Ratings based on 236 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Feb 12, 2018
The mattress and the pillow is very comfortable. Room is spacious
5 out of 5
Recommended
for Everyone
by A verified traveler

Classic elegant restored to an excellent standard

Posted Feb 3, 2018
The hotel sits along the Bund Shanghai reminiscence the glory days. I gave this the highest rating. Inside the room is superb, the furniture, the exceptional size and quality of the bed, the bathroom is all 5* standard. Travellers do not wish to pay more for the Bund view from the room can enjoy a walk along the Bund by just crossing the main road. I was told by the staff the hotel has been opened for at least 6 years and I can see it is still maintained to the highest standard, it looks like it was recently opened. I am most impressed with the extensive use of marble stone and elegant chandeliers. Please take a walk around the old wing which faces the Bund, it is so impressive. Breakfast menu is good with a good variety of choices.
5 out of 5
Recommended
for Everyone
by A verified traveler

Simone’s Birthday

Posted Jan 28, 2018
Great time , just one night we could have stayed forever
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

A nice hotel with center-located

Posted Jan 9, 2018
Pros: Christmas Tree
Cons: air pollution in Shanghai
Location: Waitan- nice view, walk around
Stayed Waldorf Astoria for Christmas - a great experience, nice and attentive staff, modern desgin hotel. Astonishing view from our room (river side) Breakfast was good, but not great as heard not far away from IFC
5 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville GA

Posted Dec 10, 2017
Very Nice ! Long Bar was awesome Staff was very helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

High quality hotel

Posted Dec 2, 2017
The staff were very helpful and welcoming and all speak English. The room was exceptional and very clean with no issues at all. It is in the perfect location for the bund and Nanjing road is only ten minutes walk away.
5 out of 5
by Elliot

This traveler left a rating score only Posted Nov 5, 2017 on Hotels
5 out of 5
by Nicholas

This traveler left a rating score only Posted Oct 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

5 Star hotel on the Bund

Posted Sep 14, 2017 on Orbitz
Pros: Concierge staff, quality of room and general facilities.
Cons: The carpets might need to be deodorized to get rid of musty smell in room and smell near toilet area.
Location: It is located across the street from the bund. It is a 5 - 7 block walk to a few western fast food restaurants and mall.
This is one of the top 5 star hotels in Shanghai. The hotels is right across the street from the bund and the room with a river view was worth the extra cost. The room smelled a little musty and could not tell quite why since it was well maintained and clean. Since I don't speak Chinese I leaned on the concierge staff multiple times a day and they were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Fantastic property in prime location of the Bund.

Posted Jul 27, 2017
Pros: Colonial feel of the tradional wing and the rooms. Bathroom showers were just awesome.
Cons: Room service can take a bit longer than expected.
Location: You're right on the Bund. Packed with great restaurants and the mini metro to take you under the river across to Pudong.
Met and greeted personally upon arrival. Immediately upgraded to a bigger room. Staff were very courteous, and check in seemless. Rooms are large and exceptionally fitted out with all the amenities. Property has 2 wings. A traditional "colonial" wing and a newer modern tower. Facilities are excellent, food is fantastic, and location is right in the middle of the Bund in Shanghai. Amazing views of the city. Restaurants and facilities surround this property. It doesn't get any better folks.