. If you want to take a day tour to Taroko,hotel staff can give some helpful advice.
Verified traveler
Stayed 2 nights in Nov 2018
6/10 Okay
Carrie
May 28, 2018
Eh, not again.
Breakfast was terrible with very little options. A little far from the main area of town. Couldn’t use the “free” shuttle because we didn’t reserve it days in advance. Shower was moldy. Wouldn’t recommend.
Carrie
Stayed 1 night in May 2018
8/10 Good
Jonathan
May 7, 2018
Liked: Cleanliness, staff & service, room comfort
Central location clean rooms and good service with
Central location clean rooms and good service with decent breakfast.
A clean hotel with friendly staff. The hotel is about a 25 min walk from the station but the staff were very helpful and arranged a taxi for us when we checked out. The breakfast was good and catered for vegetarians and people who adhere to a halal diet. Would recommend!
We stayed one night, went to Taroko to stay a night, then back to Cullinan. The hotel is fine, bus 301 from the train station, with a complimentary shuttle to and from the train station if booked 24 hours in advance, which we made use of.
Foo Wah
Stayed 3 nights in Dec 2017
6/10 Okay
Aaron, San Francisco
Nov 20, 2017
Liked: Cleanliness, staff & service
Reasonably priced hotel for the area
The hotel room is a bit dated but we'll kept. The staff is friendly and helpful with my train transportation questions. The breakfast buffet wasn't fancy but provided the basics.
We absolutely enjoyed our stay at Cullinan. The pick up and drop off service from the train station was very convenient. Our room was clean and very comfortable. We loved the breakfast provided as they even catered for vegetarian. Staff were very helpful and knowledgeable. We would definitely stay here again.
Room is big and comfortable for our family of 4 adults. Great service from the reception. We could use the bicycles for free. Breakfast is good with a wide variety of food. There is a supermatket just across the street. Places of interest not exactly near, about 15-20 minute walk, e.g. to railway station or night market. Overall, we are happy staying here.
Good hotel and nice location, the breakfast is nice as well.
Verified traveler
8/10 Good
Verified traveler
Jun 6, 2016
Liked: Cleanliness, staff & service, room comfort
Cullinan Hotel, Hualien
Staff were great in pointing out places to go in and around the city and the free drop-off to the railway station was a god-send, although a bus does go right past the corner the hotel lies on.
The staff at the counter are extremely warm-hearted. They were very glad to answer any of your questions about the local food, tourist attractions and so on. BTW, they have free bicycle rental service!!
The hotel condition is good, new and comfortable. The hotel is not near to the train station but they offered shutter service. It's near to the shopping mall which you can do some shopping during night time other than going to the night market. Overall we enjoy our 2 night stay in this hotel.
It's good hotel, very nice staff, good managed hotel.
Verified traveler
8/10 Good
E
Aug 24, 2015
Liked: Cleanliness, staff & service, room comfort
Good hotel for excursions
Good excursion service, you can arrange everything and pay through the hotel.
E
6/10 Okay
Irene, Sydney, Australia
Jul 19, 2015
Liked: Cleanliness, staff & service
Neat and clean, but tired.
Very helpful staff. Hotel itself is a bit dated. Shower- the hot water cuts out for 1-2 seconds every 30 secs or so. Learnt to step out and back in. Rooms are spacious.
I travel with family (3 elderly) so the pick-up service from train station is great. Additionally, there are a shopping mall, 7-eleven and a clinic nearby with short walk. For traveler with long stay in Taiwan, this hotel also has laundry service, wifi and internet computer.
All staffs are very friendly and offer an English-speaking driver for Tarogo tour (recommended).
It's old, not newly built as someone said. The room is acceptable but bathroom is old, can see dirt or rust under the bath tap.
The insulation is not good, door close from other rooms could wake you up at night.
Hotel is very nice to offer free pick up and transfer from hotel to station.
The staff was great. Very curtiious and helpful. Pick up and drop of at train station service was nice and convenient. However the hotel room smells bad and everything is old and out dated. Breakfast was bad. Way over priced.
Buffet breakfast not very good
Didn't know must give at least 1 day's notice to get free shuttle ride from train station-i would have expected the hotel to do it if available
Short walk to the night market. Breakfast tasty and good for vegetarians.
Verified traveler
8/10 Good
Verified traveler
Jan 23, 2015
Liked: Cleanliness, staff & service
Great hotel with fab service
Hotel is in a good location with restaurants nearby. About 20 mins walk to the main centre and night markets. Rooms are small but meet all your needs for a short stay. Pick up and drop off from the station was very useful.Staff could not do enough, organised trips and sorted an air purifier for our room.
I always have a habit when travelling is to check all windows to make sure they r all lockable. found out that at the back of the toilet mirror, there is a window that is not locked. Meaning to say a mirror built over a window. Quite dangerous i would say. Imagine people able to come in during night while we r sleeping.
Other than that, no complain as it is only 1 night stay. Location is good too. Going for food or shopping is all nearby. Will recommend to my peers. Cannot really rate the services as my time spent there is really short to experience it.
Serene
6/10 Okay
Desiree, Singapore
Jan 5, 2015
Liked: Staff & service
Value for money hotel.
We stayed for 2 nights here during our visit to Hualien.
The room has all the amenities despite being in long service.
Though the hotel buffet spread was manageable, what stood out for the hotel was that they have very good staff which provide excellent customer service.
Desiree
6/10 Okay
Verified traveler
Dec 19, 2014
Liked: Staff & service
close to a shopping mall. nearby a night market.
Staff was helpful. A personalised welcome card , something different. Toiletries set was special. Room was alright.
Verified traveler
6/10 Okay
Bikers in Boston
Nov 25, 2014
decent hotel in good location
Location is good, walking distance to the city centre. Room was clean and ok, nothing fancy. Although our room had a strong cigarette smell, even though they advised us not to smoke at the check-in. We decided to take it anyway cause it wasn't so bad. But our clothes were quite smelly the next morning. So next time we would definitely ask for another room. Breakfast was very Asian, not much to enjoy for a European eater.
Good staff...on day of check in, staff enquire if we need a transport to the train station. He booked for us and was chauffeur by the hotel MPV to the station. Good service, thumbs up.