Ratings based on 978 Verified Reviews

3.4 out of 5
64% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

A bit tired looking

Posted Apr 8, 2018
This is within distance to the bars on the Bund. But the hotel is past its heydays
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to downtown

Posted Mar 28, 2018
Overall good hotel, close to all amenities would recommed
2 out of 5
by A verified traveler from chicago

good location, but run down place

Posted Mar 16, 2018
Pros: location
Cons: room amenities
hotel has a premium location, close to the Bund and metro station. The staff is ok, the room facing the street is very noisy. AC was locked and not easy to adjust. The room temperature was too low. Bath was not in pristine working condition as shower head was not staying fixed to the wall. Door did not close automatically, instead one had to push and lock it.
2 out of 5
by A verified traveler from Orange County, CA

Nice location, BAD quality

Posted Jan 16, 2018
Pros: plenty of wall outlets
Cons: The hallways are nicely decorated but musty and very dark and sketchy looking. My room was terrible, cold (the heater wouldnt work), bad lighting (not
Location: the bund is a 5min walk away and nanjing road shopping district is also about 5min walk away
First off, this hotel is basically down a back alley from the street. Once you walk into the lobby the rude receptionist passive aggressively hands you the room key. The hallways are nicely decorated but musty and very dark and sketchy looking. My room was terrible, cold (the heater wouldnt work), bad lighting (not enough to be comfortable and the desk light was broken), toilet clogged, bed was hard as a rock (but i like it that way), wifi sucks, the window shows an amazing view of a dirty wall less than 3ft from the glass, oh and the door lock didn't seem to work. Bottom line, the place is cheap for a reason... you get what you pay for. It'll suffice if you're in a pinch.
4 out of 5
by Foo

Location very convenient

Posted Jan 1, 2018 on Hotels
Only location very convenient, the rest nothing to comment
4 out of 5
by Louis

Staycation at SH

Posted Dec 12, 2017 on Hotels
It was value for money
3 out of 5
by ioan

Great location, but dirty

Posted Dec 4, 2017 on Hotels
Great location, but old and dirty. Not bad to stay one night, but not good for holiday.
2 out of 5
by Terry

Good location, that’s about it.

Posted Dec 1, 2017 on Hotels
Not so inviting hotel, had a big wet spot on the carpeted floor. Also smelled moldy/smokey. Walls are thin so had trouble sleeping, could hear people talk all night. The only reason for this hotel is location.
2 out of 5
by A verified traveler

Hotel badly in need of retrofitting.

Posted Nov 26, 2017 on Hotels
The location is convenient but the hotel room is dim, dusty and dirty.
3 out of 5
by A verified traveler from Rio de Janeiro, Brazil

No world TV channels, bad wifi

Posted Nov 11, 2017
Pros: Localization
Cons: Wifi, TV channels, respect for Do Not Disturb sgnal at door
Location: Easy to take pictures from Shanghai Tower and skyscrapers
It's a hotel good for China mainland citizens, not a world traveler's choice. Breakfast has Chinese style, few American or European choices. Staff does not speak English vey well. House keeping did not respect Do not disturb signal. they entered everyday in our absence. Wifi is difficult, there are only Chinese state channels on TV. Good for Chinese, bad for West citizens.